Rich Mansell
Head Of Commercial Solutions at PCS Publishing- Claim this Profile
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English Native or bilingual proficiency
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Albanian (Learning) -
Topline Score
Bio
Roy Aston
I worked with Richard on the implementation of a major project. I found him to be an absolute professional, committed to delivery with a keen focus on client satisfaction. His 'can do' attitude was a breath of fresh air and he is certainly an excellent ambassador for his employer. He is extremely personable and credible and has excellent communication skills. In short he was a pleasure to work with on what could have been an extremely challenging undertaking.
Roy Aston
I worked with Richard on the implementation of a major project. I found him to be an absolute professional, committed to delivery with a keen focus on client satisfaction. His 'can do' attitude was a breath of fresh air and he is certainly an excellent ambassador for his employer. He is extremely personable and credible and has excellent communication skills. In short he was a pleasure to work with on what could have been an extremely challenging undertaking.
Roy Aston
I worked with Richard on the implementation of a major project. I found him to be an absolute professional, committed to delivery with a keen focus on client satisfaction. His 'can do' attitude was a breath of fresh air and he is certainly an excellent ambassador for his employer. He is extremely personable and credible and has excellent communication skills. In short he was a pleasure to work with on what could have been an extremely challenging undertaking.
Roy Aston
I worked with Richard on the implementation of a major project. I found him to be an absolute professional, committed to delivery with a keen focus on client satisfaction. His 'can do' attitude was a breath of fresh air and he is certainly an excellent ambassador for his employer. He is extremely personable and credible and has excellent communication skills. In short he was a pleasure to work with on what could have been an extremely challenging undertaking.
Experience
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PCS Publishing
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United Kingdom
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Software Development
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1 - 100 Employee
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Head Of Commercial Solutions
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Sep 2022 - Present
Head of Commercial Solutions at Press Computer Systems, overseeing day to day operations of the sales and marketing department. Focusing on brand awareness externally and staff wellbeing internally, and generating some sales leads too. Continuing to make my mark in the publishing sector ensuring PCS is known for the excellent software and services we provide. I am also... STILL... able to still get my hands on some code from time to time!
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Solutions Manager
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Apr 2019 - Oct 2022
As the Solutions Manager at Press Computer Systems, I am required to maintain a deep understanding of the PCS portfolio, markets, customers, and competitors. I play a pivotal role in how the portfolio is presented to current and prospective customers.Over the past 7 years working for PCS I have built and maintained relationships with key external stakeholders, which is now a core part of my role. I am also responsible for identifying opportunities for business growth via product evolution or new product development.I am also able to still get my hands on some code from time to time!
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Product Manager
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Apr 2018 - Apr 2019
As the Product Manager for Knowledge Publish, I am the strategic lead for the product. I lead all special project management for the product including development catered towards new markets. I am in charge of all Sales Processes across all products to ensure our message is clear, concise and improve our ability to deliver sales presentations to an extremely high standard as required in such a challenging industry. This includes preparation and delivery of demonstrations for Knowledge Publish, ensure preparation processes and presentations are correctly planned and carried out for all products, implementation and bespoke development quote creation, primary contact for any pre-contract issues.I also still perform the following as required: - Workflow Consultation, - Business change management process, - Current process assessment, - Workflow design and configuration,- Programming for support and development purposes (ObjectScript, JavaScript (inc frameworks), CSS, HTML, VB.net, API interfaces, XML, SQL)
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Product Specialist
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Dec 2011 - Apr 2018
Product Specialist for PCS developing content management solutions for the publishing industry. I am required to manage the installation and full life-cycle of our software over multiple sites, my duties involve: Workflow Consultation, Business change management process, Project management, demonstration, current process assessment, workflow design and configuration, end-user training, go-live support, and end-user support.
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Admin and Clerical Support
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Apr 2008 - Dec 2011
While working at Russells Hall I worked in many rolls such as: Payroll assistant, Ward clerk, Patient liaison (chemotherapy). I also developed a training database for the Maternity unit. While working at Russells Hall I worked in many rolls such as: Payroll assistant, Ward clerk, Patient liaison (chemotherapy). I also developed a training database for the Maternity unit.
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Education
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2012 - 2014
The Open University
Bachelor of Science (BSc), Social Sciences -
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Summerhill School
High School
Community
