Experience

Market Operator Services Limited (MOSL)

• United Kingdom
• Utilities
• 1 - 100 Employee

• Head of IT Operations & Cyber

  • Sep 2019 - Present

  Managing the running of all IT operations of necessary systems, applications and infrastructure of the organisation and the water market (CMOS and Bilaterals). Responsible for ensuring the smooth operation of MOSL’s IT estate for both internal employees and external members. Managing a high performing team and partners. Managing third party relationships, contract negotiation, performance against SLAs and KPIs. Delivering and maintaining IT solutions that support and improve the… Show more Managing the running of all IT operations of necessary systems, applications and infrastructure of the organisation and the water market (CMOS and Bilaterals). Responsible for ensuring the smooth operation of MOSL’s IT estate for both internal employees and external members. Managing a high performing team and partners. Managing third party relationships, contract negotiation, performance against SLAs and KPIs. Delivering and maintaining IT solutions that support and improve the business and market operations. Driving and monitoring the continued service improvement of IT services as well as collaborating to have a culture of openness, inclusion, trust and empowerment. Shaping the technology and security roadmap and, strategy plan. Successful delivery of technology projects, e.g., re-host of a large system to a cloud-based architecture (Microsoft Azure). Managing budget, evaluating technologies in use for cost-effectiveness, looking for opportunities in technology for innovation and to reduce costs. Investigation of IT solutions to MOSL challenges and delivery of analysis of options, costs, roadmaps that meet the growing needs of the organisation. Responsible for the Cyber security of the systems. Ensure MOSL’s IT systems compliance with market code obligations. Show less Managing the running of all IT operations of necessary systems, applications and infrastructure of the organisation and the water market (CMOS and Bilaterals). Responsible for ensuring the smooth operation of MOSL’s IT estate for both internal employees and external members. Managing a high performing team and partners. Managing third party relationships, contract negotiation, performance against SLAs and KPIs. Delivering and maintaining IT solutions that support and improve the… Show more Managing the running of all IT operations of necessary systems, applications and infrastructure of the organisation and the water market (CMOS and Bilaterals). Responsible for ensuring the smooth operation of MOSL’s IT estate for both internal employees and external members. Managing a high performing team and partners. Managing third party relationships, contract negotiation, performance against SLAs and KPIs. Delivering and maintaining IT solutions that support and improve the business and market operations. Driving and monitoring the continued service improvement of IT services as well as collaborating to have a culture of openness, inclusion, trust and empowerment. Shaping the technology and security roadmap and, strategy plan. Successful delivery of technology projects, e.g., re-host of a large system to a cloud-based architecture (Microsoft Azure). Managing budget, evaluating technologies in use for cost-effectiveness, looking for opportunities in technology for innovation and to reduce costs. Investigation of IT solutions to MOSL challenges and delivery of analysis of options, costs, roadmaps that meet the growing needs of the organisation. Responsible for the Cyber security of the systems. Ensure MOSL’s IT systems compliance with market code obligations. Show less



Hitachi Consulting

• United Kingdom

• Senior Manager - Water SME

  • Jun 2017 - Dec 2018

  Responsible for Hitachi’s digital water solutions to address the core business issues faced by the utilities and industries in EMEA. Reporting to the Vice-president of Solutions, aligning and enhancing Hitachi’s water solutions to bring benefits not only for utilities but for the society as well. Supporting Hitachi’s global water strategy working with colleagues from several geographies, e.g., Japan, US, India, Portugal, and Spain. Producing solution overviews, articles, engaging with water… Show more Responsible for Hitachi’s digital water solutions to address the core business issues faced by the utilities and industries in EMEA. Reporting to the Vice-president of Solutions, aligning and enhancing Hitachi’s water solutions to bring benefits not only for utilities but for the society as well. Supporting Hitachi’s global water strategy working with colleagues from several geographies, e.g., Japan, US, India, Portugal, and Spain. Producing solution overviews, articles, engaging with water companies, providing consultancy, presenting at conferences and providing support to the sales directors. Show less Responsible for Hitachi’s digital water solutions to address the core business issues faced by the utilities and industries in EMEA. Reporting to the Vice-president of Solutions, aligning and enhancing Hitachi’s water solutions to bring benefits not only for utilities but for the society as well. Supporting Hitachi’s global water strategy working with colleagues from several geographies, e.g., Japan, US, India, Portugal, and Spain. Producing solution overviews, articles, engaging with water… Show more Responsible for Hitachi’s digital water solutions to address the core business issues faced by the utilities and industries in EMEA. Reporting to the Vice-president of Solutions, aligning and enhancing Hitachi’s water solutions to bring benefits not only for utilities but for the society as well. Supporting Hitachi’s global water strategy working with colleagues from several geographies, e.g., Japan, US, India, Portugal, and Spain. Producing solution overviews, articles, engaging with water companies, providing consultancy, presenting at conferences and providing support to the sales directors. Show less



CGI

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Water Sector SME

  • Nov 2014 - May 2017

  Working in the Energy, Utilities & Telco business unit - Smart Asset Practice as a Water Sector SME. Supporting the design and implementation of the CGI’s solution for the English Water Market through gathering requirements, designing functional requirements, training for Retailers and Wholesalers, defect analysis, change management, working on bid work, developing analytical solutions for water asset remote monitoring, CGI’s water sector smart metering lead, keeping an eye on market needs… Show more Working in the Energy, Utilities & Telco business unit - Smart Asset Practice as a Water Sector SME. Supporting the design and implementation of the CGI’s solution for the English Water Market through gathering requirements, designing functional requirements, training for Retailers and Wholesalers, defect analysis, change management, working on bid work, developing analytical solutions for water asset remote monitoring, CGI’s water sector smart metering lead, keeping an eye on market needs, providing consultancy, developing business cases, propositions and opportunities. Show less Working in the Energy, Utilities & Telco business unit - Smart Asset Practice as a Water Sector SME. Supporting the design and implementation of the CGI’s solution for the English Water Market through gathering requirements, designing functional requirements, training for Retailers and Wholesalers, defect analysis, change management, working on bid work, developing analytical solutions for water asset remote monitoring, CGI’s water sector smart metering lead, keeping an eye on market needs… Show more Working in the Energy, Utilities & Telco business unit - Smart Asset Practice as a Water Sector SME. Supporting the design and implementation of the CGI’s solution for the English Water Market through gathering requirements, designing functional requirements, training for Retailers and Wholesalers, defect analysis, change management, working on bid work, developing analytical solutions for water asset remote monitoring, CGI’s water sector smart metering lead, keeping an eye on market needs, providing consultancy, developing business cases, propositions and opportunities. Show less



Thames Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Innovation Metering Projects Manager

  • Dec 2008 - Oct 2014

  Managing a team and projects in metering for Innovation, covering two main areas of the Metering Strategy Programme: Smart Metering and Meter under-registration. Programme management of metering research. Leading, developing and championing project activities in the area of smart metering, meter under-registration and metering strategy. AMI subject matter expert. Contract negotiation. Procurement. Developing business cases. Liaison with internal and external clients, suppliers, research… Show more Managing a team and projects in metering for Innovation, covering two main areas of the Metering Strategy Programme: Smart Metering and Meter under-registration. Programme management of metering research. Leading, developing and championing project activities in the area of smart metering, meter under-registration and metering strategy. AMI subject matter expert. Contract negotiation. Procurement. Developing business cases. Liaison with internal and external clients, suppliers, research centres, contractors and universities. Key areas of responsibility included stakeholder engagement, aligning planning projects with business needs, planning and managing budgets, people and performance management, key deliverables, milestone completions, presentations, full project life cycle. Worked with stakeholders and asset management to identify metering strategies for tackling water leakage, environmental change and innovative solutions for metering. Indirect partnerships with OFWAT, CCwater, Environmental Agency and DEFRA. Identification of AMI benefits for operational efficiencies leading to a truly smart water network as well as improvements to customer services. Key projects: - Smart metering: Planning, analysis, design, evaluation and management of large scale Advanced Meter Infrastructure (AMI) trials using two technologies, including a first in the UK (£1.6 million 3 years project) using long range radio AMI. Main objectives to obtain a near real-time detailed water balance with identification of customer side leakage, network leakage and investment targeting for mains replacement. Understanding the impact of different technologies on benefits expected. Development of a Meter Data Management System (MDMS). - Supporting the procurement of a fixed network solution for Thames Water’s region-wide AMI roll-out. - SmartH2O EU Project (€3.6 million 3 years project): an ICT platform to leverage on social computing for the efficient management of water consumption.

• Principal Research Scientist / Senior Research Scientist

  • Jan 2007 - Dec 2008

  Trunk Mains Condition Assessment: Developed models to provide more accurate assessments for trunk mains condition and probability of failure using statistical models (data and steering). Key relationships included Universities - Surrey, Cranfield, Imperial College and external contractors. Lead research on Pressure Management and Pressure Transients to avoid bursts. Results indicated that in tested areas water hammering occurred due to faulty pressure reducing valves (PRVs) and incorrect… Show more Trunk Mains Condition Assessment: Developed models to provide more accurate assessments for trunk mains condition and probability of failure using statistical models (data and steering). Key relationships included Universities - Surrey, Cranfield, Imperial College and external contractors. Lead research on Pressure Management and Pressure Transients to avoid bursts. Results indicated that in tested areas water hammering occurred due to faulty pressure reducing valves (PRVs) and incorrect operational procedures in closing/opening valves.

• Research Scientist

  • Oct 2005 - Jan 2007

  Research in Trunk Mains Condition Assessment. Investigation and identification of causes for trunk main bursts with on-site visits. Project on influencing temperatures of water travelling through trunk mains to reduce pipe burst in Winter season.



Alliance One

• United States
• Farming
• 700 & Above Employee

• Systems Analyst

  • Nov 1990 - Feb 1999

  Working on the development of IT systems, conceiving ideas, design and development for several areas of the business. Responsibilities also included stakeholder engagement, problem solving and presenting a proposal to the client including cost benefit analysis. Working on the development of IT systems, conceiving ideas, design and development for several areas of the business. Responsibilities also included stakeholder engagement, problem solving and presenting a proposal to the client including cost benefit analysis.