Experience

Grand Hotel Portovenere

• Italy
• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Feb 2023 - Present



Augustus Hotel Resort

• Italy
• Hospitality
• 1 - 100 Employee

• Maitre d’hotel

  • May 2022 - Oct 2022

  - C/o Hermitage hotel and resort - Breakfast, lunch and dinner service management - Leading a team of 10 people - C/o Hermitage hotel and resort - Breakfast, lunch and dinner service management - Leading a team of 10 people



Hotel Litta Palace

• Italy
• Hospitality
• 1 - 100 Employee

• • Nov 2021 - May 2022

  Breakfast, lunch and dinner serviceBreakfast buffet and coffee Bar service (cocktails, aperitifs and coffee breaks)Private events in a unique locationPlacing orders to suppliers

• • Jun 2021 - Nov 2021



Sheraton Milan Malpensa Airport Hotel & Conference Center

• Italy
• Hospitality
• 100 - 200 Employee

• Front Desk Agent

  • May 2019 - May 2020

  400+ rooms Check-in and Check-out operations Bookings Phone calls and emails Rooms packages upselling Team cooperation Guest relations Office bureaucracy 400+ rooms Check-in and Check-out operations Bookings Phone calls and emails Rooms packages upselling Team cooperation Guest relations Office bureaucracy



Peralba Autohotel Europeo ****

• Cornaredo, Lombardia, Italia

• Receptionist front desk

  • Mar 2017 - May 2019

  Hotel and Motel procedures Sys-hotel software Most business and fair guests Hotel and Motel procedures Sys-hotel software Most business and fair guests



EOLO S.p.A.

• Italy
• Technology, Information and Internet
• 700 & Above Employee

• Customer Care

  • Sep 2016 - Jan 2017

  Assistenza cliente / customer care Assistenza cliente / customer care



EXPO 2015 S.p.A.

• Italy
• Civic and Social Organizations
• 1 - 100 Employee

• Cameriere - welcome

  • Jun 2015 - Jul 2015

  Servizio al tavolo e pulizia serale dopo la giornata di lavoro, barista e, saltuariamente, cassiere. Servizio al tavolo e pulizia serale dopo la giornata di lavoro, barista e, saltuariamente, cassiere.