Md. Riazul Islam

Head of MIS & IT at Hera Sweaters Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD

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Experience

    • Bangladesh
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Head of MIS & IT
      • Jul 2019 - Present

      Bangladesh

    • Owner
      • Jan 2009 - Present

    • Bangladesh
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Manager Technical Support, MIS & Procurement
      • Mar 2016 - Jul 2019

      Bangladesh * Solve Networking Related problem full company * Install Server & solve all server problem. * Manage call center Server (Asterisks/Vicidial) * Manage Call Center * Manage Support Team * Support Team Rostering * Control Support Engr. For Bus Operator Requirement. * Select Vendor & Purchase Product. * Inventory Management * Inventory Issue to Bus Operator. * Hardware Servicing. * Track Inventory. * Internal Audit * Make MIS Report & Submitted to… Show more * Solve Networking Related problem full company * Install Server & solve all server problem. * Manage call center Server (Asterisks/Vicidial) * Manage Call Center * Manage Support Team * Support Team Rostering * Control Support Engr. For Bus Operator Requirement. * Select Vendor & Purchase Product. * Inventory Management * Inventory Issue to Bus Operator. * Hardware Servicing. * Track Inventory. * Internal Audit * Make MIS Report & Submitted to Managing Director Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Online Technical Support
      • Jun 2011 - Aug 2018

      United States - Customer Support Technical help Desk - Online Server management Help - cPanel Problem Solved remotely - Server problem solved my remotely - Troubleshoot IP Problem - Over the night I provide this service long time - BrustNet Stop its business in August 2018.

    • IT Consultant
      • Feb 2010 - Feb 2018

      Dhaka - Technical Support - Network Support - Provide Suggestions on How to build a network infrastructure for their various projects. - Develop website & updated regularly. - Provide Hardware Support

    • IT Consultant
      • Jan 2009 - Mar 2017

      Dhaka - Technical Support - Network Support - Provide Suggestions on How to build a network infrastructure for their various projects. - Develop website & updated regularly. - Provide Hardware Support - Provide Digital Security Solutions for their various projects.

    • Bangladesh
    • Armed Forces
    • 700 & Above Employee
    • Software Development Team Lead
      • Feb 2009 - Feb 2012

      Dhaka - Lead database management software Develop Team - Software QA - Install DataBase Management Server

    • Sr. Executive (Business Development)
      • Sep 2006 - Jan 2009

      Dhaka, Bangladesh - Relation Maintain with Landowner & Customer - Found new project at Market - Idea develop for flat sale - AutoCAD 2D Design - Prospectus maiking & Graphics Design

    • Troubleshooting Expert
      • Feb 2005 - Aug 2006

      Dhaka, Bangladesh Worked as a Hardware Troubleshooting Expert in that company and had few more extra responsibilities such as- system monitoring, troubleshooting, maintaining programs and hardware, restoring data, giving solutions to network problems quickly, networking and troubleshooting different client computers in different countries remotely, assisting program vendors, assisting engineers, giving backup to the local clients of the firm & solving problems of partnered firms’ computers.

    • Executive
      • Jan 2003 - Dec 2005

      Bangladesh Working as a Hardware & Software Troubleshooter, Data Recovery, Operating System Installation, Network Solutions, Architectural Design AutoCAD 2D, Graphic Design & Data Entry.

Education

  • The Institute of Cost and Management Accountants of Bangladesh
    Cost Management Accounts, Accounting and Finance
    2014 - 2020
  • ASA University Bangladesh
    Master of Business Administration - MBA, Human Resources Management and Services
    2012 - 2013
  • Birla Institute of Technology and Science, Pilani – Hyderabad
    Bachelor of Technology - BTech, Computer Technology/Computer Systems Technology
    2005 - 2009
  • Bangladesh National University
    Bachelor of Business Administration - BBA, Finance, General
    2004 - 2008
  • Dhaka College
    HSC, Science
    2002 - 2003
  • PATUAKHALI GOVT. JUBILEE HIGH SCHOOL
    SSC, Science
    2000 - 2001

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