Rian O'Chasey Thompson
Computer Technical Specialist at ACI Learning- Claim this Profile
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Bio
Credentials
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CompTIA A+ Core 2
LeaderQuest HQDec, 2022- Oct, 2024 -
CompTIA A+ Core 1
LeaderQuest HQNov, 2022- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQOct, 2022- Oct, 2024
Experience
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ACI Learning
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United States
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Professional Training and Coaching
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400 - 500 Employee
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Computer Technical Specialist
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Oct 2022 - Present
Computer User Support Specialist– Training Internship • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts Computer User Support Specialist– Training Internship • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts
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Small Business Owner
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Apr 2021 - Present
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Barbershop Owner
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Mar 2016 - Present
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Human Resources
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May 2013 - Oct 2017
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Education
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2011 - 2014
Upper Iowa University
Bachelor's degree, Public Administration -
2015 - 2016
Alamo City Barber College
Hair Styling/Stylist and Hair Design -
2022 - 2023
ACI Learning
Certification, Information Technology -
2022 - 2023
ACI Learning
Technology, Information and Internet, Information Technology
Community
