Riana Lie
Store Manager at KOVEEVR- Claim this Profile
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English Full professional proficiency
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Indonesian Native or bilingual proficiency
Topline Score
Bio
Wayan Suparta
Riana was a delightful student. She was very creative and always putting effort in handling events during our university years. I had a chance to work with her as a reporter and translator for our University website as well. She is definitely a great asset!
LinkedIn User
Riana Lie is one of the best supervisor at Kovee VR Theme Park Bali. She show strong leadership to all the VR Operator and Cashier, run the operational side very professional, attentive to detail for cleanliness, serving and handling guest with care and show great attitude with full of passion for the company. we are very happy to have worked with you Riana Lie.
Wayan Suparta
Riana was a delightful student. She was very creative and always putting effort in handling events during our university years. I had a chance to work with her as a reporter and translator for our University website as well. She is definitely a great asset!
LinkedIn User
Riana Lie is one of the best supervisor at Kovee VR Theme Park Bali. She show strong leadership to all the VR Operator and Cashier, run the operational side very professional, attentive to detail for cleanliness, serving and handling guest with care and show great attitude with full of passion for the company. we are very happy to have worked with you Riana Lie.
Wayan Suparta
Riana was a delightful student. She was very creative and always putting effort in handling events during our university years. I had a chance to work with her as a reporter and translator for our University website as well. She is definitely a great asset!
LinkedIn User
Riana Lie is one of the best supervisor at Kovee VR Theme Park Bali. She show strong leadership to all the VR Operator and Cashier, run the operational side very professional, attentive to detail for cleanliness, serving and handling guest with care and show great attitude with full of passion for the company. we are very happy to have worked with you Riana Lie.
Wayan Suparta
Riana was a delightful student. She was very creative and always putting effort in handling events during our university years. I had a chance to work with her as a reporter and translator for our University website as well. She is definitely a great asset!
LinkedIn User
Riana Lie is one of the best supervisor at Kovee VR Theme Park Bali. She show strong leadership to all the VR Operator and Cashier, run the operational side very professional, attentive to detail for cleanliness, serving and handling guest with care and show great attitude with full of passion for the company. we are very happy to have worked with you Riana Lie.
Credentials
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Soft Skills (Personal Branding and Interpersonal Skills)
Digital Talent ScholarshipSep, 2021- Oct, 2024 -
Intro to Full Stack Developer
Digital Talent ScholarshipJul, 2021- Oct, 2024 -
Digital Marketing
Digital Talent ScholarshipNov, 2020- Oct, 2024
Experience
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KOVEEVR
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Store Manager
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Jul 2022 - Present
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Store Supervisor
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Oct 2019 - Jul 2022
- Led and managed an Operational Team consists of 10 operators and cashiers to their duties or delegated tasks regarding to operational store and sales.- Monitor team productivity and provide constructive feedback services as well as provide coaching, maintain timekeeping and personnel records as well as preparing and submit performance reports.- Modified customer service support system to reduce complaints by 10%- Built significant income with Marketing team to increase sales and achieve the target (sales increase by weekly and monthly promotion).- Contributed for VR content preview and operational sales feedback.- Responsible for the overall operation of the store operation including loading and inventory.
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Trans Studio Bali
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Indonesia
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Entertainment Providers
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1 - 100 Employee
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Creative Research Staff
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Mar 2019 - Oct 2019
- Responsible for the development of research on rides and entertainment from Trans Studio Theme Park Bali which includes creative concepts, script writing, costume selection, make up, lighting, music, as well as producing various types of performances, such as; musical theatre, contemporary art performances, multimedia performances, mini shows and parades. - Contributed in project concept of Walkthrough Rides of AMC; Fear the Walking Dead and Road Rage Scene (rides) with the Project Leader - Conceptualized Parade (Dream of Festival), Mini Shows (Candy Floss Magical Comedy) and composed Puppet on the Street (mini shows) script.
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BPJS Kesehatan
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Indonesia
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Insurance
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700 & Above Employee
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PTT Administrasi Perluasan Kepesertaan
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Dec 2018 - Feb 2019
- Made relevant activity reports related to the scope of work periodically (verify, validate, update, and distribute documents or data). - Built a good connection with customer by serving good customer service and helping to solve their problems (related to JKN-KIS). - Led e-DABU (Elektronik Data Badan Usaha) class for representatives of business entities (provide material related to the use of e-DABU for participation to make it more effective and efficient). - Made relevant activity reports related to the scope of work periodically (verify, validate, update, and distribute documents or data). - Built a good connection with customer by serving good customer service and helping to solve their problems (related to JKN-KIS). - Led e-DABU (Elektronik Data Badan Usaha) class for representatives of business entities (provide material related to the use of e-DABU for participation to make it more effective and efficient).
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Universitas Udayana
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Indonesia
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Higher Education
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1 - 100 Employee
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Freelance Translator
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Sep 2015 - Jan 2017
- Wrote and translated News Scripts of Udayana University Website (https://www.unud.ac.id/) - Wrote and translated News Scripts of Udayana University Website (https://www.unud.ac.id/)
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Education
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2013 - 2017
Universitas Udayana (UNUD)
Bachelor's degree, English Language and Literature/Letters
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