Experience

Public Transport Victoria

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Manager, Operational Performance Analysis

  • Apr 2012 - Present

  Leading a small team of analysts to: Understand service offering: Analyse timetables and operational outcomes within and across modes to understand service characteristics, network changes and their relation to financial and passenger metrics. Understand service disruption: Analyse operational reports and the patterns of disruption to identify the causes of disruption, their impact on passengers and the efficacy of actions taken to improve performance. Provide incentives for better outcomes: Design, implement and maintain financial and other incentive arrangements for improved operational performance and better outcomes for passengers. Provide information to drive improvement: Design, implement and maintain operational performance information products that provide the right information, at the right time for decision makers across the portfolio. Show less



Department of Transport and Planning

• Government Administration
• 700 & Above Employee

• Manager Operational Performance Monitoring & Analysis

  • Feb 2001 - Apr 2012

  The role of the Operational Performance Monitoring and Analysis (OPMA) team is to provide information and analysis to support the management of public transport services (metropolitan and regional train, tram and bus) and the development of improved services. The team also manage, analyse and report on operational performance information and related incentive mechanisms. Richard is responsible for the overall coordination of OPMA activities and plays a role in the development of new monitoring systems and incentive arrangements including refranchising, myki, SmartBus and other Control and Information System projects. Show less