Richard Douglas
Weapons Training Simulator Operator at InVeris Training Solutions- Claim this Profile
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Central Khmer -
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French -
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German -
Topline Score
Bio
Darren Schieb
Richard is a detail oriented Team Leader who supervises his Team with great care and responsibility. Richard enjoys his role and is proud of their achievements with the vast improvement in his team's results on a YTD comparison. Richard is well liked by his peers and colleagues in the various departments of the Company. I would recommend Richard as a valuable employee to any organisation.
Anita Marshall
I trained with Richard for approx 6 months and found him to be highly motivating and very understanding of my needs. The results I achieved were fabulous.
Darren Schieb
Richard is a detail oriented Team Leader who supervises his Team with great care and responsibility. Richard enjoys his role and is proud of their achievements with the vast improvement in his team's results on a YTD comparison. Richard is well liked by his peers and colleagues in the various departments of the Company. I would recommend Richard as a valuable employee to any organisation.
Anita Marshall
I trained with Richard for approx 6 months and found him to be highly motivating and very understanding of my needs. The results I achieved were fabulous.
Darren Schieb
Richard is a detail oriented Team Leader who supervises his Team with great care and responsibility. Richard enjoys his role and is proud of their achievements with the vast improvement in his team's results on a YTD comparison. Richard is well liked by his peers and colleagues in the various departments of the Company. I would recommend Richard as a valuable employee to any organisation.
Anita Marshall
I trained with Richard for approx 6 months and found him to be highly motivating and very understanding of my needs. The results I achieved were fabulous.
Darren Schieb
Richard is a detail oriented Team Leader who supervises his Team with great care and responsibility. Richard enjoys his role and is proud of their achievements with the vast improvement in his team's results on a YTD comparison. Richard is well liked by his peers and colleagues in the various departments of the Company. I would recommend Richard as a valuable employee to any organisation.
Anita Marshall
I trained with Richard for approx 6 months and found him to be highly motivating and very understanding of my needs. The results I achieved were fabulous.
Credentials
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Certificate of Participation- NSCA Risk Management
(NSCA) National Safety Council of AustraliaJun, 2019- Nov, 2024 -
COMPAS: Civilian Orientation for Military Personnel After Service
WYWM AcademyMar, 2019- Nov, 2024 -
Certificate 2 in Security Guarding
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Certificate 3 Fitness SRF30204
NSW TAFE Commission, Australia -
Certificate 3 Frontline Management 80341ACT
ACT Accreditation and Registration Council -
Certificate 3 Government PSP30199
ACT Accreditation and Registration Council -
Certificate 3 Personnel Administration 80544ACT
ACT Accreditation and Registration Council -
Certificate 3 Public Administration
ACT Accreditation and Registration Council -
Certificate 3 Resource Operations 80235ACT
ACT Accreditation and Registration Council -
Certificate in Personnel Administration
ACT Accreditation and Registration Council -
Certificate in Search and Rescue Techniques
ACT Accreditation and Registration Council -
Diploma in Fitness SRF50206
NSW TAFE Commission, Australia -
SOA Deliver Training Sessions BSZ407A
ACT Accredititation and Registration Council -
SOA Train Small Groups BSZ404A
ACT Accreditation and Registration Council -
SOA to Certificate 2 Security Operations CPP20207
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SOA to Certificate 4 in Assessment & Workplace Training SoA BSZ40198
ACT Accreditation and Registration Council
Experience
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InVeris Training Solutions
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United States
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Defense and Space Manufacturing
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1 - 100 Employee
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Weapons Training Simulator Operator
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Nov 2021 - Present
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Promaster Fire Protection
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Australia
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Facilities Services
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1 - 100 Employee
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Administration Coordinator - Fire Services
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Oct 2017 - May 2020
Administration Coordinator for a team of Fire Technicians, Electricians and Carpenters.Compilation of Annual Fire Safety Statements in accordance with Australian Fire Standards and in conjunction with Local Council requirementsCoordination of Bookings for Annual and Bi-Annual Fire Service inspections with Strata ManagersCorrective Action bookings - required for compliance with Annual inspectionsBooking of Monthly Hydrant and Pump inspectionsEmergency bookings for After Hours Fire Service repairsReporting on unit ProductivityMaintenance of CRM including design and implementation
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Service Manager - Pest Control
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May 2017 - Oct 2017
Pest Control & Contract ManagementScheduling and Bookings ManagementStatistical Analysis and Productivity ReportingQuality ControlMaintenance of CRM for Pest Management
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Flick Anticimex
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Australia
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Facilities Services
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200 - 300 Employee
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Operations Supervisor
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Apr 2016 - Feb 2017
Provide effective Leadership to the Branch Operational staff - Guide, counsel and discipline staff as necessary - Identify training needs for staff Assist in achieving budgets and maximise profitability -Control and minimise input costs -Minimise customer defections through the provision of high quality Service Delivery Manage Risk - Ensuring staff compliance to Flick Business Management systems at branch level - Provide Induction training Oversee and Contribute to continual Improvement opportunities - Actively seek opportunities to enhance Flick processes and suggest ideas for ongoing improvements to OHS, Quality and Environmental systems - Monitor results of Objectives and Targets, Audits and Incident investigations including Corrective Action processes CRM Database Management (PESTPAC) - Booking and scheduling of appointments - Updating of Customer details - Inbound customer enquiries - Quality Control and Process Improvement including Complaint Resolution
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Aristocrat
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Australia
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Gambling Facilities and Casinos
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700 & Above Employee
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Team Leader Sales Support HUB
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Oct 2013 - Dec 2015
Supporting Pipeline and Order management for the Quote To Cash process. Responsible for the delivery of a quality experience to customers within time and cost constraints as well as regulatory requirements and managing a team of Sales Support Officers.Key Result Areas:Operations SupportApprovals ManagementCRM Database ManagementCustomer Service and SupportPerformance Management of Direct ReportsManagement of KPO development and Staff TrainingRecruitment and Training Management of Administration and Sales Orders for the National Sales Team.Process Sales Orders for NSW, QLD, SA and Victorian venuesMediation with State (NSW) Office of Liquor and Gaming for approvals on changes to venue Licence and Gaming requirements (State Compliance)Processing of online and paper based Gaming Applications for NSWContract ManagementRecords ManagementTracking and Analysis of Sales data for improvements to Sales Administration processesCustomer Service including pre and post Sales administrationAchievements:Process improvement and individual accountability within the Sales Support Hub. Losses were reduced over a 3 year period, from $9.6M in FY2011/2012 to $2.67M in FY 2013/2014.
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Sales Support Officer
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Sep 2011 - Sep 2013
Part of a team managing Administration and Sales Orders for the Gaming Industry.Process Sales Orders for NSW, QLD, SA and Victorian venuesMediation with State (NSW) Office of Liquor and Gaming for approvals on changes to venue Licence and Gaming requirements (State Compliance)Contract ManagementRecords ManagementTracking and Analysis of Sales data for improvements to Sales Administration processesCustomer Service including pre and post Sales administration
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Personal Trainer- Owner/Operator
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Jul 2007 - 2012
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Sodexo
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France
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Facilities Services
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700 & Above Employee
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Gym Attendant
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Nov 2009 - Nov 2010
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Personal Trainer
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Nov 2009 - Apr 2010
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Health Club Manager
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Jul 2009 - Sep 2009
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Athletics Department Manager
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Jan 2009 - Jul 2009
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Assistant Manager/ Personal Trainer
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Jul 2007 - Dec 2008
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Assistant Fitness Trainer
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Oct 2007 - Jun 2008
Assistant Trainer to Wests Magpies National Rugby League (NRL) Premier League Rugby League (2008) Assistant Trainer to Wests Magpies National Rugby League (NRL) Premier League Rugby League (2008)
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Fitness Trainer
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Sep 2007 - Jun 2008
Fitness Trainer for King's Old Boys Rugby Club (2007-08) Fitness Trainer for King's Old Boys Rugby Club (2007-08)
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Rentokil Initial Australia
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Australia
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Facilities Services
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200 - 300 Employee
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Branch Administrator
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Aug 2004 - Jul 2005
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Australian Army
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Australia
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Armed Forces
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700 & Above Employee
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Rifleman. Clerk Administration
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Nov 1987 - Jul 2004
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Security Team Leader - Casual Position
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2000 - 2002
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Security Patrolman- Casual Position
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1995 - 2000
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United Nations
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International Affairs
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700 & Above Employee
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Regimental Signaller/ Installation Technician, Operation Gemini
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May 1992 - Apr 1993
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Education
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2003 - 2004
Royal Military College- Duntroon
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2006 - 2006
TAFE Macquarie Fields
Diploma in Fitness, Health and Physical Education/Fitness -
2005 - 2005
TAFE Macquarie Fields
Certificate 3 in Fitness, Health and Physical Education/Fitness -
2005 - 2005
TAFE Macquarie Fields
Certificate 4 in Personal Training, Health and Physical Education/Fitness -
1988 - 1988
School of Infantry
Small Unit Combat Tactics -
1987 - 1987
Nelson Bay High School
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1982 - 1986
Airds High School
School Certificate 1985
Community
