Richa Arora
Senior Director Services at SNOW Planet Services- Claim this Profile
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English Native or bilingual proficiency
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Bio
Ashish Luthra
Richa was my one of the best mentor , she helps me throughout my graduation and still she is guiding me related to career growth
LinkedIn User
Richa is just amazing...she is one dedicated, hard working person. Very responsive and always ready to help.
Kaleshwari Swarna
Richa is extremely good in organising training as per the need. I had attended a online ServiceNow training which was conducted by a professional trainer and Richa used to make sure we get the practice session and Q&A answered. I recommend to reach out Richa for getting quality training on any needed technology. Thank you Richa !!
Ashish Luthra
Richa was my one of the best mentor , she helps me throughout my graduation and still she is guiding me related to career growth
LinkedIn User
Richa is just amazing...she is one dedicated, hard working person. Very responsive and always ready to help.
Kaleshwari Swarna
Richa is extremely good in organising training as per the need. I had attended a online ServiceNow training which was conducted by a professional trainer and Richa used to make sure we get the practice session and Q&A answered. I recommend to reach out Richa for getting quality training on any needed technology. Thank you Richa !!
Ashish Luthra
Richa was my one of the best mentor , she helps me throughout my graduation and still she is guiding me related to career growth
LinkedIn User
Richa is just amazing...she is one dedicated, hard working person. Very responsive and always ready to help.
Kaleshwari Swarna
Richa is extremely good in organising training as per the need. I had attended a online ServiceNow training which was conducted by a professional trainer and Richa used to make sure we get the practice session and Q&A answered. I recommend to reach out Richa for getting quality training on any needed technology. Thank you Richa !!
Ashish Luthra
Richa was my one of the best mentor , she helps me throughout my graduation and still she is guiding me related to career growth
LinkedIn User
Richa is just amazing...she is one dedicated, hard working person. Very responsive and always ready to help.
Kaleshwari Swarna
Richa is extremely good in organising training as per the need. I had attended a online ServiceNow training which was conducted by a professional trainer and Richa used to make sure we get the practice session and Q&A answered. I recommend to reach out Richa for getting quality training on any needed technology. Thank you Richa !!
Experience
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SNOW Planet Services - #ServiceNow Center of Excellence & Innovation
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India
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Information Technology & Services
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1 - 100 Employee
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Senior Director Services
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Aug 2016 - Present
1. ServiceNow CSA, Micro Certifications - Configure the CMDB, Flow Designer, Virtual Agent, CMDB Health. ServiceNow Pre Sales. 2. Creating business opportunities & helping to expand the current practices & capabilities. 3. Empowering clients; develop plans, targets & goals for team to meet objectives & strategies for growth and expansion. 4. Building strong customer relationship ensuring good customer service delivery & customer satisfaction. Getting customer experience… Show more 1. ServiceNow CSA, Micro Certifications - Configure the CMDB, Flow Designer, Virtual Agent, CMDB Health. ServiceNow Pre Sales. 2. Creating business opportunities & helping to expand the current practices & capabilities. 3. Empowering clients; develop plans, targets & goals for team to meet objectives & strategies for growth and expansion. 4. Building strong customer relationship ensuring good customer service delivery & customer satisfaction. Getting customer experience reviews time to time. 5. Driving business revenue. Contributing to company’s success by driving the revenue growth through sales & forming client partnerships. Show less 1. ServiceNow CSA, Micro Certifications - Configure the CMDB, Flow Designer, Virtual Agent, CMDB Health. ServiceNow Pre Sales. 2. Creating business opportunities & helping to expand the current practices & capabilities. 3. Empowering clients; develop plans, targets & goals for team to meet objectives & strategies for growth and expansion. 4. Building strong customer relationship ensuring good customer service delivery & customer satisfaction. Getting customer experience… Show more 1. ServiceNow CSA, Micro Certifications - Configure the CMDB, Flow Designer, Virtual Agent, CMDB Health. ServiceNow Pre Sales. 2. Creating business opportunities & helping to expand the current practices & capabilities. 3. Empowering clients; develop plans, targets & goals for team to meet objectives & strategies for growth and expansion. 4. Building strong customer relationship ensuring good customer service delivery & customer satisfaction. Getting customer experience reviews time to time. 5. Driving business revenue. Contributing to company’s success by driving the revenue growth through sales & forming client partnerships. Show less
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Agonaz IT Services
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Founder
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Jan 2023 - Present
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Aurumelixir
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India
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Personal Care Product Manufacturing
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1 - 100 Employee
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Co-Founder
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Apr 2023 - Present
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Delhi Institute Of Technology & Management
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Education Administration Programs
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1 - 100 Employee
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Assistant Professor
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Aug 2013 - Jul 2014
Subjects taught: Analysis and Design Algorithms(ADA/DAA), Automata Theory and Computation, Discrete Structures, Data Structures Subjects taught: Analysis and Design Algorithms(ADA/DAA), Automata Theory and Computation, Discrete Structures, Data Structures
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Samalkha Group of Institutions
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Samalkha, Panipat
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Lecturer
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Jul 2012 - Jul 2013
Subjects Taught: Fundamentals of Computers and C Language, Neural Networks and Fuzzy Logic, Database Management System, Fundamentals of Computers(BBA and MBA) Subjects Taught: Fundamentals of Computers and C Language, Neural Networks and Fuzzy Logic, Database Management System, Fundamentals of Computers(BBA and MBA)
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GEC, Jaffarpur, IP University
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New Delhi Area, India
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Guest Faculty
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Aug 2011 - May 2012
Subjects Taught: Foundations of Computer Systems(B.Tech, IP University) Subjects Taught: Foundations of Computer Systems(B.Tech, IP University)
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Delhi Institute Of Technology & Management
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Education Administration Programs
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1 - 100 Employee
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Lecturer
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Aug 2009 - Aug 2011
Subjects Taught: Fundamentals of Computers and C Language, Database Management System, Automata Theory and Computation, Statistical Models of Computer Science, Discrete Structures, Data Structures, Advanced Database Systems Subjects Taught: Fundamentals of Computers and C Language, Database Management System, Automata Theory and Computation, Statistical Models of Computer Science, Discrete Structures, Data Structures, Advanced Database Systems
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Education
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2011 - 2014
Netaji Subhas Institute of Technology
Master of Technology (M.Tech.), Information Systems -
2005 - 2009
N.C. College of Engineering
Bachelor of Technology (B.Tech.), Computer Science
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