Ricardo Caballero

Analista corporativo at Santander Global Operations
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Contact Information
us****@****om
(386) 825-5501
Location
Cuernavaca, Morelos, Mexico, MX
Languages
  • Inglés Full professional proficiency
  • Italiano Native or bilingual proficiency
  • Alemán Elementary proficiency

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Bio

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Credentials

  • Agilidad estratégica
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Critical Thinking for More Effective Communication
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Facilitation Skills for Managers and Leaders
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Fundamentos del servicio de atención al cliente
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Introduction to Microsoft 365 for IT Pros
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Kubernetes: Native Tools (2018)
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Learning Microsoft 365 (Office 365)
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Liderazgo creativo
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Servicio de atención al cliente: Creación de valor para el consumidor
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Software Testing Tips Weekly
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Strategic Planning Foundations
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Strategic Planning: Case Studies
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • UX Deep Dive: Usability Testing
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Agile Product Owner Role: Techniques
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Agile Software Development: Scrum for Developers (2018)
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Aprende a liderarte: autocontrol y autogestión para el éxito laboral y personal
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Artificial Intelligence for Project Managers
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Customer Experience Fundamentals
    Santander Digital Services
    Aug, 2023
    - Oct, 2024
  • Customer Experience: Journey Mapping
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Customer Service: Creating Customer Value
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Employee Experience
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • How to Fix Bad Agile
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Leadership Foundations: Leadership Styles and Models
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Ram Charan on Coaching High Potentials
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Scrum: The Basics
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Serving Customers Using Social Media
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • The Foundational Principle Separating Good Leaders from Bad Ones
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • VMware vSphere 7 Professional: 09 Troubleshooting, Backup, and Recovery
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Writing Email
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Delegating Tasks
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Mindful Eating
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Personal Finance Tips and Tricks
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Cómo contactar con la gente (y que te responda)
    LinkedIn
    May, 2023
    - Oct, 2024
  • Fundamentos de redacción de textos para negocios
    LinkedIn
    May, 2023
    - Oct, 2024
  • Reuniones eficaces
    LinkedIn
    May, 2023
    - Oct, 2024
  • Build Essential Skills to Manage Remote and Hybrid Teams
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Building Connection and Engagement in Virtual Teams
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Cert Prep: Scrum Master
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Coaching Virtually
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Communicating Across Cultures Virtually
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Comunicación con confianza
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Cómo desarrollar la inteligencia emocional
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Data analyst: Técnicas y herramientas de informes esencial
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • El arte de presentar en público: Presencial, online e híbrido
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Excel para principiantes: Análisis de datos (365/2019)
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Excel: Analytics Tips
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Excel: Análisis, gestión y validación de datos (Office 365/Microsoft 365)
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Fundamentos de la comunicación
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Fundamentos de la resolución de conflictos
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Gestión de proyectos: Resolución de problemas
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Habilidades de trabajo fundamentales
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Hybrid Team Building with Purpose
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • La escucha activa
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Making Hybrid Teams Work
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • OKRs to Drive Alignment, Autonomy, and Accountability in a Hybrid Workplace
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Onboarding in the Hybrid/Remote Workplace
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Plantilla: Plan de negocio con Word
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Virtual Performance Reviews and Feedback
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Virtual and Hybrid Meeting Essentials
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • EF English level Certification
    EF International Language Centers
    Feb, 2023
    - Oct, 2024
  • Disputes Intake
    Chime
    Oct, 2021
    - Oct, 2024
  • Developing Resourcefulness
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Enviromental sustantibility
    Sri Govindrao Wanjari College of Engineering and Technology, Godhani
    Jul, 2020
    - Oct, 2024
  • pedagogy
    Al Asyariha Mandar University
    Jul, 2020
    - Oct, 2024
  • Digital Content Developer
    AISSMS College of Engineering
    Jun, 2020
    - Oct, 2024
  • Outcome based education
    AISSMS College of Engineering
    Jun, 2020
    - Oct, 2024
  • Outcome based education
    INFORMATICS
    Jun, 2020
    - Oct, 2024
  • Project based teaching
    Garden City University
    May, 2020
    - Oct, 2024
  • English level B2
    Cambridge Assessment International Education
    Jun, 2017
    - Oct, 2024

Experience

  • Santander Global Operations
    • Spain
    • Financial Services
    • 200 - 300 Employee
    • Analista corporativo
      • 2023 - Present

      Responsable de detectar cualquier discrepancia en la información corriente de los clientes y/o socios a los que préstamos servicio en angloamérica. Responsable de detectar cualquier discrepancia en la información corriente de los clientes y/o socios a los que préstamos servicio en angloamérica.

  • TTEC
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Bilingual Customer Service Representative
      • Nov 2022 - Present

  • Chime
    • United States
    • Financial Services
    • 700 & Above Employee
    • Dispute intake especialist
      • Oct 2021 - Present

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Work at home agent trainer.
      • 2021 - Present

      Educate agents on how to achieve great metrics on quality assurance and customer satisfaction. Educate agents on how to achieve great metrics on quality assurance and customer satisfaction.

  • Colegio Montreal de Cuernavaca
    • Morelos, México
    • Maestro de idiomas
      • Aug 2019 - Present

  • Colegio Morelos De Cuernavaca
    • Mexico
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Maestro de italiano
      • Aug 2020 - Present

  • Colegio Montes de Oca
    • Mexico
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Professor Of English
      • Sep 2017 - Jul 2019

      Planear, impartir y evaluar las clases de certificación K.E.T/ P. E.T/ F.C.E. En nivel secundaria y preparatoria. Planear, impartir y evaluar las clases de certificación K.E.T/ P. E.T/ F.C.E. En nivel secundaria y preparatoria.

  • Funerales Cancún
    • Cancún, Quintana Roo, México
    • Gerente del departamento internacional
      • May 2015 - May 2017

      Coordinar los repatriamientos de restos humanos. Responsable del mercado internacional. Coordinar los repatriamientos de restos humanos. Responsable del mercado internacional.

  • Instituto de capacitación al trabajador
    • Quintana Roo, México
    • Desarrollador de proyecto
      • Apr 2008 - Apr 2014

      Impartir clases de hospitalidad e idiomad a poblaciones en situaciones de riesgo. Impartir clases de hospitalidad e idiomad a poblaciones en situaciones de riesgo.

Education

  • Universidad Nacional Autónoma de México
    Licenciatura, Administración y gestión de empresas, general
    2000 - 2005

Community

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