Richard Doku

Customer Service Team Lead at Keed Ghana
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Contact Information
us****@****om
(386) 825-5501
Location
Accra, Greater Accra Region, Ghana, GH
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Credentials

  • General Data Protection Regulation (GDPR)
    Alison
    May, 2023
    - Sep, 2024
  • Office 365 Web Apps
    Alison - Empower Yourself
    Aug, 2021
    - Sep, 2024
  • Customer Service Skills
    Alison - Empower Yourself
    Jul, 2021
    - Sep, 2024
  • Introduction to Supervision
    Alison - Empower Yourself
    Jul, 2021
    - Sep, 2024
  • Introduction to Risk Management
    Alison - Empower Yourself
    Jul, 2016
    - Sep, 2024
  • Introducing the Art of Negotiation
    Alison - Empower Yourself
    Dec, 2015
    - Sep, 2024
  • Introduction to Marketing
    Alison - Empower Yourself
    Dec, 2015
    - Sep, 2024
  • Microsoft Digital Literacy - IT Basics, Internet
    Alison - Empower Yourself
    Nov, 2015
    - Sep, 2024

Experience

  • Keed Ghana
    • Technology, Information and Media
    • 1 - 100 Employee
    • Customer Service Team Lead
      • Jan 2023 - Present

    • Customer Service Officer
      • Aug 2022 - Present

  • iSON Xperiences Ltd - Leading Global CX Management Company
    • United Arab Emirates
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Back Office Executive
      • Jan 2022 - May 2023

    • Customer Service Representative
      • Apr 2020 - Jan 2022

      Work From Home

    • Customer Care Representative
      • Oct 2018 - Apr 2020

  • Home teacher
    • 1 - 100 Employee
    • Private Tutor
      • Aug 2019 - Nov 2020
  • Ledzokuku-Krowor Municipal Assembly
    • Accountant, National Service Person
      • Sep 2017 - Aug 2018
    • Finance Intern
      • Jun 2016 - Sep 2016

Education

  • University of Cape Coast
    Bachelor of Education - BEd, Accounting and Business/Management
    2013 - 2017

Community

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