Business Development Manager

• Mar 2019 - Present

Club Competitie Commissie

• Jan 2017 - Mar 2023

Club Competitie Commissie Triathlon Vereniging de Bollenstreek Club Competitie Commissie Triathlon Vereniging de Bollenstreek

Groups & Incentives

• Mar 2010 - Feb 2019

What were my responsibilities at Sunair? I was responsible of all Ad Hoc Group requests received by B2B and B2C. Groups travelling for leisure, business or Incentives. I was dealing on a day to day bases with small groups (starting from 10 participants) up to 100+ groups. From simple Group requests, with only transportation and overnight stays, till groups with a “full program” consist of breakfast- lunch-dinner arrangements, arranging guides, entertainment, conference center, and much more. Preparing offers, making bookings/issuing tickets in Amadeus, collecting and processing payments was part of my (daily) work. I took care of initiate and maintain partnerships, sales and after sales, and in charge for development of different work processes to keep the quality and services of our department on an high standard. Show less

Travel Agent

• Mar 2005 - Feb 2010

As a travel agent I advised clients appropriate based on their wishes and needs. Frontdesk • Book transportation, accommodations, excursions and Insurance. • Collecting and processing payments of clients. • Advising clients on travel documents. • Taking care for updates and changes against the travel schedules. • Dealing with complaints. Back office • Checking confirmations from our partners. • Arranging payments for our partners. • Taking care of deadlines for issuing tickets. • Reporting and search for new sales opportunities Show less

Front Desk Receptionist

• Apr 2006 - Aug 2007

As a front desk receptionist I played a key role in the organization. Mostly, the first impression to the clients and customers. Primary responsibilities: • Greets guests warmly • Checking in and checking out guests • Coordinate mail flow in and out of office • Manage bookings for camp sites and mobile homes • Manage reservations for excursions • Dealing with request of guests during their stay • Handling payments through cash and cards As a front desk receptionist I played a key role in the organization. Mostly, the first impression to the clients and customers. Primary responsibilities: • Greets guests warmly • Checking in and checking out guests • Coordinate mail flow in and out of office • Manage bookings for camp sites and mobile homes • Manage reservations for excursions • Dealing with request of guests during their stay • Handling payments through cash and cards

(Hoofd) Cassière

• Jan 2003 - Apr 2006