Commercial Manager

• Nov 2022 - Present

Operations Manager

• Jun 2022 - Nov 2022

Country Sales Manager

• Oct 2020 - Jun 2022

• Design a business plan based on strategic clients and services of the company, coaching the sales team, marketing plan and regional clients. • Productivity indicators of the sales team, monitoring visits and closing of quotes according to established goals. • Market Share Analysis in strategic segments, Business Intelligence, Negotiation of air and sea freight with suppliers and for strategic segments. • Design a business plan based on strategic clients and services of the company, coaching the sales team, marketing plan and regional clients. • Productivity indicators of the sales team, monitoring visits and closing of quotes according to established goals. • Market Share Analysis in strategic segments, Business Intelligence, Negotiation of air and sea freight with suppliers and for strategic segments.

Commercial Manager

• Jan 2020 - Sep 2020

• Responsible for the commercial activity in Panamá, Costa Rica, Nicaragua, El Salvador, Honduras, Guatemala, Caribbean Islands, Venezuela, Ecuador and Bolivia • Define the sales and pricing strategies, business planning and develop new Logistic Service Providers. • Responsible for the commercial activity in Panamá, Costa Rica, Nicaragua, El Salvador, Honduras, Guatemala, Caribbean Islands, Venezuela, Ecuador and Bolivia • Define the sales and pricing strategies, business planning and develop new Logistic Service Providers.

Operations Manager

• Aug 2017 - Sep 2019

• International Freight transportation Air and Ocean. • Develop customers obtaining more services than offered. • Air and Ocean consolidation from Miami maintaining more than 42% of cost effectiveness. • Responsible for the distribution inland from port, airport or warehouse to customers including 5 own trucks and drivers. • Responsible for the AMA division. (American Maritime Agency) inbound and outbound for shipspares in transit for the Panama Canal. • Responsible for all the KPI including productivity, vendor service, GP, and others. • Action plans for the deviations founded. Show less

Transportation Manager

• Oct 2016 - Jun 2017

• International Road Freight transportation in Central America. • Local Distribution Transportation. • Responsible for the P&L of IRF product. • Review and Selection of actual and new transportation providers. • Responsible for ensuring the operation and reach the established budget. • Review of costs/sales to improve Gross Profit. • From a loss of $35K to a 19% profit monthly. • Responsible for KPI indicators of measurement. • Action plans for the deviations founded. • Very focused on process. • Sales Support and involved in all BID, RFQ and DHL Tender. Show less

Supply Chain Manager

• Sep 2010 - Sep 2016

• Supply Chain Management for Procter & Gamble products. • Responsible for all imports (Air and Ocean) from different manufacturing plants. • Receipt of P&G products at the distribution center (Mit Logistics Park). • Responsible for all exports to South America and Mexico in accordance with processes and times established by Procter & Gamble. • Statistical reports and presentations for P&G.• P&G I Trade Payments and Capability College.• Recruitment and supervision with the client. • Measurements of productivity, decision making and problem solving. Show less

Operation Manager Colon Free Zone Station

• Nov 2009 - Sep 2010

• Responsible for the Colon Station. • Import and export DGF cargo (Air, Ocean and Ground) • Cargo in transit to Central and South America. • Responsible for KPI indicators of measurement. • Responsible for the warehouse (in and out of the cargo) deliveries and receipt of cargo. recruitment and supervision of more than 25 people. • Decision making and problem solving. • Responsible for ensuring the operation and reach the established budget. • Sales Support and involved in all BID, RFQ and DHL Tenders. Show less

Operations Manager

• Feb 2005 - Oct 2009

• Responsible for the 3 stations Tocumen, Zona Libre de Colon and Panama City. • Responsible for the statistical reports of the company at the operational level. • Recruitment and supervision of more than 15 people. • Improvements, operating procedures and measurements and productivity indicators. • Decision making and problem solving. • Responsible for the Budget at the Operational Level. • Best Station Indicators 2008 • Responsible for the 3 stations Tocumen, Zona Libre de Colon and Panama City. • Responsible for the statistical reports of the company at the operational level. • Recruitment and supervision of more than 15 people. • Improvements, operating procedures and measurements and productivity indicators. • Decision making and problem solving. • Responsible for the Budget at the Operational Level. • Best Station Indicators 2008

Regional Operations Manager Ericsson

• Nov 2004 - Feb 2005

Operations Manager From November 2004 to February 2005 • Ericsson Regional Operations Manager • Responsible for the operation of all Ericsson projects in 29 countries from Central, South America and the Caribbean. • Responsible for the operation and deliveries on site. Project Manager From May 2004 to November 2004• Project Manager of the project Ericsson ELC Claims in Panama (Ericsson Logistic Center) • More than $165,000.00 in Ericsson products which are distributed to the Caribbean, Central and South America. • Reporting directly to Panalpina Logistics in Stockholm. • Responsible for training, implementation and monitoring of the programme CTS level PANALPINA Panama, Colon, Costa Rica, El Salvador, and Rep. Dominican. • Participate in the study, development and implementation of the CTS program used at PANALPINA to the worldwide movement of their cargo. Show less

Operations Manager

• Jan 1997 - Nov 2004

Customer Service From 2001 to May 2004 • Customer Service Supervisor Air and Ocean all import from NORAM • Responsible for coordination of all shipments from USA and Area Super User program CTS level PANALPINA Panama, Colon, Costa Rica, El Salvador, and Rep. Dominican. Sales Delegate From 1997 to 2000 • Commercial Delegate Colon free zone all import and export. • Responsible for the territories of Venezuela, Peru, Chile, Costa Rica and Dominican Republic. • Responsible for maintaining a portfolio of clients and find new freight PANALPINA service users. Show less