Experience

Unicommerce

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Enterprise Consultant

  • Mar 2015 - Present

  Single POC for clients from different industries such as Electronics, Apparels, jewellery & other industries with understanding their business requirements & giving them the best solution. Coordinating with different departments like Sales, Technology & Finance for all requirements related to the client.

• Senior client operation executive

  • Mar 2015 - Apr 2021

  • Ensured overall operational integrity with oversight of vital functional areas.• Experienced in Vendor, Procurement/Inbound, Order, Inventory & Warehouse management.• Collaborating with technical team & senior managers and ensuring that the complete implementation of the product (uniware) at client’s end is done within SLA.• Understand the queries and provide necessary & relevant information/resolution to the Merchants.• Knowledge of vendor panel of various E-commerce panels (snapdeal, flipkart etc.). • Responsible for providing technical support during change package implementation, when requested. • Training new implementation specialists on the implementation process of the Product. Handling 20 + clients at a time, and providing solution as per requirement.• Helping clients in preparing reports like listing reports, inventory reports, vendor data, PO etc with good knowledge of Excel.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• MIS Executive

  • Jun 2014 - Mar 2015

  Maintaining Ad-Hoc report for Client using Excel.2. Upload the different type of data in M set software.3. Handling of data and downloading the data from web applications.4. Analysis the data and do necessary changes.5. Maintain the MIS Report.6. Daily Basis follow up for taking report on urgent basis.7. Resolve the reporting application problem of User.8. Maintain the files and control logs as required by the project.9. Making User define functions as per Requirement of Data.10. Work with M set Queries for data manipulation.



HBL Power Systems Ltd.

• India
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• MIS Executive

  • Feb 2013 - May 2014

  1. Responding in a timely manner to the SR (Service Requests) Alerts and issues without escalations.2. Adhering 100% to the change management process. Interfacing with various OME department & team for the information gathering, systems implementation and ownership.3. Liaises with supervisors and Field team regarding site outages.4. Supports end-end support and coordination 5. To ensure maximum possible service availability and performance.