Experience

Self Employed-Real Estate

• United States
• Real Estate
• 200 - 300 Employee

• Real Estate Investor

  • Apr 2023 - Present

  Nashville, Tennessee, United States



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Manager, Marketing Compliance

  • Feb 2019 - Apr 2023

  Nashville Metropolitan Area Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure millions of consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. • Implemented and managed 5M+ digital and direct mail compliance communications to global customers at Asurion (LatAm, Canada, and US). • Developed KPI's for compliance metrics that… Show more Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure millions of consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. • Implemented and managed 5M+ digital and direct mail compliance communications to global customers at Asurion (LatAm, Canada, and US). • Developed KPI's for compliance metrics that helped bring compliance rates over 99%. • Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation. • Reduced marketing cost by streamlining marketing tools, leveraging existing digital communication avenues, monitoring budgets, and developing protocols. • Identified opportunities, through data analysis, to improve processes from end to end, customer experience, legal compliance, and operational efficiency. • Manage partnerships to implement digital marketing initiatives that improve customer experience and reduce churn. • Created program management dashboards to track, manage and identify opportunities with program expenses

• Project Manager ll

  • Jan 2015 - Feb 2019

  Nashville, Tennessee, United States Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure millions of consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. • Oversaw Asurion's LatAm PMO portfolio (project deliverables and artifacts) during successful product launches in Mexico, Colombia, Peru, Brazil, Chile and Ecuador generating $13M+… Show more Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure millions of consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. • Oversaw Asurion's LatAm PMO portfolio (project deliverables and artifacts) during successful product launches in Mexico, Colombia, Peru, Brazil, Chile and Ecuador generating $13M+ within 3 years and resulting in region contract renewal. • Implemented Regional Governance Prioritization process that allowed Asurion's expansion in Latin America to focus its resources on high return in investment change control initiatives and generating cost savings impact of $3M. • Drove improvement processes and worked with cross-functional partners to align and maintain dashboards that provided visibility to executive stakeholders. • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.



Black Box

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Coordinator

  • Dec 2012 - Jan 2015

  Nashville, Tennessee, United States Black Box establishes connections through support of voice and data networking infrastructure services. Its product offerings include modems, routers, switches, and testing equipment, as well as maintenance and technical support that provides services such as on-site design and installations. • Provided project scope support of voice and data networking infrastructure services in Nashville, TN. • Planned and executed installations and maintenance for local, national, and… Show more Black Box establishes connections through support of voice and data networking infrastructure services. Its product offerings include modems, routers, switches, and testing equipment, as well as maintenance and technical support that provides services such as on-site design and installations. • Provided project scope support of voice and data networking infrastructure services in Nashville, TN. • Planned and executed installations and maintenance for local, national, and international site projects at Black Box Network Services. • Oversaw vendors in North East Region and Latin America, selected best partners in terms of quality, cost and commitment. This effort led to a reduction in cost (36%) and increased customer satisfaction (NPS 5%). Show less



Austin Peay State University

• United States
• Higher Education
• 700 & Above Employee

• Marketing Athletics Coordinator | Ohio Valley Conference

  • Nov 2009 - Oct 2012

  Clarksville, Tennessee, United States The Austin Peay Athletics Communications’ Office facilitates communication between the athletic department and its external constituents, increase the awareness of and interest in Austin Peay Athletics, and publicizes the activities and accomplishments of the student-athletes, teams and athletic department as a whole. Drove traffic to sports events by creating and implementing promotional plans.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Aviation Communications Technician

  • Nov 2001 - May 2009

  Ft. Campbell, KY The 96th Aviation Support Battalion at Fort Campbell, Kentucky is part of the 101st Combat Aviation Brigade, 101st Airborne Division (AASLT). Intermediate Aviation Maintenance and Tactical Signal Communications to the 101st Combat Aviation Brigade in support of the 101st Airborne Division (Air Assault). Led and supervised teams successfully in support of communications maintenance (over 11,000 work orders), security, and operations during Operation Enduring Freedom (OEF) and… Show more The 96th Aviation Support Battalion at Fort Campbell, Kentucky is part of the 101st Combat Aviation Brigade, 101st Airborne Division (AASLT). Intermediate Aviation Maintenance and Tactical Signal Communications to the 101st Combat Aviation Brigade in support of the 101st Airborne Division (Air Assault). Led and supervised teams successfully in support of communications maintenance (over 11,000 work orders), security, and operations during Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). Show less