Experience

BRIGHT HEALTHCARE SERVICES LTD
• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee
• Utilization Mngt, Representative

  • Sep 2021 - Present

In Active Search of a Employment
• Analyst, Back Office, and Customer Service Representative Experience

  • Apr 2021 - Present


Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Travel and Expenses Analyst

  • Aug 2020 - Apr 2021

  As a Global Expense and Travel Operations Specialist, I manage North American Expenses -APAC(Asia-Pacific) -EMEA.(Europe, Middle East and Africa). As part of our goal as a team we want to improve the service experience not only in terms of speed but also in effectiveness for employees around the world, with ERPs such as CONCUR and lately with AI -APPZEN with which we ensure that daily objectives are achieved.

• Social Media Coordinator

  • Jul 2018 - Sep 2020

  As a social media content moderator, my job was to monitor and rate each social media post and decide whether or not it requires a response. In this function, you can rotate through each channel to check for new uploads, focusing on the content submitted by each user, or group and classifying that content according to various quality standards.



HP

• Azerbaijan
• Online Media

• TS AMS Customer Operations

  • Feb 2012 - Apr 2021

• Hewlett Packard Part Store Representative

  • Jun 2007 - Oct 2012

  For more than 4 years I was responsible for the entry and status of online orders through the online page of Hewlett Packard Replacement Parts most of my responsibilities was to identify part numbers mainly for the purpose of repairing H.P. products Information on existing warranties, prices and availability



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Contract Analyst

  • Jun 2016 - Oct 2017

  Responsible for analyzing and evaluating contracts and warranty services for companies associated with Hewlett Packard Enterprise in the server area.• Consolidate databases of services received.• Maintain the basis of the Contracts and documents that guarantee the companies and their respective Service through tools such as SAP and Salesforce.com.• Coordinate with engineers onsite visits and what types of services they request

• Web Invoicing Representative

  • Jun 2016 - Dec 2016

  Responsible for processing payments through web portals for all Federal and Commercial Companies in the United States and Canada such as IBM, Intel, Microsoft, Verizon, Comcast, FedEx.

• Contract Renewal Specialist

  • Jul 2014 - Jun 2015

  Assist clients directly by phone and email with renewals of contracts and services for US and Canada through SAP- Salesforce.com and Services 360 for current and expired companies and customers. Assist clients directly by phone and email with renewals of contracts and services for US and Canada through SAP- Salesforce.com and Services 360 for current and expired companies and customers.