Experience

US DEPT OF VETERANS AFFAIRS BAY PINES VAMC
• United States
• 1 - 100 Employee
• Police Communications Dispatcher

  • Oct 2022 - Present


USPack

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Team Sourcing Manager

  • Sep 2021 - Dec 2022

  Reporting to the VP of Operations, Focal point of all carrier sourcing and contracting for White Glove Home Delivery division. Coordinate with Sourcing Dept to effectively reach sourcing goals for 12 separate markets. Travel as needed to each market to conduct local sourcing efforts and in person screenings of potential carriers. Effectively communicate real time status of on-boarding processes to all stakeholders. Monitor and manage carrier on-boarding from initial screening through to orientation and hand off to local operations team. Show less



HomeDeliveryLink, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Executive

  • Feb 2021 - Sep 2021

  Manage Hub operations for Final Mile/White Glove Delivery service of furniture.Recruit/Onboard Independent contractor driversManage inventoryResponsible for all functions of a stand alone warehouse/office space.Manage staff of 10-15 employees/tempsDaily liaison with customers

• Asst Account Executive

  • Sep 2019 - Feb 2021

  With a focus on Compliance, oversee all aspects of Final Mile White Glove Delivery operations. Recruit, On-Board & Orientate Contract Carrier forceAdminister Truck rental programAdminister all aspects of Compliance with regard to Contract Carriers and trucksOversee dispatch teamCustomer-facing position, working on site at customer DC (Ashley Furniture)



USPack Logistics

• Regional Sourcing Specialist

  • May 2019 - Aug 2019

  Responsible for ensuring enough ICs have been contracted for all implementations or operations requirements within a specified region Coordinating with ICC to initiate recruiting campaigns within the assigned region Communicating with Potential IC candidates (PIC) that respond to recruiting campaign and conducting all PIC screenings in person, via phone or via video call Ensure the collection and submission of all required compliance documentation to the IC Compliance department in order to meet customer and company standards. Develop and maintain an understanding of customer specific service delivery and financial information, to facilitate successful negotiation of driver settlement during the IC contracting process. Show less

• Implementation Manager

  • May 2017 - Dec 2018

  Responsible for ensuring implementation projects are completed in a timely and cost effective manner. Responsible for the overall quality of the teams implementation work. Implement and troubleshoot technology in the field with assistance from the Information Technology department. Availability to travel weekly with flexibility for weekends to be included in order to meet the company's needs in all divisions. 80% Travel Requirement Train new Field Operation Managers to meet company requirements and standards. Ability to assist operations that are experiencing customer service failures. Act as interim onsite Operations Manager for accounts that are in transition of new Management. Provides leadership, direction and oversight over field operations and deployment of new technology. Serves as a key member of field management team and maintains direct responsibility over the execution of the quality of implementing our delivery services. Creates outlines and orientation guides for new accounts and contracted couriers with the approval of HR Provide Audits on OM locations Perform other duties as assigned. Show less



Coastal Couriers

• United States
• Government Administration
• 1 - 100 Employee

• Route Supervisor

  • Oct 2014 - May 2017

  Supervised/Dispatched 8 Office Supply routes. Supervised route drivers at 8 client sites delivering automotive supplies. Liaison with customer reps. Supervised/Dispatched 8 Office Supply routes. Supervised route drivers at 8 client sites delivering automotive supplies. Liaison with customer reps. Supervised/Dispatched 8 Office Supply routes. Supervised route drivers at 8 client sites delivering automotive supplies. Liaison with customer reps. Supervised/Dispatched 8 Office Supply routes. Supervised route drivers at 8 client sites delivering automotive supplies. Liaison with customer reps.



LaserShip

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Operations Manager

  • Jun 2013 - Aug 2014

  Reporting to the General ManagerOversee all branch operations. Maintain operational control of over 75 Independent Contractor drivers and approximately 30 staff members ranging from dock workers to subordinate managers. Oversee service of same day pharmaceutical deliveries for Cardinal Health. Oversee next day service of customer base including Amazon, Amway, Vitacost, Swanson's shipments to the Tampa/St. Pete service area. Daily deliveries exceeding 8000 pieces to 10 counties.

• Cardinal Health Liaison

  • Aug 2010 - Jun 2013

  Oversee all aspects of Pharmaceutical distribution in 5 FL, and 3 NE markets. Primary point of contact for customer. Compile & review daily metrics and KPI's. Review performance and billing with FL General Managers. Take part in continuous improvement initiatives from Kaizen & Black Belt projects through to policy implementation and roll-out. Represent Lasership at national Courier Roundtable meetings with Cardinal Health. Take part in annual meetings with Cardinal DC senior leadership and Lasership Executive Management Team. Show less

• Cardinal Health Project Manager

  • Apr 2009 - Nov 2009

  Same day distribution of Pharmaceutical products to over 550 destinations daily. Same day distribution of Pharmaceutical products to over 550 destinations daily.



Axsa Document Solutions

• Warehouse Coordinator

  • 2008 - 2009

  Warehousing/Inventory management and delivery of office equipment. Warehousing/Inventory management and delivery of office equipment.



Velocity Express

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Supervisor/Office Products

  • Apr 2007 - Jan 2008

  Same day distribution specializing in office products and pharmaceuticals. Same day distribution specializing in office products and pharmaceuticals.



S.I.G Logistics

• United Kingdom
• Real Estate

• CDC Supervisor

  • 2006 - 2007

  Supervised order processing, pick/pack, loading, & dispatching of product to over 200 7-11 stores daily. Handled perishable& dry goods, ensured operation stayed within HAACP requirements. Supervised order processing, pick/pack, loading, & dispatching of product to over 200 7-11 stores daily. Handled perishable& dry goods, ensured operation stayed within HAACP requirements.



Medical Delivery Services

• United States
• Truck Transportation
• 1 - 100 Employee

• Dispatcher

  • 2005 - 2006

  Same day/nation-wide delivery of time-sensitive nuclear pharmaceuticals. Same day/nation-wide delivery of time-sensitive nuclear pharmaceuticals.



NCC (Security Consultants)

• Operations Manager

  • 1997 - 2000

  Security Consultants specializing in inter-modal/international logistics and warehousing. Security Consultants specializing in inter-modal/international logistics and warehousing.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Law Enforcement Specialist

  • 1989 - 1997

  Law Enforcement Desk Sgt - Maintained operational control over all Law Enforcement activities. Law Enforcement Desk Sgt - Maintained operational control over all Law Enforcement activities.