Experience

Baltimore Innovations Ltd

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2022 - Present

  • Setting sales targets and specific performance metrics, aligned with business strategies.• Managing key accounts globally.• Supervise and support account managers and business and business development executives to ensure client satisfaction.

• Account Manager

  • May 2020 - Present

  • Identifying new business and opportunities, attracting new clients and boosting sales numbers as a result.• Building strong business relationships with clients by understanding and meeting clients’ needs.• Creating and defining additional organic and cross-sell sales strategies, increasing company revenue.



Divine Musiq/ AV Divine

• Slough, England, United Kingdom

• Sales And Production Manager

  • Mar 2016 - Apr 2020

  • Communicated with key stakeholders regarding audio visual requirements for future corporate events. • Grew revenue by cold calling event management companies and venues whilst handling enquiries. • Exceeded sales targets by 50% every month and negotiated pricing and upselling whenever necessary. • Coached and mentored a team of assistants at corporate events, meeting all company goals as a result. • Communicated with key stakeholders regarding audio visual requirements for future corporate events. • Grew revenue by cold calling event management companies and venues whilst handling enquiries. • Exceeded sales targets by 50% every month and negotiated pricing and upselling whenever necessary. • Coached and mentored a team of assistants at corporate events, meeting all company goals as a result.



Boots Pharmacy Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Healthcare Advisor

  • Dec 2012 - May 2016

  • Accomplished excellent customer service by attending to customers in a friendly and efficient manner. • Solved customers’ enquiries, resulting in repeating business and high customer retention levels. • Organised stock levels and prescriptions and advised customers in adherence to regulations and guidelines. • Accomplished excellent customer service by attending to customers in a friendly and efficient manner. • Solved customers’ enquiries, resulting in repeating business and high customer retention levels. • Organised stock levels and prescriptions and advised customers in adherence to regulations and guidelines.



JJB Sports

• Retail
• 200 - 300 Employee

• Sales Assistant

  • Jul 2010 - Oct 2012

  • Provided high quality customer service via listening and selling to customers’ preferences. • Secured referrals and repeating customers by regularly communicating with customers. • Processed payments and returns for customers whenever required whilst acting as the first point of contact. • Handled complaints on a regular basis, securing positive outcomes for both customers and the store. • Ensured visual merchandising through attractive product display arrangements, maximising sales.