Ricardo Dela Paz
IT System Specialist at International Benefits Administrators- Claim this Profile
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Experience
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International Benefits Administrators
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United States
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Insurance
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1 - 100 Employee
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IT System Specialist
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Aug 2012 - Present
• Manage the organization hardware and software such as servers, workstations and equipment for the managements and customer service operation services. • Responsible for data mapping and system loading of the healthcare providers and vendors data information to the organization existing legacy and new system. • Provides daily, weekly and monthly system data reports and technical support. • Manage the organization hardware and software such as servers, workstations and equipment for the managements and customer service operation services. • Responsible for data mapping and system loading of the healthcare providers and vendors data information to the organization existing legacy and new system. • Provides daily, weekly and monthly system data reports and technical support.
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Workmen's Circle Multicare Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Director, Management Information Systems
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Jul 2006 - Aug 2012
• Ensure the security and integrity of data, data systems, and data networks across the entire organization. Includes designing and implementing disaster recovery processes and business continuity procedures for re-establishing servers, databases, and operating systems in the event of a disruption, both minor and catastrophic. • Work closely with decision makers in 11 facility departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. • Manage 109 workstation computers & 9 Servers in a 500 bed nursing home facility. • Support and maintain in-house computer systems, desktops, and peripherals, technology equipment and IT assets. Includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. • Plan, coordinate, direct, and design all operational activities of the IT department. • Provide direction and support for IT solutions that enhance mission-critical business operations. • Evaluate, process and approve all purchasing in IT department such as hardware, software and outside services. Projects Proposed & Implemented / Achievements: • Increased the performance of clinical charting applications by designing and implementing a effective network structure. • Installed dedicated Terminal server & thin client computer for the Social Services department which provide them conveniences to log on in any floors. • Setup back to back firewall hardware for zero downtime internet services. • Updated the legacy dial–up remote access to broadband which resolved the usage of unstable telephone lines. • Implemented remote access using VPN configuration for operation mobility. • Designed and implemented Blackberry and IOS solutions for Microsoft Exchange Server. • Conversion of legacy servers to virtualization servers. • Installation of WIFI using SonicWall SonicPoints. Show less
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Smarte Carte
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United States
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Consumer Services
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100 - 200 Employee
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Assistant Terminal Manager/ Finance Audit Manager/ Network Systems Support Specialist
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Mar 2002 - Mar 2008
• Manage Finance department consisting of 3 personnel with approximate revenue of close to a million dollars a month during busy season. • Collecting & auditing machine money. Provides terminal fund change for the 8 JFK terminals. • Liaised with bank officers in exchanging & depositing collections. • Coordinate with the field supervisors, airport managers & port authority with regards to the company operation for the entire JFK airport. • Clear / troubleshoot Smarte Carte machines. • Maintain Virgin Airlines computer networking system / Mac & Smarte Carte Computers, PC’s, LAN/WAN • Developed Finance computer application tool program used to audit collection operation\processes which cuts half a day of collection encoding time & prevent repetitive errors in reconciling end of the day or months initial & final collection. • Created a systematic process in collection, adding coins & exchanging foreign currency which maximizes the collection time, coin management & terminal coverage. Show less
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Data Entry/ Network Systems Support Specialist
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Nov 2001 - Mar 2002
• Data filing/ encoding. • Local Area Networking Administrator (Win NT/ Win 98). • Data filing/ encoding. • Local Area Networking Administrator (Win NT/ Win 98).
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Electronics Maintenance Engineer/ Airways Navigation Systems Specialist
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Jan 1995 - Sep 2001
• Supervise newly batch academy graduate, consisting of 2 or more personnel to maintain government air traffic data communication & telecommunication facility. • Performs corrective and preventive maintenance on Wire & Wireless communication equipment such as Microwave / UHF / VHF / HF Radio Transceiver, DEC computers (UNIX) for Radar Data & Flight Data Processing, TXM 4400 for Voice Communication Console System and computers (OS/2) for Remote Control Monitor Systems, TOSBAC 7/70E (MAINFRAME) computer and OKITEX computers which are used for Automatic Teletype Message Switching. • Install and bring to prescribed operational status voice and telegraph equipment used for point-to-point air-to-ground communications. • Participate in testing and repairing Printed Circuit Boards and other modules (Component level troubleshooting). • Perform wiring modification on Main Distribution Frame and check cables for noise, cross talk and other problems (electrical & mechanical). • Part time instructor of the ATO academy, trains newly hired technicians and make recommendations on the progress of trainees and the status and reliability of equipment. Show less
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Maxon Systems, Inc.
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United States
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Software Development
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1 - 100 Employee
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Final Quality Assurance Technician
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Jan 1991 - Jul 1991
• In-charge of planning and decision-making in screening of products to meet quality standards. • Responsible for monitoring, analyzing the cause of product operation failure as to its electrical, mechanical and material aspects, and provide counter measures at the same time. • Troubleshoot equipment, fixtures and others related to product inspection. • In-charge of planning and decision-making in screening of products to meet quality standards. • Responsible for monitoring, analyzing the cause of product operation failure as to its electrical, mechanical and material aspects, and provide counter measures at the same time. • Troubleshoot equipment, fixtures and others related to product inspection.
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Education
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Walden University
Master's Degree, Management Information Systems -
University of the East
Bachelor's Degree, Electronics and Communications Engineering