Richard del Hierro

Infrastructure Manager at EL PASO WATER UTILITIES PUBLIC SERVICE BOARD
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, Texas, United States, US

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Bio

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Experience

    • Infrastructure Manager
      • Feb 2021 - Present

      Responsible for the networks, phones, help desk, and data. Responsible for the networks, phones, help desk, and data.

    • Facilities Manager
      • Feb 2019 - Sep 2020

      Responsible for the facility management, and Administrative Duties. Responsible for the facility management, and Administrative Duties.

    • Branch Chief
      • May 2012 - Feb 2019

      Responsible for the Fire and Aviation Information Technology Branch. Responsible for 43 programs, 84 personnel, and a 32 million dollar budget. Responsible for the Fire and Aviation Information Technology Branch. Responsible for 43 programs, 84 personnel, and a 32 million dollar budget.

    • Coordinator For Networking
      • Jun 2007 - May 2012

      Day to day coordinator for the national Forest Service network and facility management. The team is responsible for over 6000 routers and switches across the nation. Also responsible for the IT builds for facilities, new construction and modifications. Day to day coordinator for the national Forest Service network and facility management. The team is responsible for over 6000 routers and switches across the nation. Also responsible for the IT builds for facilities, new construction and modifications.

    • Project Program Manager for VA/DoD Project
      • Dec 2004 - Jun 2007

      Responsible for the best Government project for 2005, 2006, and 2007. With 3 previous project managers that failed, the team under him interfaced the VA and DoD medical system to communicate. Veteran records became instantaneous to medical facilities, when it was taking an average of 8 hours prior. Also put a QA process to medical subscriptions. Responsible for the best Government project for 2005, 2006, and 2007. With 3 previous project managers that failed, the team under him interfaced the VA and DoD medical system to communicate. Veteran records became instantaneous to medical facilities, when it was taking an average of 8 hours prior. Also put a QA process to medical subscriptions.

    • Programmer Analyst
      • Jul 2001 - Dec 2004

      Responsible for research and communications to the end users on new and existing applications. Also was the computer tech for computer problems. Responsible for research and communications to the end users on new and existing applications. Also was the computer tech for computer problems.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • US Navy Enlisted to CWO Data Processing Specialist (Information Technology)
      • Jun 1977 - Mar 2001

      All Information technology for both a control and Top Secret environments. Went from the enlisted ranks to retiring as a Chief Warrant Officer All Information technology for both a control and Top Secret environments. Went from the enlisted ranks to retiring as a Chief Warrant Officer

Education

  • University of Phoenix
    Master of Business Administration - MBA, Information Technology
    2001 - 2003
  • Wayland Baptist University
    Bachelor of Applied Science - BASc, Information Technology
    1998 - 2000

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