Experience

Renovate America

• United States
• Financial Services
• 1 - 100 Employee

• Program Services Representitive

  • Aug 2016 - Present

  Work alongside contractors and home owners, who may request assistance on account information and status of underwriting applications. Make follow-up calls and respond to emails in a prompt and professional manner. Regularly handle highly-sensitive non-public personal information when processing applications, and following mandatory security processes. Use template-based and customized emails to communicate professionally and accurately other departments within the company. Identify issues which may require divergence from standard practices and work with team leads to implement solutions. Quickly learn new programs, policies, and procedures as they relate to my day-to-day tasks. Work effectively with fellow team members and offer assistance when possible Show less



Mwr Child Development Center

• United States
• Facilities Services
• 1 - 100 Employee

• Program Assistant

  • May 2014 - Aug 2016

  Creating and implementing a weekly lesson plan for a group of twenty four children as a secondary teacher. Planning daily activities for children, documenting children’s personal growth, quarterly parent teacher conferences, ensuring child safety, teaching children positive life skills, various arts and crafts, science projects, promote a positive and healthy development, cleaning duties, uphold company policies and procedures, ensure parents are an active player in their child’s learning, and attend various employee trainings. Show less



MWR Child & Youth Programs

• Lemoore, CA

• Program Assistant

  • Sep 2010 - May 2014

  Planning activities for children and their families, ensuring child safety, Glee Club adviser, assisting children with school needs (ex. Homework), teaching children positive life skills for the betterment of their life and their environment, various arts and crafts, science projects, facilitate USDA snacks, promote a positive and healthy development, cleaning duties, uphold company policies and procedures, ensure parents are an active player in their child’s learning, and attend various employee trainings, responsible for opening and closing of the facility. Show less



Nap's Southern Grill

• Lemoore, CA

• Server Host

  • Nov 2009 - Aug 2010

  Customer service, stocked, cleaned, waited tables, multi-tasking, cash handling, skilled in connecting and responding to guests to ensure that the quality of the guest experience was superior. Customer service, stocked, cleaned, waited tables, multi-tasking, cash handling, skilled in connecting and responding to guests to ensure that the quality of the guest experience was superior.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2009 - Feb 2010

  Customer service, welcoming customers, stocked, cleaned, cash handling, supervised floor, preformed inventory, problem solving, multi-tasked, responded to customer’s needs and demands to turn a regular customer into a loyal regular customer. Customer service, welcoming customers, stocked, cleaned, cash handling, supervised floor, preformed inventory, problem solving, multi-tasked, responded to customer’s needs and demands to turn a regular customer into a loyal regular customer.