Experience

Agora Solutions

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Opera PMS Consultant

  • Apr 2022 - Present

  Opera PMS (Versions 5.5, 5.6 and Opera Cloud) - Training: SSD, OPI, User and configuration - Configuration - Implementation Opera PMS (Versions 5.5, 5.6 and Opera Cloud) - Training: SSD, OPI, User and configuration - Configuration - Implementation



Staverton Park Hotel & Golf Club

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Of House Manager

  • Nov 2021 - Apr 2022



De Vere

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Reception Manager

  • Sep 2019 - Nov 2021

• Guest Relations Manager

  • Jun 2018 - Sep 2019

  - Manage online reviews and analyze feedback- Report and implement possible improvements - Active participation in Health & Safety Compliance- Greet & Meet VIP Guests- Assist the Housekeeping Manager- Assist Reception and Nights Managers acting as their Assistant- Rota planning (10 Staff Member)- During this time acted as Housekeeping Supervisor

• Nights Supervisor

  • Feb 2017 - Jun 2018

  - Act as Duty Manager- Process Check-In and Check-Out- Process Reservations- Process Quotes and Invoices- Room Planning (247 Rooms)- Night Auditor

• Night Auditor

  • Dec 2016 - Feb 2017



PC Clinic

• Lisbon

• Assistant Store Manager

  • Jan 2008 - Jun 2014

  - Process invoices and payments - Negotiate with suppliers - Stock Management - Process diagnostic and repairs - Improve Store targets and achievements - Ensure standards are shown all the time - Handle complaints - Implemented hardware recycling generating extra income - Process invoices and payments - Negotiate with suppliers - Stock Management - Process diagnostic and repairs - Improve Store targets and achievements - Ensure standards are shown all the time - Handle complaints - Implemented hardware recycling generating extra income