Experience

Lovering Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Luxury Sales Specilist

  • Oct 2019 - Present

  - Sales Consultant for Volvo pre-owned and used vehicles. - Developed repeat business by establishing lasting relationships with customers, while being directly involved in meeting and exceeding expectations, and quickly correcting any issues with sales and delivery. - Helped customers find the right product to suit their needs, and ensured satisfaction. - Executed a variety of administrative responsibilities to help smooth the transition between browsing, negotiating and purchasing. - Demonstrated customer service skills to resolve any conflicts within the sales process, and provided follow up to ensure customer satisfaction. Show less



AutoFair Honda

• Manchester, New Hamnpshire

• Sales And Leasing Consultant

  • May 2019 - Oct 2019

  - Sales Consultant for Honda pre-owned and used vehicles. - Developed repeat business by establishing lasting relationships with customers, while being directly involved in meeting and exceeding expectations, and quickly correcting any issues with sales and delivery. - Helped customers find the right product to suit their needs, and ensured satisfaction. - Executed a variety of administrative responsibilities to help smooth the transition between browsing, negotiating and purchasing. - Demonstrated customer service skills to resolve any conflicts within the sales process, and provided follow up to ensure customer satisfaction. Show less



Merrimack Valley Assistance Program

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Social Worker

  • Jan 2018 - May 2019

  - Works in collaboration with the New Hampshire Care Program to identify client at intake that are in need of medical treatment. - Collaborate and consult with clinical staff to identify current clients who are in need psychological services, treatment adherence counseling, client advocacy, etc. - Works with agencies in the State of New Hampshire Service system to engage individuals infected with HIV, increasing the number of clients enrolled in NH Care Program. -identify referrals made to other providers/services in connection with action steps. Work with client to develop an individual service plan in SMART goal format. - Complete the comprehensive assessment to determine the client's strength, resources, needs and problems. - Create reports for NH Care Program, E2 Boston, and other State related reports. Show less



University of Maine

• United States
• Higher Education
• 700 & Above Employee

• Student Activities & Events Graduate Assistant

  • Aug 2015 - Oct 2016

  - Advise student programming group, CAB, and work to ensure their goal of creating a vibrant and engaged student programming organization. - Collaborate with students and staff to develop and implement signature events( ie. Fall Welcome Weekend, Late Night Programs, Halloweens, Family & Friends Weekend, Stress Free Finals, Winter Carnival, Spring Fling, Maine Day, etc.) - Coordinate student lead team to represent the University of Maine at NACA regional conferences. - Represent the department on planning committees specific to campus wide and/ or student programs that may not be directly initiated by the department. - Update the department website specific to department and campus events. - Ensure that advertising and social media are appropriate and reaching and recruiting a large number of students to department events. - Regularly assess student needs and interests and work to adjust programs appropriately. - Familiarizes self with UMaine rules, regulations, policies, services, and contact Information. Show less



Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Resident Advisor

  • Jun 2015 - Aug 2015

  Building relationships with the residents in the community Developing residents through programming efforts put on by the Resident Advisors Holding residents accountable for their behavior Educating residents on the policies and procedures of the Harvard Pre-College Summer Program Role modeling positive attitudes and behaviors Helping to facilitate an environment that allows students to meet their academic goals Providing opportunities for residents to look at college options from different perspective Check-in and check-out of residents Documenting policy violations of the Harvard Pre-College Summer Program Duty responsibility: holding office hours at least two times/week, and conducting night rounds in the hall. Other duties as assigned by Residence Director Show less



Becker College Campus Activities & Student Leadership Development Department

• Student Office Assistant

  • Sep 2013 - May 2015

  Help the Administrative Assistant in answering the phones and greeting visitors to our office.Assist staff and students by providing accurate information regarding Housing and Residence Life and by using sound judgment to make appropriate referrals.Use a computer to type letters, develop forms and develop publications.Perform varied clerical duties such as filing, copying, running errands, answering the telephone and assisting students.Prepare signs, posters, and mailings and assist with other tasks and projects as assigned.Be familiar with all aspects of office operations.Be familiar with the programs, services, policies and procedures of Housing and Residence Life.Complete all tasks assigned in an accurate, prompt and thorough manner. Show less

• Blue Crew II Member (Upper Level Leader Series)

  • Nov 2013 - Apr 2014

  Participated in immersion community service experience in West Virginia( built community garden, raised garden beds, reconstructed recreational center).Engaged in 7 weeks of training, learning about obesity, poverty, health issues, and drugs in West Virginia.Participated in fund raising to fund service trip to West Virginia & Washington D.C



Becker College First Year Experience Office

• Becker College

• First Year Course Assistant Steering Committee Member

  • Mar 2014 - Apr 2015

  Participate in the planning and execution of the FYCA training. Develop strong communication links with mentee groups. Meet with mentee on a bi-monthly schedule. Meet with the FYE Coordinator bi-monthly or as needed. Serve as a role model and resource for FYCAs and all first year students. Participate in the planning and execution of the FYCA training. Develop strong communication links with mentee groups. Meet with mentee on a bi-monthly schedule. Meet with the FYE Coordinator bi-monthly or as needed. Serve as a role model and resource for FYCAs and all first year students.



Becker College

• United States
• Higher Education
• 100 - 200 Employee

• Presidential Ambassador

  • Mar 2013 - Apr 2015

  participate in campus and community functions and events and often serve as guides for VIPs and special guests of Becker College.Communicate with prospective students and families.Attend and assist with college events as requested.Represent the College with the highest standards on and off campus at all times.Support and enhance the College Core Values and understanding of its unique diversity.Create an atmosphere that is conducive to the development of each President’s Ambassador’s personal and professional life beyond Becker College experiences. Show less

• Head Tour Guide/Student Ambassador

  • Oct 2011 - Apr 2014

  Facilitate tours to educate students of Becker CollegeAssisted Admissions staff through filling paper and answering phonesAssist with mailings of letters and info to prospects.Prepare file folders for applications.Retrieve files to update records as well as replace files on an as-needed basis.Deliver correspondence and/or retrieve information from various departments on campus as needed.Fill-in at front desk - if necessary, to greet guests and assist with visits.



Becker College Campus Activities & Student Leadership Development Depatment

• Becker College

• Orientation Leader Chairperson

  • Aug 2012 - Apr 2015

  Mentor and leading the orientation leaders in partnership with the office of Campus Activities & Student Leadership Development. Focus on leading and overseeing the orientation team. Planning and coordinating elements of the New Student Orientation program (Students & Parents). Assist with coordinating various sections of the OL training experience. Mentor and leading the orientation leaders in partnership with the office of Campus Activities & Student Leadership Development. Focus on leading and overseeing the orientation team. Planning and coordinating elements of the New Student Orientation program (Students & Parents). Assist with coordinating various sections of the OL training experience.



Office Of First Year Experience

• Becker College

• First Year Course Assistant

  • Aug 2013 - Dec 2013

  Attend assigned FYE course. Engage with students inside & outside the classroom. Meet with students to create academic and personal goal. Maintain social networking site for course. Assist FYE instructor in handling papers, initiating class discussions, leading smaller groups discussions within the class, and more. Serve as a role model and resource for first year students. Attend assigned FYE course. Engage with students inside & outside the classroom. Meet with students to create academic and personal goal. Maintain social networking site for course. Assist FYE instructor in handling papers, initiating class discussions, leading smaller groups discussions within the class, and more. Serve as a role model and resource for first year students.



Becker College Resident Department

• Becker College

• Resident Assistant

  • Aug 2012 - Sep 2013

  Oversee Security and well being of hall with 20 residents. Assess individual students' academic, social and health needs; refer as needed to college resources such as counseling office, tutoring services, and more. Observe behaviors of residents; intervene and notify college staff when a student shows sigh of distress; mediate between residents and confidentially teach conflict resolution when needed. Administer disciplinary action and complete documentation for students in violation of college policies. Show less



Becker College Campus Activities & Student Leadership Development Department

• Becker College

• Orientation Leader

  • Jun 2013 - Jun 2013

  Present programs to large audiences of new students. Facilitate small group discussions. Assist in preparing logistical support of the orientation program. Conduct campus tours. Assist in special programs and accept support duties as needed. Live in College Residence Hall from June 9- July. Present programs to large audiences of new students. Facilitate small group discussions. Assist in preparing logistical support of the orientation program. Conduct campus tours. Assist in special programs and accept support duties as needed. Live in College Residence Hall from June 9- July.



Becker College Campus Activities & Student Leadership Development Department

• Becker College

• BLUE Crew I Member (Emerging Leader Series)

  • Nov 2012 - Apr 2013

  Members proudly share a sense of why the team exist and are invested in accomplishing its mission and goals. Identify particular strengths of an individual as a leader and how to be a more effective leader using Strength Quest survey. Understand the Becker College core values and how they pertain to student leadership at Becker College and beyond. Learn how to make connections with peers and administrators for networking and future opportunities. Members proudly share a sense of why the team exist and are invested in accomplishing its mission and goals. Identify particular strengths of an individual as a leader and how to be a more effective leader using Strength Quest survey. Understand the Becker College core values and how they pertain to student leadership at Becker College and beyond. Learn how to make connections with peers and administrators for networking and future opportunities.



American National Kiosk Management

• South Shore Plaza Mall

• Retail Sales Associate

  • Jun 2011 - Aug 2011

  Arranges, organizes, and displays merchandise. Processes sales transactions, returns, and ensures that all related documentation is accurate and complete. Performs administrative functions including managing inventory, ensuring store security. Keeps the Store Manager well informed of activities and significant problems. Provides product information including price, location, and use of merchandise to customers. Arranges, organizes, and displays merchandise. Processes sales transactions, returns, and ensures that all related documentation is accurate and complete. Performs administrative functions including managing inventory, ensuring store security. Keeps the Store Manager well informed of activities and significant problems. Provides product information including price, location, and use of merchandise to customers.