Experience

Vogt Valves srl

• Italy
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• IT Specialist

  • Jun 2020 - Present

  ▪ Management of network infrastructure (servers, firewall, routers, switches, APs, PBX, PC desktops and laptops, IP phones)• Responsible to provide 1st and 2nd line IT support to end users▪ Troubleshoot of hardware and software issues on network devices, PCs and laptops.▪ Planning and coordination of IT projects



BEL Valves

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• IT Specialist

  • Oct 2017 - Jun 2020

  ▪ Management of: network infrastructure (routers, switches, APs, PBX, PC desktops and laptops, IP phones), office electrical system and MV transformer cabin, burglar alarm and fire alarm system, CCTV, video intercom system, air conditioning system, Time & Attendance and doors controlaccess, fixed and mobile contracts.• Responsible to provide 1st and 2nd line IT support to end users▪ Troubleshoot of hardware and software issues on network devices, PCs and laptops.▪ Cooperation… ▪ Management of: network infrastructure (routers, switches, APs, PBX, PC desktops and laptops, IP phones), office electrical system and MV transformer cabin, burglar alarm and fire alarm system, CCTV, video intercom system, air conditioning system, Time & Attendance and doors controlaccess, fixed and mobile contracts.• Responsible to provide 1st and 2nd line IT support to end users▪ Troubleshoot of hardware and software issues on network devices, PCs and laptops.▪ Cooperation with headquarter (British Engines, UK) for server and firewall management▪ Planning, coordination and supervision of new installations or repair/maintenance onexisting systems performed by subcontractors Show more Show less



McNicholas (Virgin Media)

• Residential Installation Technician

  • Feb 2016 - Sep 2017

  • Installation broadband and configuring internet access to all customer’s devices• Installation and configuring of TV on demand• Installation phone socket at customer’s property, activation phone line at distribution point• Repairing any fault on Virgin Media equipments or phone line



GI.GA. Punto Elettrico

• Store Manager

  • Mar 2012 - Jun 2014

  ▪ Customer advice and assistance▪ Cash register, goods, orders and warehouse management



Microtech

• 1 - 100 Employee

• IT Support Technician

  • Sep 2007 - Nov 2011

  • Responsible to provide 1st line IT support to end users• Diagnosing and resolving hardware, software, users and network issues• Install software application, hardware peripherals and devices, local and network printers • Remote administration and management of customer premises equipment• Using remote control software tools to provide fault resolution and diagnosis• Organising repair and replacement for faulty equipment