Experience

Accelerance

• United States
• Information Technology & Services
• 1 - 100 Employee

• Chief Customer Success Officer

  • Jan 2020 - Present

  Charlotte, North Carolina Area Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better… Show more Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better engagement management. Trust our proven approach to reduce outsourcing risk and costs, ultimately delivering desired business outcomes in a fraction of the time. As the Senior Managing Director I am responsible for Accelerance's global sales, marketing and customer care. Personally I bring a strong commitment to delighting customers by making sure that we deliver on our promises to help customers make nearshore and offshore outsourcing deliver results. We have an experienced team of outsourcing professionals backed by a partner and delivery team that makes Accelerance a stand out in outsourcing advisory. Show less



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Vice President Sales

  • Feb 2018 - Dec 2019

  Sydney, Australia I led the Public Sector (Federal and State Government) sales team in a growth role. Our focus was on strategic consulting, digital transformation and ERPs including SAP and Microsoft Dynamics D365 in federal and state governments. In addition to my public sector responsibilities I was responsible for a portfolio of new offering initiatives for the Tech Mahindra business focusing on Robotic Process Automation (Automation Anywhere); Data Collaboration (IXUP); and the commercialisation of a… Show more I led the Public Sector (Federal and State Government) sales team in a growth role. Our focus was on strategic consulting, digital transformation and ERPs including SAP and Microsoft Dynamics D365 in federal and state governments. In addition to my public sector responsibilities I was responsible for a portfolio of new offering initiatives for the Tech Mahindra business focusing on Robotic Process Automation (Automation Anywhere); Data Collaboration (IXUP); and the commercialisation of a microservices platform for a Tech Mahindra client. Show less



Operation Able Inclusion

• Co-Founder Operation Able Inclusion

  • Apr 2016 - Feb 2018

  United States The mission of Operation Able Inclusion is to help people with disabilities, veterans, and caregivers find secure and stable employment that is impactful on their lives and the lives of their loved ones. People with disabilities, veterans, and caregivers are among the most marginalized job seekers in the US. We address this issue through creating work from home opportunities with companies committed to diversity and inclusion, and through making minor accommodations to include as many… Show more The mission of Operation Able Inclusion is to help people with disabilities, veterans, and caregivers find secure and stable employment that is impactful on their lives and the lives of their loved ones. People with disabilities, veterans, and caregivers are among the most marginalized job seekers in the US. We address this issue through creating work from home opportunities with companies committed to diversity and inclusion, and through making minor accommodations to include as many workers as possible. Our vision at Operation Able Inclusion is to put 1,000 people with disabilities, veterans, and caregivers to work every year by creating sustainable employment opportunities through the delivery of turn key outsourced solutions. We work with companies to deliver an outcome based on proven outsourced delivery models. Show less



uuuga.com

• Executive Vice President Sales USA & Canada

  • Apr 2016 - Jan 2018

  USA Developed US business for uuuga.com over two years in start-up phase from MVP to building a marketplace in Seattle WA for trading IT resources. uuuga is an online marketplace for IT resources and I developed and executed the strategy to acquire IT sellers (over 300 in year 1) and buyers of resources. Key clients included Populus Group, Comcast, The Harford and Microsoft.



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Client Partner State Government NSW, VIC, SA

  • Jan 2013 - Mar 2016

  I worked for the Computer Sciences Corporation (CSC), a global leader in IT managed services and systems integration. CSC has been in Australia since 1970 and is over 3,000 people strong with a presence in all state capitals. Globally CSC has over 50 years of experience, 90,000 staff, and served more than 2,500 clients in 70 countries.

• Head of NSW Government

  • Jan 2010 - Jan 2013

  I was responsible for the management of all NSW Government accounts, including developing new business. I was actively involved in identifying emerging trends and developing strategy around shared services reform and change of government. I concentrated on bringing CSC solutions and capability to the government market.



Graeme V Jones & Associates

• Staffing and Recruiting
• 1 - 100 Employee

• Director Consulting Services

  • May 2007 - Jan 2010

  I managed the GVJ business in NSW, ACT and QLD. GVJ was focussed on delivering ERP solutions to SAP and PeopleSoft customers and has been an SAP partner since 1993, and a PeopleSoft partner (now Oracle partner) since 1995. AT GVJ I worked with clients to deliver solutions in the SAP Real Estate and property management space. In addition we developed the design of a high volume transactional engine for capital markets and tolling requirements that will be delivered as a service.



Harms Consulting Pty Ltd

• SAP Services Manager

  • Jun 2006 - Apr 2007

  Worked as the business development manager for SAP Services. Prime focus was on growing the footprint in SAP Real Estate and working with SAP on Real Estate sales opportunities.



Logica

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Managing Consultant

  • May 2004 - Jun 2006

  I managed the SAP Practice for LogicaCMG in NSW and ACT and was involved in projct management and bid management activites throughout Australia and Malaysia.



Proteus Solutions

• Senior Manager Client Engagement

  • May 2001 - May 2004



Embrace Pte Ltd

• Senior Manager Client Engagement

  • Jan 2001 - May 2001

  Singapore based role for HR payroll outsourcing startup - owned by Sinapore Technologies.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • 1999 - 2001

  Sydney, Australia Worked on a number of SAP implementations and consulting assignments for NSW Police, NDC and Telstra in Sydney and Melbourne.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant

  • Jan 1997 - Mar 1999