Richard Coupe
Head of Strategy and Growth at WebDoctor.ie- Claim this Profile
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Topline Score
Bio
Mathilde Felber
To me, Richard is one of a kind! I collaborated with him (he is an internal customer/colleague) to hire a new team member for his team. He provided me with his insight, his idea of what he was looking for, the context of the business etc... very clearly and we also adapted/navigated together during the recruitment process to find the best person. Richard has this ability to focus on the potential of candidates/people, he doesn't only see the "today's skills" but is willing to teach/mentor his team members to bring them forward, which I was really pleased to see from a hiring manager. It shows an open-minded approach and his focus on self-awareness/self-development really does resonate with my own vision of recruitment. He seems to have passion for what he does and is willing to learn and grow, everyday, from everyone. Straight forward, smart and with a great sense of humour is what comes to mind if I think about Richard! I'd love to collaborate again with him in the future!
Julie Cross
Richard is an exceptional first line sales manager that I have had the pleasure of working with during my 5 years at ResMed. His outstanding skills, knowledge and support for his team have resulted in securing new business in several accounts in the North West. He empowers the people he works with to make decisions and to think outside the box when looking for solutions and overcoming barriers. His ability to stay calm when under pressure makes it a pleasure to be part of his team.
Mathilde Felber
To me, Richard is one of a kind! I collaborated with him (he is an internal customer/colleague) to hire a new team member for his team. He provided me with his insight, his idea of what he was looking for, the context of the business etc... very clearly and we also adapted/navigated together during the recruitment process to find the best person. Richard has this ability to focus on the potential of candidates/people, he doesn't only see the "today's skills" but is willing to teach/mentor his team members to bring them forward, which I was really pleased to see from a hiring manager. It shows an open-minded approach and his focus on self-awareness/self-development really does resonate with my own vision of recruitment. He seems to have passion for what he does and is willing to learn and grow, everyday, from everyone. Straight forward, smart and with a great sense of humour is what comes to mind if I think about Richard! I'd love to collaborate again with him in the future!
Julie Cross
Richard is an exceptional first line sales manager that I have had the pleasure of working with during my 5 years at ResMed. His outstanding skills, knowledge and support for his team have resulted in securing new business in several accounts in the North West. He empowers the people he works with to make decisions and to think outside the box when looking for solutions and overcoming barriers. His ability to stay calm when under pressure makes it a pleasure to be part of his team.
Mathilde Felber
To me, Richard is one of a kind! I collaborated with him (he is an internal customer/colleague) to hire a new team member for his team. He provided me with his insight, his idea of what he was looking for, the context of the business etc... very clearly and we also adapted/navigated together during the recruitment process to find the best person. Richard has this ability to focus on the potential of candidates/people, he doesn't only see the "today's skills" but is willing to teach/mentor his team members to bring them forward, which I was really pleased to see from a hiring manager. It shows an open-minded approach and his focus on self-awareness/self-development really does resonate with my own vision of recruitment. He seems to have passion for what he does and is willing to learn and grow, everyday, from everyone. Straight forward, smart and with a great sense of humour is what comes to mind if I think about Richard! I'd love to collaborate again with him in the future!
Julie Cross
Richard is an exceptional first line sales manager that I have had the pleasure of working with during my 5 years at ResMed. His outstanding skills, knowledge and support for his team have resulted in securing new business in several accounts in the North West. He empowers the people he works with to make decisions and to think outside the box when looking for solutions and overcoming barriers. His ability to stay calm when under pressure makes it a pleasure to be part of his team.
Mathilde Felber
To me, Richard is one of a kind! I collaborated with him (he is an internal customer/colleague) to hire a new team member for his team. He provided me with his insight, his idea of what he was looking for, the context of the business etc... very clearly and we also adapted/navigated together during the recruitment process to find the best person. Richard has this ability to focus on the potential of candidates/people, he doesn't only see the "today's skills" but is willing to teach/mentor his team members to bring them forward, which I was really pleased to see from a hiring manager. It shows an open-minded approach and his focus on self-awareness/self-development really does resonate with my own vision of recruitment. He seems to have passion for what he does and is willing to learn and grow, everyday, from everyone. Straight forward, smart and with a great sense of humour is what comes to mind if I think about Richard! I'd love to collaborate again with him in the future!
Julie Cross
Richard is an exceptional first line sales manager that I have had the pleasure of working with during my 5 years at ResMed. His outstanding skills, knowledge and support for his team have resulted in securing new business in several accounts in the North West. He empowers the people he works with to make decisions and to think outside the box when looking for solutions and overcoming barriers. His ability to stay calm when under pressure makes it a pleasure to be part of his team.
Credentials
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Designing Strategy
IDEO UMay, 2021- Nov, 2024 -
Adam Grant - Personal Leadership and Organizational Culture
WOBIMar, 2021- Nov, 2024 -
Fighting Gender Bias at Work
LinkedInMar, 2021- Nov, 2024 -
OKR Certified Coach
Expert in the Outcome Mindset MethodMar, 2021- Nov, 2024 -
OKR Coach in the Growth Mindset Method
WorkBoard Inc.Mar, 2021- Nov, 2024 -
Coaching for Great Work
Box of CrayonsJan, 2021- Nov, 2024 -
Outlook: Efficient Email Management
LinkedInJan, 2021- Nov, 2024 -
Outlook: Time Management with Calendar and Tasks
LinkedInJan, 2021- Nov, 2024 -
The Coaching Habit
Box of CrayonsJan, 2021- Nov, 2024 -
Improving Your Judgment for Better Decision-Making
LinkedInMay, 2020- Nov, 2024 -
Innovation Management: Winning in the Age of Disruption
University of LeedsMay, 2020- Nov, 2024 -
SPIN Coaching
Huthwaite InternationalOct, 2019- Nov, 2024 -
SPIN Selling
Huthwaite InternationalSep, 2019- Nov, 2024
Experience
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Webdoctor.ie
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Ireland
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Hospitals and Health Care
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1 - 100 Employee
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Head of Strategy and Growth
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Dec 2021 - Present
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ResMed
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Sales Manager
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Jan 2017 - Dec 2021
• Leading a high performing Sales team • Focussing on maximising performance and individuals personal development.• Working closely with other commercial departments to deliver the strategy and solve problems for our customers.• An active member of the UK lead team.• Provide patients with effective treatment for Sleep and Respiratory conditions. • Supporting customers and patients with leading technology, global connected care and a focus on the customer experience.• Lead on delivering clinical and commercial training for onboarding in the UK and the Northern European Country group.• Development of the Mentorship programme for onboarding and people development.
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Account Manager
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Jan 2014 - Feb 2017
• Accountable for growing and managing current accounts and developing new business in the areas of sleep and respiratory care.• Experienced and successful in working with clinical, financial and procurement decision makers within the NHS.• Delivering innovative solutions with market leading technology, global connected care and patient centric services.
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GSK
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United Kingdom
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Pharmaceutical Manufacturing
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700 & Above Employee
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Senior Key Account Manager
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Mar 2012 - Jan 2014
• Customer nominated for the Pharma Times awards several times within role.• Launched and delivered a specialist, biologic treatment for Osteoporosis.• Responsible for working with both clinical and financial decision-makers across the total health economy.• Tasked with ensuring positive guidance and patient pathways are implemented to ensure patients have access to appropriate and effective medication and commercial objectives are achieved.• Responsible for supporting clinical decisions, patient pathway development, business projects and joint working.
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Key Account Manager
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Mar 2008 - Mar 2012
• Responsible for Specialist Respiratory medicines for COPD, Asthma and Allergic Rhinitis. • Working with clinical and financial decision makers within secondary care and key accounts within primary care and PCTs.• Winner of GSKs AllStars, awarded to the top performing individual in that year.
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Territory Sales Executive
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Feb 2007 - Mar 2008
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Osteoporosis Territory Clinical Specialist - Primary care.
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Oct 2005 - Feb 2007
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TNT
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Netherlands
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Freight and Package Transportation
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700 & Above Employee
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International Transport Territory Manager
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Mar 2004 - Sep 2005
• Winner of New comer to sales at the National Sales Awards.• Responsible for managing a geographical area and delivering new business and account growth objectives.• Provided import and export solutions to UK based businesses. • Winner of New comer to sales at the National Sales Awards.• Responsible for managing a geographical area and delivering new business and account growth objectives.• Provided import and export solutions to UK based businesses.
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Marks and Spencer
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United Kingdom
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Retail
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700 & Above Employee
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Team Leader and Management Trainee
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Sep 1996 - Mar 2004
• Several departmental positions including food and menswear.• Completed a 12 month management trainee position before attending university. • Several departmental positions including food and menswear.• Completed a 12 month management trainee position before attending university.
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Education
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2018 - 2020
Leeds University Business School
Master of Business Administration - MBA, Business Administration and Management - Executive -
2019 - 2019
Leeds University Business School
MBA - Study Tour - Zurich School of Management and Law, International Business -
2011 - 2015
The Open University Business School
Bachelor of Arts (BA), Business and Economics -
2004 - 2006
Chartered Institute of Marketing
Professional Diploma, Marketing/Marketing Management, General -
2017 - 2017
TTI Success Insights
Certification Diploma, Behaviour Analysis (DISC) and Motivation Factors -
2013 - 2013
NLP Centre of Excellence
NLP Master Practitioner, Organizational Leadership -
1999 - 2002
Leeds Beckett University
BSc (hons), Sport and Exercise Science -
2021 - 2021
Marketing Week Mini MBA with Mark Ritson
Mini MBA, Marketing
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