Rich McMullen
Partner - Security Solutions at Fleming Communications Incorporated- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Ron Gagnon
As a Sales manager, I worked with Rich for a number of years with Honeywell and ADT. He was one of the best sales reps in the company and always met or surpassed his targets. Beside his sales skills he was one of the best people to work with. He always came forward to help others and he was loved by all of his customers. It is not surprising that he is doing well in his new positions in the alarm industry and I am sure that he will continue to succeed. This certainty is based on his work ethic and his obsession with customer satisfaction.
Ron Gagnon
As a Sales manager, I worked with Rich for a number of years with Honeywell and ADT. He was one of the best sales reps in the company and always met or surpassed his targets. Beside his sales skills he was one of the best people to work with. He always came forward to help others and he was loved by all of his customers. It is not surprising that he is doing well in his new positions in the alarm industry and I am sure that he will continue to succeed. This certainty is based on his work ethic and his obsession with customer satisfaction.
Ron Gagnon
As a Sales manager, I worked with Rich for a number of years with Honeywell and ADT. He was one of the best sales reps in the company and always met or surpassed his targets. Beside his sales skills he was one of the best people to work with. He always came forward to help others and he was loved by all of his customers. It is not surprising that he is doing well in his new positions in the alarm industry and I am sure that he will continue to succeed. This certainty is based on his work ethic and his obsession with customer satisfaction.
Ron Gagnon
As a Sales manager, I worked with Rich for a number of years with Honeywell and ADT. He was one of the best sales reps in the company and always met or surpassed his targets. Beside his sales skills he was one of the best people to work with. He always came forward to help others and he was loved by all of his customers. It is not surprising that he is doing well in his new positions in the alarm industry and I am sure that he will continue to succeed. This certainty is based on his work ethic and his obsession with customer satisfaction.
Credentials
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Top Secret Security Clearance
Public Services and Procurement Canada | Services publics et Approvisionnement CanadaOct, 2019- Nov, 2024 -
CPTED - Crime Prevention Through Environmental Design
Security Through Safe Design Inc.
Experience
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FCi (Fleming Communications Inc.)
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Canada
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Telecommunications
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1 - 100 Employee
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Partner - Security Solutions
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Jul 2007 - Present
Responsible for the development and delivery of our security solutions line of business. This includes sales, product management and leadership of continual growth for our company. Year over year growth of our security solutions has included recruitment, management and leadership of our team while being focused on delivering exceptional customer service experiences for our clients. Responsible for the development and delivery of our security solutions line of business. This includes sales, product management and leadership of continual growth for our company. Year over year growth of our security solutions has included recruitment, management and leadership of our team while being focused on delivering exceptional customer service experiences for our clients.
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ADT
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United States
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Consumer Services
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700 & Above Employee
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Senior Sales Representative
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2000 - 2007
Managed Commercial Accounts; including government, private sector, National Accounts and integrated systems. Recruited, trained and mentored commercial sales team members while achieving seven year ADT Centurion Club performance recognition. Managed Commercial Accounts; including government, private sector, National Accounts and integrated systems. Recruited, trained and mentored commercial sales team members while achieving seven year ADT Centurion Club performance recognition.
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Honeywell
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Senior Sales Representative - Protection Services Division
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1986 - 2000
Began working in our Monitoring Station as Operator, promoted to Dispatcher responsible for leading a team in a 24/7 environment. Worked on a variety of programs and initiatives, including automation software development and deployment on a national basis. Developed and implemented policies and procedures during a national role out. As Customer Service Administrator; worked with our clients, sales team and other stakeholders to help deliver exceptional customer experience. Progressed to a Commercial Sales role in 1996 with successive achievement in sales results and service awards. Provided leadership, training and supervision for new sales hires.
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Education
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University of Ottawa
Community
