Richard Jesús Baptista Lara
Referente de Aplicación at Sale & Brick- Claim this Profile
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Experience
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Sale & Brick
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Argentina
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Information Technology & Services
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1 - 100 Employee
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Referente de Aplicación
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Feb 2022 - Present
Analizar y solucionar incidencias reportadas por clientes. Asistir al personal en casuisticas de alto nivel de complejidad. Creación de informes sobre procesos y soluciones Analizar y solucionar incidencias reportadas por clientes. Asistir al personal en casuisticas de alto nivel de complejidad. Creación de informes sobre procesos y soluciones
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Analista PSI
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Dec 2019 - May 2023
Presale and implementatión Analyst of sostware to manage digital documents Presale and implementatión Analyst of sostware to manage digital documents
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Tecnolar
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Brazil
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Retail
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1 - 100 Employee
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Application Specialist
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Nov 2017 - Jul 2018
Installation, Implementation and maintenance of Tecnolar Software (administrative software). Installation, Implementation and maintenance of Tecnolar Software (administrative software).
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IT Manager
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Nov 2009 - Jun 2017
Installation, Implementation and maintenance of the Profit Plus Suite. Organizational Development, simplification and digitization of process. Optimization and control of warehouses, depuration of inventories at current levels. Developments for staff management within the Institution and its integration with the Profit Plus Suite. Creation and management of Excel pivot tables and statistical processes and their corresponding integration with the systems for the efficient handling of collections and obtaining updated data necessary for making decisions in food production. Standardization of platform, assignment of restrictive policies to users under Windows server (from version 2000 to 2016), creation and administration of corporate mails, creation and administration of users as well as other basic activities Of a systems department. Management of personnel (approximately 10 people in my charge) Show less
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Education
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Universidad 'Alejandro de Humboldt'
Ingeniero en Sistemas, Ingeniería informática -
Universidad Politécnica de las Fuerzas Armadas
14th Trimester of Telecomunications Engineering, Telecommunications Engineering -
Instituto Universitario Jesus Obrero
IT Bachelor’s Degree, Computer Engineering, Information Technology and Software Engineering