Richard Bates
at Electronic Business Systems Limited- Claim this Profile
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Bio
Experience
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EBS (Electronic Business Systems Limited)
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United Kingdom
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Software Development
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1 - 100 Employee
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Aug 2021 - Present
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Aug 2017 - Aug 2021
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Feb 2015 - Jul 2017
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TSG
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United Kingdom
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IT Services and IT Consulting
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500 - 600 Employee
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Apr 2014 - Jan 2015
Responsible for a number of TSG accounts within the South & Midlands region. My responsibilities include keeping my accounts up to date with the TSG product portfolio and service information. Discussing strategic improvements, solutions and upgrades to help my accounts build their business using IT.
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Feb 2011 - Mar 2014
Technical specialist working closely with the account managers to produce quotations and solutions. Previously worked for Concentrix Ltd prior to the acquisition by TSG.
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Attend IT
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Information Technology & Services
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Business Development Manager
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Sep 2010 - Feb 2011
Attend IT approached me to join their company as a New Business Development Manager to help expand their business by gaining new customers and accounts. I was responsible for identifying new business opportunities, maintaining key relationships and negotiating and closing business deals. This position included: • Establishing and maintaining working relationships • Proactive marketing & sales calls • Producing & delivering quotations • Following up new business opportunities & arranging meetings • Planning and preparing presentations • Communicating new product developments to prospective clients • Overseeing the development of marketing literature • Providing management with market feedback • Visiting and providing support at exhibitions Product range included: • Hardware & Software Solutions • On-site Installation Services • Cloud Services • Hosted Online Data Backup • Web Site Development • Website & E-mail Hosting • E-Commerce, CRM & Database Solutions • Digital Signage & Interactive Display Systems • Multimedia, SMS & MMS Solutions • Audio Visual Solutions • Network & Data Cabling • Document Management Software & Multifunction Network Printers • VoIP Show less
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Technical Area Sales Representative
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May 2007 - Sep 2010
External sales role which required me to manage approximately 140 accounts with an annual target. I needed a full technical understanding of our AV product range allowing me to communicate quotations and technical solutions to clients with various degrees of product knowledge. I was required to have a sound knowledge of over 2000 products. It was also necessary for me to have a very high technical understanding of at least 600 of these products and how they integrate with each other. This position included: • Site surveying and quotations • Training customers • Account management with installers, contractors and distributors • Troubleshooting and onsite support • Providing sales intelligence and market feedback • Maintaining customer/prospect records • Visiting and providing support at exhibitions • Telesales to prospective customers • Generating new customers & business opportunities Product range includes: • Interactive Projectors • 2D & 3D Digital Signage Hardware & Software • Auto-stereoscopic 3D LCD Screens • VGA, DVI & HDMI CAT-x Distribution • CCTV including Mobile DVR’s (GPRS) & EPOS Overlay Integration • NXT SoundField Voice Reinforcement & Induction Loops • Commercial 100v Audio Solutions & System Design Service • Professional Microphone Range & Automatic Microphone Mixers • Bespoke Cable & Connector Range Show less
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Product Development & Support Engineer
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Feb 2003 - May 2007
I started with ISE Computers as a home support engineer and soon developed my position to work with small to medium sized companies to provide overall solutions. I assisted with full network installations, from terminating of patch panels, to managing servers, switches, routers and workstations. This role also included a sales element offering advice and finding bespoke solutions to meet the requirements of the company. I started with ISE Computers as a home support engineer and soon developed my position to work with small to medium sized companies to provide overall solutions. I assisted with full network installations, from terminating of patch panels, to managing servers, switches, routers and workstations. This role also included a sales element offering advice and finding bespoke solutions to meet the requirements of the company.
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