Richard Chapman
Cyber Security Program Director / SOC Manager at National Cyber Group- Claim this Profile
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English Native or bilingual proficiency
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German Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Emro Chong
Richard is a concise communicator who sets the SOC standard for clear documentation, specifically helping individuals with precise feedback on tickets & investigations. His delegation style emphasizes trust, giving those below him many opportunities to demonstrate their value in the SOC. Richard very much supported me to grow into the analyst I am today, answering my incessant questions and linking me up with others who could answer my questions even better. His model alone has helped me lead fellow analysts during my own SOC shifts, and for that I have nothing but thanks and admiration! He is a worthy manager for any SOC.
Adam Burton
I had the pleasure to work with Richard and would highly recommend him to anyone looking for a solid, dependable, and extremely knowledgeable employee. Richard possesses the technical and analytical abilities needed to succeed in todays ever changing cyber landscape.
Emro Chong
Richard is a concise communicator who sets the SOC standard for clear documentation, specifically helping individuals with precise feedback on tickets & investigations. His delegation style emphasizes trust, giving those below him many opportunities to demonstrate their value in the SOC. Richard very much supported me to grow into the analyst I am today, answering my incessant questions and linking me up with others who could answer my questions even better. His model alone has helped me lead fellow analysts during my own SOC shifts, and for that I have nothing but thanks and admiration! He is a worthy manager for any SOC.
Adam Burton
I had the pleasure to work with Richard and would highly recommend him to anyone looking for a solid, dependable, and extremely knowledgeable employee. Richard possesses the technical and analytical abilities needed to succeed in todays ever changing cyber landscape.
Emro Chong
Richard is a concise communicator who sets the SOC standard for clear documentation, specifically helping individuals with precise feedback on tickets & investigations. His delegation style emphasizes trust, giving those below him many opportunities to demonstrate their value in the SOC. Richard very much supported me to grow into the analyst I am today, answering my incessant questions and linking me up with others who could answer my questions even better. His model alone has helped me lead fellow analysts during my own SOC shifts, and for that I have nothing but thanks and admiration! He is a worthy manager for any SOC.
Adam Burton
I had the pleasure to work with Richard and would highly recommend him to anyone looking for a solid, dependable, and extremely knowledgeable employee. Richard possesses the technical and analytical abilities needed to succeed in todays ever changing cyber landscape.
Emro Chong
Richard is a concise communicator who sets the SOC standard for clear documentation, specifically helping individuals with precise feedback on tickets & investigations. His delegation style emphasizes trust, giving those below him many opportunities to demonstrate their value in the SOC. Richard very much supported me to grow into the analyst I am today, answering my incessant questions and linking me up with others who could answer my questions even better. His model alone has helped me lead fellow analysts during my own SOC shifts, and for that I have nothing but thanks and admiration! He is a worthy manager for any SOC.
Adam Burton
I had the pleasure to work with Richard and would highly recommend him to anyone looking for a solid, dependable, and extremely knowledgeable employee. Richard possesses the technical and analytical abilities needed to succeed in todays ever changing cyber landscape.
Credentials
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Revelstoke Certified Analyst
Revelstoke SecurityMay, 2023- Nov, 2024 -
Cyber Defense Core
ArmisAug, 2022- Nov, 2024 -
First Blood
LetsDefendFeb, 2022- Nov, 2024 -
SOC Member
LetsDefendFeb, 2022- Nov, 2024 -
SOC Member
LetsDefendFeb, 2022- Nov, 2024 -
Certified in Cybersecurity (CC)
(ISC)²May, 2023- Nov, 2024 -
CompTIA CySA+ ce Certification
CompTIAJan, 2023- Nov, 2024 -
CompTIA Security Analytics Professional – CSAP Stackable Certification
CompTIAJan, 2023- Nov, 2024 -
Proofpoint Certified Insider Threat Specialist 2023
ProofpointApr, 2023- Nov, 2024 -
(ISC)² Candidate
(ISC)²Jan, 2023- Nov, 2024 -
Splunk Core Certified User
SplunkOct, 2020- Nov, 2024 -
CompTIA Security+ CE Certification
CompTIAJul, 2020- Nov, 2024
Experience
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National Cyber Group
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United States
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Technical and Vocational Training
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1 - 100 Employee
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Cyber Security Program Director / SOC Manager
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May 2022 - Present
National Cyber Group offers cyber security workforce development and talent solutions by combining the forces of America’s most-known name in foundational IT certification training, Total Seminars, and the most disruptive hands-on cyber training program, CyberNow Labs, with new job placement and staffing solutions to attract, train and transmit thousands of career-seekers into entry-and-mid-level jobs as the nation’s ‘Elite Cybersecurity Corps.’ Skills: Workforce Development · Cybersecurity Incident Response · Analyst Development · Defend the Nation · Show less
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CyberNow Labs
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United States
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Computer and Network Security
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700 & Above Employee
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Cybersecurity Program Director/ SOC Manager
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Jan 2022 - Present
Cybersecurity Program Director• Currently, oversee the development of SOC analysts through an immersive real-world SOC environment• Work to improve the SOC with cutting-edge tools and processes• Development of SOC Operations schedules to maximize analyst growth in skills and abilities• Developed and Manage SOC Shift Program for appropriate analyst coverage• Work with instructors to maintain proper class coverage for analysts in training• Creation of instructional materials for analyst learning to achieve objectives of SOC Analyst daily duties• Maintain objectives of the analyst training program through adjustment and modification to the learning materials and process• Lead, direct, and motivate Security Analysts to conduct their daily analyst activities of monitoring security tools, conducting investigations, documenting findings, making declarations, and suggesting remediation steps• Manage SOC playbook creation, modification, and daily utilization during investigations• Build relationships with firms focused on analyst placement to facilitate placement opportunities as they age out of the training programSOC Manager• Manage day-to-day operations of CyberNow Labs Security Operations Center• Monitor and manage industry standard, enterprise-level, security tools for alerts• Adjust and monitor the security posture of the environment to maintain a high level of protection for the CNL network• Review investigation documentation from current analysts for completion and thorough inclusion of proper information for historical record-keeping, threat intelligence, and event correlation• Follow up with interdepartmental communications and requests for action item completion• Function as final escalation point for SOC Analysts' investigations• Communicate daily with SOC Analysts on new threats, tool additions, SOC changes and or expectations Show less
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Cyber Security Operations Center Analyst / SOC Shift Lead Mentor
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Jun 2020 - Jan 2022
•Familiarity with fundamentals of information security including network technologies and tools, identity and access management, network security, implementing secure systems, and risk management.•Conducted log analysis on IBM QRadar SIEM solutions and Splunk Enterprise Security and provided recommendations to the technical teams via The Hive ticketing system.•Performed analysis to determine the legitimacy of files, domains, and emails using online resources such as IBM X-Force Exchange, VirusTotal, AnyRun, AbuseIPDB, and MX Toolbox.•Analyzed PCAP files, narrowed down anomaly traffic with Wireshark, examined the details of the infected hosts, and wrote IOC on executive summary reports.•Experienced in using various tools like Tenable Nessus, Kali Linux, and Metasploitable.•Studied common cyber-attack types and created examples using tools such as Hydra in Kali Linux.•Completed Host-based analysis using FireEye HX and Carbon Black.Established a training program for Junior analysts and trained 11 analysts to bring them up to speed on policy, procedure, and tools.•Lead implementation of SOAR technology into CNL SOC Stack with assistance of the Engineering team.•Work with Engineering team to reduce noise in SOC tools•Worked one on one with analysts to guide, coach, and direct activities of the SOC•Lead Analyst workshops focused on building cybersecurity skills•Conducted mock interviews with analysts in the SOC Analyst development program•Review and guide analyst through resume creation, modification, and submittal Show less
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Raytheon
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Managed Security Operations Center Analyst
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Dec 2020 - Jan 2022
• Monitor multiple client’s environments simultaneously in an MSSP setting through analysis and use of a variety of security tools. • Utilize client SLA’s for proper incident/alert handling, communication, documentation, escalation and remediation of security threats. • Conduct log analysis on RSA NetWitness, IBM QRadar, and Splunk Enterprise Security to provide recommendations via Service Now ticketing system. • Complete host based analysis using FireEye HX, CrowdStrike and Carbon Black Defense and Response. • Identify potential IOC’s by analyzing malware to extract network connections, registry changes, and suspicious processes initiated during detonation. • Recognize malware families with use of internal intelligence reports and security guidance information such as Mitre Att&ck framework. • Communicate with SOC team members for collaboration during investigation, tool outages and other related information sharing. • Support newer analysts with client access issues, environment awareness, tools and investigations. Show less
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Colonial Life
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United States
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Insurance
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700 & Above Employee
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Territory Recruiter
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Dec 2017 - Feb 2019
• Directed recruiting efforts for new agents in Virginia and Washington DC • Lead company in over-all recruiting volume. • Implemented new processes and routines to guide entire state organization beyond expected goals. • Trained and developed managers to recruit for their individual organizations successfully. • Set individual and manager stretch goals based on regional and company requirements. • Directed recruiting efforts for new agents in Virginia and Washington DC • Lead company in over-all recruiting volume. • Implemented new processes and routines to guide entire state organization beyond expected goals. • Trained and developed managers to recruit for their individual organizations successfully. • Set individual and manager stretch goals based on regional and company requirements.
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Aflac
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United States
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Insurance
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700 & Above Employee
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District Coordinator
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Nov 2014 - Dec 2017
• Business management role with a focus on building and developing a team to exceed district goals. • Recruited new potential agents through internet job postings and personal connections. • Assisted new and existing agents in building successful business relationships to foster their growth within the company. • Facilitated weekly meetings to ensure district planning was in place and team cohesion was present. • Developed relationship with business owners and human resource staff to implement needed insurance benefits and then enroll their employees. Show less
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Education
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2001 - 2005
Rollins College
Bachelor of Arts - BA, Economics -
1999 - 2001
Eastern Florida State College
Associate of Arts - AA, General Studies -
1997 - 1999
Florida Institute of Technology
Bachelor of Science - BS, Electrical and Electronics Engineering
Community
