Richard Callander
Chief Strategy Officer (CSO) at Radius Care- Claim this Profile
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Bio
Experience
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Radius Care
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New Zealand
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Hospitals and Health Care
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100 - 200 Employee
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Chief Strategy Officer (CSO)
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Aug 2022 - Present
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Metlifecare
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New Zealand
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Hospitals and Health Care
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300 - 400 Employee
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GM Operations
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Jan 2015 - Aug 2021
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Acting Chief Executive Officer
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Oct 2017 - Nov 2017
Filling in for CEO whilst he is away on study leave overseas
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GM SKYCITY Queenstown and Wharf Casino
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May 2014 - Jan 2015
Manage SKYCITY'S two boutique casinos in Queenstown. Manage SKYCITY'S two boutique casinos in Queenstown.
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General Manager Table Games
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Feb 2012 - May 2014
Responsible for all aspects of table games department (600 staff) - marketing, operations, VIP and product development. Also responsible for site wide cleaning services (85 staff).
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Executive Manager - Table Games
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Nov 2011 - Feb 2012
Reported to GM Table Games. Responsible for operational team of 650 staff running 110 table games. Member of site Executive Team.
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Crown Resorts
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Australia
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Hospitality
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700 & Above Employee
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Chief Operating Officer - Gaming
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May 2008 - Jun 2011
Responsible for staff group of 1400 delivering casino services to 16,000 visitors per day. Operated 1975 gaming machines; 190 tables; loyalty club; marketing; direct marketing; keno and TAB. Member of executive team. 2010 property EBITDA $195m. Responsible for staff group of 1400 delivering casino services to 16,000 visitors per day. Operated 1975 gaming machines; 190 tables; loyalty club; marketing; direct marketing; keno and TAB. Member of executive team. 2010 property EBITDA $195m.
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SkyCity Adelaide
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Australia
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Hospitality
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200 - 300 Employee
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Casino Manager
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Jan 2000 - May 2008
Responsible for all aspects of casino operation running 1000 gaming machines; 90 table games; VIP services; loyalty operations and valet parking.
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Table Games Manager
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2002 - 2004
Responsible for all aspects of Table Games department consisting of 90 tables and 400 staff. Revenue growth, cultural change and organisational development focus.
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Gaming Machine Operations Manager
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2000 - 2002
Responsible for gaming machine department consisting of 995 machines and approximately 150 staff including loyalty club operations. The role also managed the Valet Parking business moving approximately 3000 cars per week.
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SkyCity Entertainment Group
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New Zealand
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Hospitality
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700 & Above Employee
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Food and Beverage Manager - Gaming
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1998 - 2000
Responsible for all F&B services in gaming environments. The department of 120 staff operated 3 major bars, the main gaming floor Café operation, VIP room and drink service to Machines and Tables. Beverage sales were the largest single site in New Zealand. Reduced staff turnover from 110% to 40%. Responsible for all F&B services in gaming environments. The department of 120 staff operated 3 major bars, the main gaming floor Café operation, VIP room and drink service to Machines and Tables. Beverage sales were the largest single site in New Zealand. Reduced staff turnover from 110% to 40%.
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Hospitality professional
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1988 - 1998
My first jobs were from age 13 assisting in the family supermarket and as a kitchen hand in a friends restaurant. I moved through waiter, bar, backpackers, conventions and resorts until my first casino role. Managed to fit in some overseas travel and a couple of years at uni as well! My first jobs were from age 13 assisting in the family supermarket and as a kitchen hand in a friends restaurant. I moved through waiter, bar, backpackers, conventions and resorts until my first casino role. Managed to fit in some overseas travel and a couple of years at uni as well!
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Education
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Bowie High School
Football team, Honour roll -
Auckland Grammar School
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Leififi Intermediate School, Western Samoa
School leaver, English, Samoan culture -
Auckland University