Experience

The Drayton Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Apr 2022 - Present

  *Responsible for cleanliness, orderliness and appearance of the entire Hotel *Ensure that rooms are made as per company standard *Prepare Annual Housekeeping Budget *Maintain par stock of guest supplies, cleaning supplies, linen and uniforms *Organize inventories with Accounts and General Store for linen, uniform and fixed assets *Pay particular attention while organizing pest eradication activities * Develop and implement Housekeeping systems and procedures *Prepare reports for management information *Assist Purchase department in selecting supplies for items related to Housekeeping *Plan, control and supervise Horticultural activities *Attending and resolving guest complaints *Verification of supplies consignments *Organize on-the job training and evaluate its effectiveness *Approval of the Functional Manual of the department *Recommend recruitment of new personnel Show less



The Alida Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Housekeeping Supervisor

  • Dec 2020 - Apr 2022

  *Train housekeepers on cleaning and maintenance tasks *Oversee staff on a daily basis *Check rooms and common areas, including stairways and lounge areas, for cleanliness *Schedule shifts and arrange for replacements in cases of absence *Establish and educate staff on cleanliness, tidiness and hygiene standards *Motivate team members and resolve any issues that occur on the job *Respond to customer complaints and special requests *Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves *Participate in large cleaning projects as required *Ensure compliance with safety and sanitation policies in all areas *Report to Executive Housekeeper/ Director of Rooms Show less



The Westin Hilton Head Island Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Housekeeping Supervisor

  • Sep 2018 - Dec 2020

  *Train housekeepers on cleaning and maintenance tasks *Oversee staff on a daily basis *Check rooms and common areas, including stairways and lounge areas, for cleanliness *Schedule shifts and arrange for replacements in cases of absence *Establish and educate staff on cleanliness, tidiness and hygiene standards *Motivate team members and resolve any issues that occur on the job *Respond to customer complaints and special requests *Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves *Participate in large cleaning projects as required *Ensure compliance with safety and sanitation policies in all areas Show less



Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Jun 2018 - Sep 2018

  *Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms the hotel *Assign duties, inspect work of the Housekeeping staff *Resolve guest complaintsTrain housekeepers on cleaning and maintenance tasks *Oversee staff on a daily basis *Check rooms and common areas, including stairways and lounge areas, for cleanliness *Schedule shifts and arrange for replacements in cases of absence *Establish and educate staff on cleanliness, tidiness and hygiene standards *Motivate team members and resolve any issues that occur on the job *Respond to customer complaints and special requests *Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves *Participate in large cleaning projects as required *Ensure compliance with safety and sanitation policies in all areas Show less



Staybridge Suites® Hotels

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Sep 2013 - Aug 2018

  *Train housekeepers on cleaning and maintenance tasks *Oversee staff on a daily basis *Check rooms and common areas, including stairways and lounge areas, for cleanliness *Schedule shifts and arrange for replacements in cases of absence *Establish and educate staff on cleanliness, tidiness and hygiene standards *Motivate team members and resolve any issues that occur on the job *Respond to customer complaints and special requests *Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves *Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas Show less



McDonald's

• 1 - 100 Employee

• Shift Manager

  • Jun 2007 - Nov 2017

  *Directing other employees threw there daily routines *Handing money on a daily basis *Making safe deposits *Interacting with customers to make sure they have the best experience *Directing other employees threw there daily routines *Handing money on a daily basis *Making safe deposits *Interacting with customers to make sure they have the best experience