Business Representative

• Oct 2021 - Present

Information Technology

• Nov 2020 - Oct 2021

Supervisory Information Technology Specialist

• Dec 2014 - Oct 2020

IT system and network Administrator

• Apr 2010 - Nov 2014

• Responsible of all IT related procurement.• Negotiate with multiple providers to assure best price quality products and equipment. • Monitor new technologies and propose system improvements.• Managing the "Quality of Service" on the network with bluecoat Packet Shaper and proxy SG (sites restriction, monitoring internet usage)• Manage and use different monitoring tools as IP switch what's up gold, user lock, PRTG network monitoring and PingPlotter. • Manage and set up the LAN (DHCP protocol), WAN, checking the logs of network equipment and troubleshooting (Cisco switch, Router, ASA Firewall, etc.) and juniper firewall.• Administer the exchange servers (create / delete / modify user, manage the mail box, follow emails interruption)• Administer domain controller servers(Manage security group policies units, Create / delete / modify user)• Contact with different ISPs problem resolving (usage of BGP protocol )• Install, prepare and repair the computer equipment’s, operating system, applications and printers sharing. Respond to user requests and resolve problems, mapping user requests to the solution.• Knowledge with DATA FLOW payroll management system. • Time management control. • Client relationship management, IBM AS400 system clients form, backup and restore operator.• Install and use Syncovery backup solution. • Manage Kaspersky, Symantec antivirus ( install application, new releases, Group policies and restrictions )