Ricardo Garcia

Court Services Supervisor II at New Jersey Courts
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Administration of Justice
    • 300 - 400 Employee
    • Court Services Supervisor II
      • Oct 2021 - Present

      Recommend improvements in operating procedures, programs, standards, work processes and/or administrative practices; prepare technical and statistical reviews/evaluation reports.• Supervise, coordinate work activities, instruct, coach, mentor and evaluate Senior Probation Officers, Probation Officers, and Clerical Staff.• Provide constructive feedback to staff and promote and aid their professional development.• Communicate with VACPO, Human Resources and Equal Opportunity Officer on matters related to staff performance and development. • Participate in local and statewide working groups to recommend improvements to policy and procedure to the Adult Supervision Manual.• Conduct monthly case reviews, case conferences, observe staff to ensure they are utilizing evidence-based practice tools/skills.• Compile statistical reports from the AOC Web Reporting and Page Center and disseminate to staff.• Ensure Domestic Violence and Pre-Trial Interventions contact standards are met monthly.

    • Court Services Supervisor II
      • Aug 2018 - Oct 2021

      • Assigned, monitored, evaluated, reviewed, and directed the work activities of resources of a team of professional, and/or support staff and mediated staff conflicts or proceeded with disciplinary action.• Conducted annual and mid-year work performance evaluations.• Reviewed and correct work of staff and checking written reports for accuracy and completeness.• Provided extensive customer service to a broad range of diverse and multilingual court users.• Communicated with municipal, county and state law enforcement departments and participated in statewide, local, and inter-division committee partnership meetings.• Created and conducted trainings for new vicinage Judges and Law Clerks on Juvenile Delinquency policy and procedures.• Consulted with judges, and other agency leaders to address areas of concern.• Implemented and utilized ZOOM, TEAMS, and Conference Now to complete court proceedings and communicate with staff.• Completed statistical reports by reviewing and analyzing data from Aging Reports and reviewed and interpreted data to help guide policy, procedure, and best practice.• Conducted field visits to Juvenile Conference Committee sites to evaluate, cultivate and enhance working relationships with panel volunteers.

    • Probation Officer
      • Sep 2015 - Aug 2018

      • Exercise supervision over defendants• Enforce court orders and Conditions of Probation• Conduct regular field visits to school and offenders’ homes• Monitor drug testing and complete referrals as needed• Draft reports for the court and maintaining accurate records. Collaborate with judges, attorneys, local and state police departments and public defenders on cases. Present client updates to the court during Post Sentence Reviews and Violation of Probation proceedings. .Train new staff and interns. Conduct criminal records checks using New Jersey Court and Department of Corrections systems.

    • United States
    • Public Policy Offices
    • 1 - 100 Employee
    • Senior Case Manager
      • Sep 2014 - Aug 2015

      • Provide intake assessments and social service recommendations.• Conduct outreach to families and significant others to gather collateral information for acceptance into the program.• Provide case management services for court-mandated clients including service planning, referrals to community-based services, follow up and ongoing assistance including promoting engagement in aftercare services.• Communicate with treatment providers to ensure appropriate client treatment services, discuss client progress and resolve compliance issues as needed.• Complete necessary documentation in computer database.• Monitor and report on compliance to Judges, and provide detailed case information when needed.• Conduct the follow up for every referral, as well as conduct re-assessments if treatment needs change, track outcomes.• Collaborate with Case Managers in other specialties to ensure the needs of every client are met.• Customarily and regularly exercises discretionary powers.• Perform all other relevant duties as determined by Supervision.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Case Planner
      • Sep 2011 - Aug 2014

    • MSW and Law Intern
      • Aug 2010 - May 2011

      • Attended court hearings and arraignments• Assessed client needs and compose bio-psychosocial assessments• Collaborated with lawyers in an interdisciplinary setting to better serve clients• Conducted case management work and create treatment plans • Prepared documentation for case hearings and trials • Provided client support at case hearings and trails • Drafted correspondences, memorandums and reports to present to court • Participated in team and agency development activities• Engaged in client advocacy with prosecutors and social service agencies• Referred clients to services in their community • Engaged in client counseling to encourage pro-social behaviors • Conducted field visits to investigate and gather facts such as photos of arrest locations, interview witnesses, and other collateral individuals • Conducted pre-arraignment interviews with defendants• Monitored cases to ensure compliance with court orders• Advocated for clients to receive public benefits• Supervised and mentored adults and juveniles involved in the legal system • Prepared progress notes after each contact, outreach attempt and follow up communication in a timely fashion• Provided court-involved individuals with the resources they need to achieve positive and lasting change • Reported on progress and compliance of mandated clients to court partners (judge, defense, prosecutors)

    • Adult Probation Intern
      • Aug 2009 - May 2010

      • Managed a caseload of 63 clients • Maintained personal contact with offenders through office and community visits and by telephone• Investigated employment, sources of income, life style and associates to assess risk and compliance• Collected urine samples for substance abuse analysis and through assessment andcounseling, implemented the necessary treatment or violation proceedings against defendants/offenders. • Referred offenders to appropriate outside agencies regarding needs, such as medical and drug treatment, employment, housing, and educational/vocational training.• Attained and analyzed court documents to write re-arrest warrants • Verified offender information in state and federal computerized programs• Analyzed case history for treatment assessment • Communicated with offenders treatment providers • Conducted interstate compacts for offender transfer• Utilized motivational interviewing with offenders• Conducted offender case intake, violation and case termination• Conducted preliminary interviews and other investigations as required• Collaborated with District Attorneys and law enforcement officers• Engaged with offenders to help them create treatment plans • Conducted visits to offender treatment facilities to guarantee compliance • Detected and investigates violations and implements appropriate alternatives and sanctions.• Initiated contacts with, replies to and seeks information from organizations and persons such as the Parole, Department of Corrections, and attorneys, concerning offenders' behavior and conditions of supervision

    • Coach
      • 2005 - 2006

Education

  • Fordham University
    Master's degree, Social Work
    2010 - 2011
  • Southern Connecticut State University
    Bachelors, Social Work and Psychology
    2007 - 2010
  • Mercer County Community College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2005 - 2007

Community

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