Ricardo Chavez

System Administrator at Makios IT Services
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, Texas, United States, US

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5.0

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Sergio Zapata

Ricardo is a great person to work with. He goes the extra mile to make sure all needs are taken care of. His technical skills are nothing less than great and his professionalism is not to be questioned. I would definitely like to work with Ricardo again if the opportunity arises.

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Credentials

  • MCTS
    Microsoft
    Feb, 2012
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • Jul 2011 - Present

  • Dr. Roberto Canales MD PA
    • El Paso, Texas Area
    • System Administrator
      • Jul 2009 - Jul 2011

      Provide remote and on ­site support to doctors and medical staff. Resolved slow login times by disabling Roaming Profiles and enabling Folder Redirection for all local and branch users. Researched and gathered data on various EMR softwares and provide information to management on software and hardware specifications. Redesigned the company network in preparation for a new VoIP phone system, NetVanta 7100. Configured a VLAN environment to separate voice and data traffic, increased security and reduced cost by using their original infrastructure. Migrated email services from Network Solutions to MS Exchange 2007. Installed Microsoft Exchange 2007, configured all services and imported user email. Increased communication and productivity between departments by implementing an in house messaging system, Spark Instant Messenger. This increased response times between Medical Billers and the front desk regarding patient charges and outstanding balances. Configured an SFTP server using a linux distribution that allowed hospitals to deliver lab results in a secure and timely Show less

  • Anamarc College
    • El Paso, Texas Area
    • System Administrator
      • Aug 2005 - Jul 2009

      ­Assist in the planning and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. ­Responsible for implementing and maintaining various third party systems as well as in house software including; Trend Micro, Alexandria, Symantec Ghost, and MS Exchange 2007. ­Provide on­site and remote technical support to employees and students. ­Apply operating system updates, installation of new software, patches, and configuration changes as well as troubleshoot and upgrade system hardware for both Linux and Windows systems. ­Assisted in configuring and managing wireless networks at the main and remote campuses with dedicated segregation for high level security. ­Responsible for managing user accounts and mailboxes in Active Directory and Microsoft Exchange 2007 as well as writing simple scripts for Group Policy deployment. ­Provide remote support to faculty and students on in house distance learning platform. ­Monitor and troubleshoot LAN and WAN network connectivity and Internet bandwidth consumption; providing detailed reports and analysis for improvement. ­Configure, monitor and troubleshoot printers and multi-functional copiers. ­Conduct staff and faculty trainings as well as development of help documentation. Show less

Education

  • The University of Texas at El Paso
    BA, Computer Information System
    1999 - 2004

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