Ricardo Furlan

Lean Manufacturing and Quality Manager at Quicke_Brasil
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR

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Experience

    • Brazil
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Lean Manufacturing and Quality Manager
      • Sep 2017 - Present

      Guaranésia, Minas Gerais, Brazil • Developed the roadmap of Lean culture transformation: 95% of employees trained (500 employees). • Accelerated of Lean Principles and best practices: from 68% to 90% FPY (Fist Pass Yield). • Boosted Lean training and development to operations team: >250 Lean projects completed (Ops team). • Exceeded delivery of Kaizen projects: 380 Kaizens events conducted (efficiency and quality). • Led cost reduction projects: 30 cost reduction projects implemented Ops Expenses (285K… Show more • Developed the roadmap of Lean culture transformation: 95% of employees trained (500 employees). • Accelerated of Lean Principles and best practices: from 68% to 90% FPY (Fist Pass Yield). • Boosted Lean training and development to operations team: >250 Lean projects completed (Ops team). • Exceeded delivery of Kaizen projects: 380 Kaizens events conducted (efficiency and quality). • Led cost reduction projects: 30 cost reduction projects implemented Ops Expenses (285K US$). • Contributed of regional strategic plan for Quality/ Lean (Hoshin Kanri): 6 of 8 strategic goals achieved. • Delivered team development: 53 of 57 have received training sessions of quality core tools. • Decreased Quality department budget variability: delivered 95% of Quality budget forecasts accuracy. • Contributed of Quality operation system maintenance: 90% procedures are up-to-date. • Delivered external and internal audit process management: 11- Customers + ISO audits approved. • Implemented Quality system modernization (Industry 4.0): Big Data + Business Intelligence implemented • Led Non-Quality Cost management: COPQ reduction from 1.3% to 0.4% of total revenue. • Increased customer satisfaction management: PPM reduction from 30k to 8k. • Added incoming Quality control: Reduction from 5% of 7% production lines stop (supplier quality issues). • Accelerated supplier Quality development: 10 of 11 Supplier PPM commodities achieved below the goal. • Contributed of new products development: 217 of 223 PPAP approved on time. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • South America 6 Sigma Manager STA - Master Black Belt
      • Oct 2015 - Sep 2017

      São Paulo • Led a team of 6Sigma Black Belts in the implementation of a Lean Six Sigma program across the South America region, increased 20% cost avoidance in purchasing (direct parts). • Developed and delivered a 6Sigma training program for new employees, resulting in a 75% increase in the number of employees certified as 6Sigma Green Belts and Black Belts. • Contributed developing and maintain in South America an active project portfolio deck, 100% of Six Sigma projects aligned with… Show more • Led a team of 6Sigma Black Belts in the implementation of a Lean Six Sigma program across the South America region, increased 20% cost avoidance in purchasing (direct parts). • Developed and delivered a 6Sigma training program for new employees, resulting in a 75% increase in the number of employees certified as 6Sigma Green Belts and Black Belts. • Contributed developing and maintain in South America an active project portfolio deck, 100% of Six Sigma projects aligned with Global Quality in the USA. • Coached and mentored 73 6Sigma Black Belts and Green Belts in the development and execution of 6Sigma projects, resulting in the successful completion of over 100 projects. • Developed and implemented a new 6Sigma reporting system across the South America region, resulting in improved communication of 6Sigma results. • Led successfully a team of 6Sigma Black Belts in the improvement of a customer service process that resulted in a 10% increase in customer satisfaction (3 MIS month in service). • Contributed providing timely and robust resolution to high leverage, complex supplier process quality concerns, resulting in 8 new programs (cars and trucks) 98% of supplier issues 8D report closed.

    • Senior Supplier Technical Assistance Engineer - Black Belt
      • Sep 2010 - Oct 2015

      Sao Bernardo do Campo - Sao Paulo - Brazil • Delivered monthly figures meeting review (critical suppliers) with Top Management level, resulting in a 10% improvement in supplier performance on key metrics. • Boosted Lean Manufacturing & Six Sigma projects on critical supplier's plant, resulting in a 20% reduction in waste and a 15% increase in productivity and achieving 98% of on time delivery. • Led emergency problem resolution on-site with suppliers, resulting in a 95% PCAs (permanent corrective action) implemented on… Show more • Delivered monthly figures meeting review (critical suppliers) with Top Management level, resulting in a 10% improvement in supplier performance on key metrics. • Boosted Lean Manufacturing & Six Sigma projects on critical supplier's plant, resulting in a 20% reduction in waste and a 15% increase in productivity and achieving 98% of on time delivery. • Led emergency problem resolution on-site with suppliers, resulting in a 95% PCAs (permanent corrective action) implemented on time. • Contributed to key suppliers on the KPIs metrics PPM, delivery rates certification and coaching 5S program, resulting in a 30% improvement in supplier quality and a 10% improvement in on-time delivery. • Assessed suppliers installed production capacity vs Ford demand release, resulting in a 95% match between supplier capacity and Ford demand. • Led a corporate manufacturing site assessment audit, resulting in a 90% score on the audit to key suppliers. • Contributed with the Team Value Management of cost reduction project, resulting in a $10 million cost savings.

    • Brazil
    • Software Development
    • 700 & Above Employee
    • New Programs Management Leader & Master Quality Engineer
      • Dec 2007 - Sep 2010

      Sorocaba - Sao Paulo - Brazil • Led new project team performance and drive different scenarios establishing priorities with launch team, resulting in the completion of all project milestones on time and within budget. • Added and established clear priorities with the launch team, ensuring that all efforts were focused on achieving the project's goals of Safety, Quality, Costs and Delivery. • Contributed of new projects timing deals and deadline with internal customers and sub suppliers, ensuring that all… Show more • Led new project team performance and drive different scenarios establishing priorities with launch team, resulting in the completion of all project milestones on time and within budget. • Added and established clear priorities with the launch team, ensuring that all efforts were focused on achieving the project's goals of Safety, Quality, Costs and Delivery. • Contributed of new projects timing deals and deadline with internal customers and sub suppliers, ensuring that all project deliverables were understood and met on time. • Developed and implemented a project tracking system that provided real-time visibility into project progress and proactively identified and resolved potential risks that could have impacted project timelines. • Led deal technical specification and agreements with customers ensuring that all technical specifications were aligned with Safety, Quality, Cost, and Delivery (SQCD) goals, conducted regular reviews of technical specifications to ensure that they remained current and accurate. • Served as the focal point in Brazil for the design and process validation test plan with ZF (Bosch) in Germany, coordinated the development and execution of the test plan, ensuring that all test requirements were met, provided regular updates to the project team on the status of the test plan. • Identified and implemented cost reduction initiatives, resulting in significant savings, resulting in a projects contribution margin improvement. • Led Design Reviews, PFMEAs, Flow Diagrams, and Control Plans, ensuring that all potential risks were identified and mitigated, ensuring that all audit findings were addressed in a timely manner. • Accelerated and supported online statistical process control (SPC) studies, ensuring that all data was collected and analysed accurately, and used this data to identify and improve process performance. • Provided training to project team members on the use of SPC tools and techniques. Show less

    • Japan
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Quality Planner
      • Nov 2004 - Nov 2007

      Hortolandia - Sao Paulo - Brazil • WCM Quality Control Pillar and lead quality heat map • Coordinate quality manufacturing process control and support continuous improvement projects • Manage control plan development, capability studies Pp Ppk; Cp Cpk and develop quality technical procedures • Drive internal audit plan ISO/TS and ISO14001 and develop training plan to operators and Quality auditors • Develop SPC, MSA study and PDCA

Education

  • University of Chicago
    Artificial Intelligence & Data Science for Leaders
    2021 - 2021
  • Fundação Getulio Vargas
    Master of Business Administration (MBA), Business Administration and Management
    2016 - 2018
  • Six Sigma Academy - Detroit USA
    Master Black Belt
    2016 - 2016
  • Harvard Business School
    Extension course online, Business
    2014 - 2014
  • Ford & Six Sigma Academy
    Black Belt
    2012 - 2012
  • Universidade Estadual de Campinas
    Post Graduated degree, Quality System Management
    2007 - 2008
  • Universidade Estadual de Campinas
    Extension course, Project Management PMBOK
    2007 - 2007
  • Centro Universitário Salesiano de São Paulo
    Graduation, Automation & Control Engineering
    2003 - 2007
  • University of Chicago
    Professional Education, Artificial Intelligence
    2021 - 2021

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