Rich Corke

Manager, Product & Technology at Phriendly Phishing
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English Native or bilingual proficiency

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Credentials

  • Cybersecurity Fundamentals
    La Trobe University
    Jun, 2023
    - Sep, 2024
  • Enterprise Design Thinking Practitioner
    IBM
    May, 2022
    - Sep, 2024
  • Jira Fundamentals Badge
    Atlassian
    May, 2022
    - Sep, 2024

Experience

  • Phriendly Phishing
    • Australia
    • Computer and Network Security
    • 1 - 100 Employee
    • Manager, Product & Technology
      • Feb 2023 - Present

      Responsible for the strategic planning and management of the entire Phriendly Phishing product portfolio including Product Management, Application Support, DevOps and UX Design.

    • Product Manager
      • Nov 2021 - Feb 2023

  • Computershare Australia
    • Australia
    • Financial Services
    • 200 - 300 Employee
    • Senior Product Manager, Digital Channels
      • Sep 2015 - Nov 2021

    • Product Manager, Digital Channels
      • Mar 2014 - Sep 2015

      Leading the development, implementation and ongoing critical review of the digital platforms for the Investor Services business in Australia to ensure they meet the strategic needs of the business, including client retention, cost efficiency and new revenue generation.

    • Senior Marketing Manager, Investor Services
      • Apr 2013 - Mar 2014

      Development and management of marketing program for the Investor Service business.

    • Product Manager
      • Sep 2008 - Feb 2014

      Responsible for the development, delivery and ongoing management for a portfolio of business applications including key websites for clients and investors. Primary responsibilities include:• Prioritise feature requests, enhancements and bug fixes into an achievable roadmap• Work with technology teams to manage the software development lifecycle• Provide specialist product knowledge for Australian product marketing initiatives and events.

    • Client Support Manager
      • Mar 2007 - Sep 2008

      Management of a high performance team providing support to the Victorian relationship management team.Responsibilities included:• Staff training• Performance management• Monitor compliance with service level targets• Participate and/or co-ordinate ad hoc projects

    • Client Support Officer
      • Aug 2004 - Mar 2007

      Providing proactive support to Victorian relationship management team across a portfolio of key ASX listed client accounts.Responsibilities included:• Customer Service• Client reporting• Invoicing• Monitor compliance with service level targets• Participate and/or co-ordinate ad hoc projects

Education

  • RMIT University
    Master of Business Administration, Business Administration and Management, General
    2008 - 2012
  • RMIT University
    Diploma of Business, Management
    2006 - 2007

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