Richard Carruthers
Chief Operating Officer at The Hotel Communication Network Inc.- Claim this Profile
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Bio
Experience
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The Hotel Communication Network Inc.
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Canada
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Hospitality
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1 - 100 Employee
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Chief Operating Officer
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Jan 2009 - Present
HCN’s solution centers around a tablet, installed in every guest room that functions as a command center and allows hotel guests to communicate their preferences and needs to hotel staff and management. In addition to its function as a portal, the tablet has the capability to operate as a billboard with push messaging, allowing hoteliers to communicate with guests in a rapid, streamlined, and non-invasive fashion, and enabling hotel staff to confirm that their messages have been… Show more HCN’s solution centers around a tablet, installed in every guest room that functions as a command center and allows hotel guests to communicate their preferences and needs to hotel staff and management. In addition to its function as a portal, the tablet has the capability to operate as a billboard with push messaging, allowing hoteliers to communicate with guests in a rapid, streamlined, and non-invasive fashion, and enabling hotel staff to confirm that their messages have been received. In addition, HCN has innovated with disruptive technologies that are enhancing the guest experience. HCN’s DineIN room service alternative brings the best local cuisine to the guest at restaurant prices billed to room and the patented meeting and convention application connects attendees with their event broadcasting vital event information into the room. My Profile An entrepreneur with strong analytical and organizational skills. Was instrumental in creating the first icon driven office design program available on a Windows platform and successfully steered the company through a strategic acquisition and eventual IPO. Joined up with a fellow entrepreneur and former competitor in the office design business, Kevin Bidner, to bring the hospitality into the twenty first century with a tablet solution for the guest room of the future. Show less HCN’s solution centers around a tablet, installed in every guest room that functions as a command center and allows hotel guests to communicate their preferences and needs to hotel staff and management. In addition to its function as a portal, the tablet has the capability to operate as a billboard with push messaging, allowing hoteliers to communicate with guests in a rapid, streamlined, and non-invasive fashion, and enabling hotel staff to confirm that their messages have been… Show more HCN’s solution centers around a tablet, installed in every guest room that functions as a command center and allows hotel guests to communicate their preferences and needs to hotel staff and management. In addition to its function as a portal, the tablet has the capability to operate as a billboard with push messaging, allowing hoteliers to communicate with guests in a rapid, streamlined, and non-invasive fashion, and enabling hotel staff to confirm that their messages have been received. In addition, HCN has innovated with disruptive technologies that are enhancing the guest experience. HCN’s DineIN room service alternative brings the best local cuisine to the guest at restaurant prices billed to room and the patented meeting and convention application connects attendees with their event broadcasting vital event information into the room. My Profile An entrepreneur with strong analytical and organizational skills. Was instrumental in creating the first icon driven office design program available on a Windows platform and successfully steered the company through a strategic acquisition and eventual IPO. Joined up with a fellow entrepreneur and former competitor in the office design business, Kevin Bidner, to bring the hospitality into the twenty first century with a tablet solution for the guest room of the future. Show less
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2020
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United States
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Software Development
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300 - 400 Employee
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VP Business Development
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Feb 2001 - Nov 2008
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President
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1996 - 2001
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Marketing Manager
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1983 - 1996
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Education
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Concordia University
B. Comm., Marketing and Finance -
Dawson College
DEC, Pure and Applied Science -
Chambly County High
Secondary 5