Richard Barrientos

Help Desk Technician at DFW Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Credentials

  • CompTIA Server+ - Certified 2018
    CompTIA
    May, 2018
    - Nov, 2024
  • MTA: Security Fundamentals - Certified 2018
    Microsoft
    Mar, 2018
    - Nov, 2024
  • Microsoft Certified Professional - Certified 2018
    Microsoft
    Mar, 2018
    - Nov, 2024
  • MTA: Mobility and Device Fundamentals - Certified 2018
    Microsoft
    Jan, 2018
    - Nov, 2024
  • MTA: Windows Operating System Fundamentals - Certified 2017
    Microsoft
    Dec, 2017
    - Nov, 2024
  • MTA: Networking Fundamentals - Certified 2017
    Microsoft
    Nov, 2017
    - Nov, 2024
  • CompTIA Network+ ce - Certified 2018
    CompTIA
    Jun, 2018
    - Nov, 2024
  • CCENT - Certified 2018
    Cisco
    Apr, 2018
    - Nov, 2024
  • CompTIA A+ ce - Certified 2018
    CompTIA
    Feb, 2018
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Technician
      • Oct 2018 - Present

      Providing technical assistance to Hikvision customers and Dallas County employees. Providing technical assistance to Hikvision customers and Dallas County employees.

  • Aflac
    • Dallas/Fort Worth Area
    • An Independent Agent Representing Aflac
      • Jun 2017 - Present

      • Provide detailed coverage plans based on the needs of the individual, family, or business • Schedule appointments at the client or prospects convenience for home or business based policy marketing and premium servicing • Aiding clients with premiums, effective dates, policy terminations, and additional policy riders • Established customer-focused needs based review process to educate customers on insurance options • Scheduled daily appointments for home services to market life insurance policies and collect premiums from home based clients Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Insurance Agent
      • Apr 2017 - Jun 2017

      • Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation Custom tailoring long-term protection plans and providing calculated rate quotes for immediate coverage to individuals and families • Delivering policies and completing coverage prerequisites; providing planned follow-up visits/communications and fulfilling client needs • Prospecting and evaluating coverage needs through means of casual conversation and rapport building Show less

Education

  • My Computer Career
    Information Technology
    2017 - 2018

Community

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