Richard Casswell

Founder/Managing Director at Kouprey Adventures
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Contact Information
us****@****om
(386) 825-5501
Location
Siem Reap, Cambodia, KH
Languages
  • English Native or bilingual proficiency
  • Thai Limited working proficiency
  • Central Khmer Elementary proficiency
Skills

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Bio

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5.0

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Ian Anderson

Richard's work ethic has always impressed me, simultaneously managing leadership roles pre-Covid in sister companies, Trails of Indochina, Indotrek and Kingfisher Ecolodge - along with the exciting inaugural Coupe de Hue cycling event. Richard is certainly a talented team manager, product developer and marketer, with an infectious passion for adventure travel in Indochina, allied with an ever increasing knowledge from his frequent professional and personal explorations. A true gentleman to work with, I have no hesitation in recommending his expertise and services.

Linh Le

Richard was introduced to new ways of marketing, business development and product creation during my collaboration with him as Brand Director for Indotrek. Richard takes on new challenges with much enthusiasm, is highly dependable and when learning new things, he maintains a hands on, can-do approach. I highly recommend Richard for any project management, leadership and general management roles within the Travel Sector since he is acquainted across the board; with a multi skillset in operations, business development, product and administrative management with a focus on destinations within South East Asia.

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    International TEFL Accreditation Council
    Feb, 2021
    - Nov, 2024
  • Sustainability for Tour Operators & Travel Agents
    Travelife for Tour Operators & Travel Agents
    May, 2018
    - Nov, 2024
  • PADI Rescue Diver
    PADI

Experience

  • Kouprey Adventures
    • Cambodia
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Founder/Managing Director
      • Dec 2015 - Present

      As a boutique, luxury adventure tour operator based in Cambodia. We create unforgettable tailor made journeys for our discerning guests from around the world. Planning every detail to ensure that their holiday is delivered in a seamless way to only the highest of standards. A member of CAMDMC. As a boutique, luxury adventure tour operator based in Cambodia. We create unforgettable tailor made journeys for our discerning guests from around the world. Planning every detail to ensure that their holiday is delivered in a seamless way to only the highest of standards. A member of CAMDMC.

  • Tabtourcambodia
    • Cambodia
    • Travel Arrangements
    • Managing Director
      • May 2015 - Present

      An event management and team building company offering unique experiences for our clients throughout Cambodia. Responsible for overall operation, management and development of the tablet based corporate team building programs for our clients within Cambodia. From working with key stakeholders through to our large network of suppliers I have contact every step of the way. Leading the way for its development in Vietnam (pre-covid). An event management and team building company offering unique experiences for our clients throughout Cambodia. Responsible for overall operation, management and development of the tablet based corporate team building programs for our clients within Cambodia. From working with key stakeholders through to our large network of suppliers I have contact every step of the way. Leading the way for its development in Vietnam (pre-covid).

  • Trails of Indochina
    • Vietnam
    • Travel Arrangements
    • 1 - 100 Employee
    • General Manager Cambodia
      • Jun 2019 - Sep 2020

      Responsible for looking after all operations with the destination of Cambodia based from our Siem Reap office. Developing new product and staying ahead of the game on behalf of our partners is a key part of the role (which ended due to Covid19). Our partners are some of the worlds biggest travel brands. Responsible for looking after all operations with the destination of Cambodia based from our Siem Reap office. Developing new product and staying ahead of the game on behalf of our partners is a key part of the role (which ended due to Covid19). Our partners are some of the worlds biggest travel brands.

  • Indotrek
    • Vietnam
    • Travel Arrangements
    • 1 - 100 Employee
    • Brand Director
      • Dec 2017 - Sep 2020

      Head of the Indotrek Brand, an adventure focused DMC in Southeast Asia. I take the lead in developing new adventure travel products for Indotrek's existing and new clients. The role also oversees all aspects of Marketing, PR and Communications between the company, the travel trade and public. This includes developing and effecting a comprehensive marketing and communications strategy for Indotrek in visual, written and digital formats for both B2B and B2C audiences. Indotrek has recently added a property in Laos to our portfolio which I direct and work with our general manager to increase revenue and sales. This role also includes annual budgeting, business planning, P&L responsibility and business development for the brand overall. Show less

    • Brand Manager
      • Jan 2016 - Dec 2017

      Defacto head of the Indotrek Brand. I take the lead in developing new adventure travel products for Indotrek's existing and new clients. The role also oversees all aspects of Marketing, PR and Communications between the company, the travel trade and public. This includes developing and effecting a comprehensive marketing and communications strategies and plans for Indotrek in visual, written and digital formats for both B2B and B2C audiences. This role also includes P&L responsibility for individual bookings and the brand overall. Show less

  • Kingfisher Ecolodge Laos
    • Lao People's Democratic Republic
    • Hospitality
    • Director
      • Jun 2017 - Sep 2020

      Oversee the development of our Kingfisher Ecolodge in Champasak Province. Involved in key decision making and strategic planning. Oversee the development of our Kingfisher Ecolodge in Champasak Province. Involved in key decision making and strategic planning.

  • Trails of Indochina
    • Vietnam
    • Travel Arrangements
    • 1 - 100 Employee
    • Contracts and Product Manager (Cambodia)
      • Sep 2015 - Dec 2015

      To take the lead in handling all supplier relationships in Cambodia including negotiating new and/or existing contracts with suppliers; also developing new products for Cambodia; maintain existing products for the Cambodian market; to provide updated products and services to support the Sales team in REP & TOI HQ; to assist the Regional Product Director with administration tasks and to support the Marketing team with tour and marketing information. When dealing with multiple teams in multiple countries, time management and speed of turn around on product inquiries essential. Show less

  • Volunteers Without Borders
    • Thailand
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Volunteer Project Manager
      • Feb 2012 - May 2015

      I am responsible for the project management of the foundation, including the community projects and volunteer programmes. I answer only to the CEO of the foundation. VWB run sustainable volunteer programmes in northern Thailand. We currently have three principle projects; one, an ecotourism project supporting mountain villagers involving biodiversity monitoring and forest use, secondly, a sustainable organic agriculture project and thirdly a colaborative project, Travel4Good, a brand new online platform supporting Responsible Tourism. I am responsible for all aspects including the logistics, health and safety, activities, accommodation and pre and post programme follow up. We have a strong emphasis on working with local people of whom I have to organize and work closely with. This role involves versatility working on multiple projects operating concurrently and diplomatic skills as well as being able to work with local people. We raise funds from various organizations to support community projects in the region. I undertake grant writing proposals and brochure writing as well as other development, marketing and administrative tasks. I have attended tourism conferences and was recently on a panel discussing financing of Eco-tourism projects for ASEAN and GCC government tourism departments, I later hosted the delegates at our project and put on a presentation for them. The foundation was founded by a local tour company and I also assist with their programmes when I’m available. They specialize in large special event management including corporate team building; I assist with outdoor activities including trekking, kayaking, jungle survival and teambuilding activities throughout Thailand. Show less

  • Frontier - The Society for Environmental Exploration
    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Eco Trail Leader
      • Jan 2011 - May 2011

      Position of tour leader taking a group of young volunteers on the South East Asia adventure trail. In charge of all aspects of the 10 week trip including planning, management and budgeting. Responsible for the welfare of all the volunteers throughout the whole trip, including medical emergencies. I had to use initiative and make on the spot decisions as well as being diplomatic at all times. The volunteers spend 4 weeks as volunteer teachers in Cambodia and I had to oversee their individual projects. I also spent time in their forest research camp in a remote part of northern Cambodia conducting biodiversity monitoring and addressing forest issues within the local community. I was solely responsible for the success of the whole trail on call 24 hours a day. Show less

    • Project Coordinator, Marine
      • Jun 2010 - Dec 2010

      Responsible for the successful running of the marine programme. My greatest achievement was to relocate our permanent camp to another part of Madagascar to increase research and sale ability of the project. The role involved the management of volunteers, staff, and logistics including resupply, people movements and equipment movement /purchasing and setting up an environmental education programme for local villagers. I was in charge of the budget and all administrative aspects, as well as any medical emergencies. I had to be very versatile. A good delegate and diplomat. Initiative and decision making are key. I liaised with local staff and contacts as well as London HQ. Ensuring the smooth running of camp in remote and tough conditions. Boat driving and SCUBA diving are important skills regularly required. Long and flexible working hours. Show less

  • Pirramimma Wines
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Laboratory Assistant /Cellar Hand
      • Feb 2008 - Oct 2009

      Assisting the wine maker in ensuring the vintage runs smoothly, this involves undertaking scientific testing on the samples received, monitoring ferments and making additions to the grape crusher. Other tasks include preparing the winery for vintage and general cellar tasks including barrel filling, racking and pumpover’s. Tractor driving for the grape harvest I have to work as part of a team as well as working independently to complete tasks. Seasonal work Undertaken over 2 seasons. Assisting the wine maker in ensuring the vintage runs smoothly, this involves undertaking scientific testing on the samples received, monitoring ferments and making additions to the grape crusher. Other tasks include preparing the winery for vintage and general cellar tasks including barrel filling, racking and pumpover’s. Tractor driving for the grape harvest I have to work as part of a team as well as working independently to complete tasks. Seasonal work Undertaken over 2 seasons.

  • Crestwood Environmental Ltd
    • United Kingdom
    • Environmental Services
    • 1 - 100 Employee
    • Environmental Consultant
      • Aug 2005 - Mar 2007

      Duties involved assembling Waste Management Licence Applications/working plans, Exemptions, PPC Permits and Planning Applications for waste facilities nationwide. Oversee the installation of monitoring boreholes and landfill liners and produce tenders and arrange contracts for clients. Arrange monitoring contracts using the regulatory guidance. Undertake bioaerosol monitoring at composting facilities and produce factual reports. I Liaise with the Environment Agency and Clients on a daily basis. I had to undertake scientific interpretation on water and material samples. Site visits and meetings are regularly undertaken. I also order stock for the office. I have to be organized and have the ability to self manage as well as communicate my findings and ideas to the rest of the team. The job involved much responsibility and trust. Show less

Education

  • The University of Wolverhampton
    Master of Science (MSc), Environmental Engineering Technology/Environmental Technology
    2004 - 2005
  • Aberystwyth University
    BSc (Hons) Physical Geography, Geological and Earth Sciences/Geosciences
    2001 - 2004

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