Richa Vij
Professional at G42- Claim this Profile
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Bio
Ajay Kumar
good in SCM and test engg...
Ajay Kumar
good in SCM and test engg...
Ajay Kumar
good in SCM and test engg...
Ajay Kumar
good in SCM and test engg...
Credentials
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IT Service Desk: Customer Service Fundamentals
LinkedInAug, 2022- Nov, 2024 -
Learning REST APIs
LinkedInMar, 2020- Nov, 2024 -
G42 Cloud Certified Associate
G42May, 2021- Nov, 2024
Experience
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G42
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United Arab Emirates
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IT Services and IT Consulting
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500 - 600 Employee
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Professional
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Apr 2021 - Present
Working closely with G42 Cloud solutions, providing support for customer use cases with connecting Datacenters to G42 Cloud resources. Troubleshooting customer's G42Cloud cloud architectural problems and providing customized design solution to make them successful in the G42 cloud. Relating with Technical Account Managers to drive customer resolution and satisfaction with the premium support products. Subject matter expert (SME) for external customers on G42 cloud services and assisting other engineers in resolving customer cases. Guide and Mentor new Hires on various G42 services CCE,DWS,DMS etc Exposure to ECs Linux service working with different Linux distributions like CentOs, Ubuntu. Experience configuring and troubleshooting software based IPSEC and SSL-based VPN solutions, such as openswan, openvpn, vyatta, ipsec, Windows2008R2, and PfSense Experience configuring and supporting EI Enterprise Intelligence especially ModelArts and DAYU Experience and exposure to Intelligent Edge Fabric and Application Integration Platforms Troubleshoot application deployments, re-create customer issues, and build proof of concept applications. Expertise with VPN, Direct Connect (DX), Routing Protocols (especially with BGP), TCP, iPerf, Network monitoring tool etc Show less
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Intersoft Data Labs
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Cloud DevOps
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Sep 2020 - Apr 2021
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AXA Gulf
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United Arab Emirates
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Insurance
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300 - 400 Employee
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Agile AWS DevSecOps Engineer
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Jan 2020 - Jul 2020
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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DevOps Lead
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Nov 2016 - Jan 2020
Playing a role of DevOps Engineer working on various CI/CD tools. Playing a role of DevOps Engineer working on various CI/CD tools.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Devops Engineer
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Mar 2016 - Nov 2016
Worked on various CI/CD tools
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Technology Analyst
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Jun 2012 - Feb 2016
Around 4 years of experience in IT industry with special emphasis on Software Configuration Management, Application release Management.Experienced in implementing Requirements management, Configuration and Change Management, Build and Release management solutions with the use of tools and processes.Worked on Configuration and Change management tools like Visual Source Safe Rational ReqPro, SVN Edge, Rational ClearCase and Rational ClearQuest. Good experience on scripting languages like Shell Scripting and Perl Scripting. I am experienced in executing Embedded Testing using tools like Rational Test Real Time.Got good ability to understand Functional Requirements and Analyze Documents and also has experience in preparing Business Requirement specification, Software Requirements Specifications, Business Process documentation and User documentation.Exposure to E2E development of projects from inception, estimation, requirement specifications, testing, implementation, configuration management, documentation and closure with cross-cultural teams.Managing Configuration management, Build Management, Release management and production support for the application.Extending post go-live and application maintenance support to the client.Analyzing, finding and reporting the Project static and dynamic risks related to resources, software, hardware etc along with the mitigation plan.Tracking the dependencies and relationship among test assets during Validation testing.Interacting with the client & Business Operations team for requirements gathering & scoping. Maintaining the Requirements traceability matrix and maintaining IAD (interface Agreement document) for interface apps testing requirements.Generating daily, weekly and monthly status reports, work plan reports, allocating resource to a work plan, preparing, reviewing and approving the time sheets of the resources. Good experience on scripting languages like Shell Scripting and Perl Scripting. Show less
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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SCM Analyst
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Dec 2009 - Jun 2012
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Education
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Kurukshetra University, Kurukshetra
bachelors, Information Technology -
Sikkim Manipal University - Distance Education
Master of Computer Applications (MCA), Information Technology