Richard Divas

Senior Client Manager at Xerox
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia

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5.0

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Natalie T.

I had the great pleasure of being a partner with Rick on his global accounts. Not only did I think that he was an amazing partner but his clients concurred. Rick is a very dynamic, forward thinking sales professional. He is always the first person to search out innovative solutions to complex business problems and there is great value in that to clients. I highly recommend Rick both to clients and to any company that may have the opportunity to get Rick on their team.

Lisette Price

Rick is a passionate, dedicated leader. I worked closely with Rick as his global service delivery manager on several accounts he owned. Rick’s ability to cultivate global relationships within the accounts he managed, as well as develop a deep understanding of their business needs, allowed him to expand his business and provide strategic direction to his clients. His ability to partner with his clients on their strategic vision was evident in his client’s actions. Whenever there was a new initiative, clients brought Rick in at the discussion level to gain his insight and understanding of the problem. Rick was also keen to know his strengths and lean into his team for support when necessary. While he was the quarterback calling the plays, he knew when to let his teammates shine and it was this ability to utilize his team well that lead Ricoh to have great success under his leadership. Rick will be a great asset to any organization, and continue his long history of success.

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Experience

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Client Manager
      • Aug 2021 - Present

      P+L Responsibility for $15M Portfolio. Consulting with global enterprise clients to securely transform and automate document and IT Services. Bringing value by optimizing labor, infrastructure and process time using the Xerox portfolio of Technology, Software and Services, resulting in more productive employees in a secure environment and an efficient workplace. P+L Responsibility for $15M Portfolio. Consulting with global enterprise clients to securely transform and automate document and IT Services. Bringing value by optimizing labor, infrastructure and process time using the Xerox portfolio of Technology, Software and Services, resulting in more productive employees in a secure environment and an efficient workplace.

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Global Account Director
      • Mar 2007 - Aug 2020

      Global Account Management team executive leader responsible for selected top US based Fortune global accounts on behalf of Ricoh Co. Ltd. Passionate, experienced, successful IT Services sales professional with proven record of delivering value for global clients inside US based Fortune global accounts. Responsible for managing global manufacturing enterprises headquartered in the greater Philadelphia region. Overall responsibility for the Ricoh Company Ltd. global business and sales relationship for these enterprises. Managing global contracts delivering services in all global regions. Areas of Expertise: - Global services offering design and implementation - Solution architecture and implementation - Global contract development and execution - Complex deal strategy expertise successfully delivering multi solution global services contracts - SFDC & OSC Expert User - Creative MDS Financing and SaaS Expertise - Excellent verbal, written and presentation communication skills - Revenue growth utilizing custom IT service development - Growing global client relationships - Passionate, enthusiastic, and independent thinker - Sales strategy, planning and execution - Project managing large teams of global SME's for global services implementation projects - Trusted, consultative client partner with strong record of innovating value added offerings - Alliance partner service offering development, contract management and implementation - Tenured industry sales and sales management expert Show less

    • Retail Office Equipment
    • 1 - 100 Employee
    • Region Sales Manager, Lanier Professional Services
      • Apr 2005 - Mar 2007

      Managed regional team of Professional Service Account Managers in the Northeast Region for Lanier Worldwide, a Ricoh company. Accomplishments: - Developed strong Professional Services account team supporting regional hardware sales teams - Grew region client base 23% in 2005-2006 - Renewed 92% of region client contracts - Grew existing site services revenues16.2% in FY 2005 - Achieved highest % of Annual Operating Profit Plan at 186% in FY 2005 - Achieved Presidents Club 2006 Show less

    • Retail Office Equipment
    • 700 & Above Employee
    • Sales Manager / Director of Sales
      • May 1990 - Mar 2005

      Strong record of success as a Sales Representative, as a Sales and Branch Manager , and as Director of Sales in Greater Philadelphia/South Jersey Marketplace, including Central Pennsylvania. Accomplishments: - Promoted to sales management after 2 "Pinnacle Club" winning years as a sales rep - Opened new branch offices in PA, DE, and NJ, developed management process and training curriculum as Sales and Branch Manager. - Achieved annual "Pinnacle Club" and "Circle of Excellence" 6 times as Sales/Branch/District Manager - Promoted to Director of Sales FY 2000 - Managed 6 sales managers and 48 reps exceeding budget plan every year - Proven successful recruiter and strong developer of sales and sales management talent Show less

Education

  • Lehigh University
    Bachelor of Arts - BA, Political Science and Government
  • Wasatch Academy
    HS College Prep, College Prep Curriculum

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