Experience

PT. Jalan Jalan Nusantara (Mytours)

• Recreational Facilities
• 1 - 100 Employee

• Business Director

  • Jan 2020 - Present

• Branch Manager

  • Jan 2019 - Present



Blibli.com

• Indonesia
• Technology, Information and Internet
• 700 & Above Employee

• Customer Resolution Specialist

  • May 2016 - Nov 2016

  - Manage the relationship with the Merchant Partners - Negotiate the customer needs (in term of return process) to the Merchant Partners - Handle the After Sales Service - Coordinate with the Trade Partnership and Finance Department to solve the return's problem. - Give the best solution to the customer - Manage the relationship with the Merchant Partners - Negotiate the customer needs (in term of return process) to the Merchant Partners - Handle the After Sales Service - Coordinate with the Trade Partnership and Finance Department to solve the return's problem. - Give the best solution to the customer



PT Dynapack Indonesia

• Plastics Manufacturing
• 1 - 100 Employee

• HR STAFF

  • Jan 2014 - May 2016

  • January 2014 – Present, I am working at PT. Dynapack Indonesia (Formerly PT Dynaplast) – a plastic packaging company as a Human Resource Management Section Head. o Create a monthly man power planning report for 20 plants to see a comparison between man power costs with the total employee that we have. o Do a recruitment process for Assistant Manager Level and above. o Developing a new Performance Appraisal System with consist the ABCD Player for our rank to be applied in every factory that we have. o Develop the Key Performance Indicator with Skill Set system. o Manage the Compensation and Benefit in this Company (Car Ownership Program, Telephone Facility, Allowance and also Pension & Pesangon Calculation) o Person in charged in the implementation of BPJS Kesehatan. o Coordinate with the all Personalia to make sure everything is going well in the factory.