Experience

Network Associates

• Tunisia
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO & Founder

  • Jan 2017 - Present



NETAŞ

• Türkiye
• IT Services and IT Consulting
• 700 & Above Employee

• MEA Director, International Market

  • Mar 2016 - Jan 2017

• Africa Regional Director, International Market

  • May 2015 - Mar 2016



Cisco

• United States
• Software Development
• 700 & Above Employee

• Service Providers Sales Account Manager

  • Aug 2010 - May 2015

  It's an exciting time to work at Cisco.Every day we connect people to the network and make it come to life. our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.Responsible for direct management of multiple key accounts to include-marketing of Cisco hardware/software/service offerings. Responsibilities also include customer satisfaction, and overall accountability for business growth within account base. strong knowledge for managing/establishing strategic account development and planning of a large enterprise or a Service provider account, including forecasting, quota attainment, sales presentations, and short/mid/long term opportunity management.Strong leadership skills with proven ability to coordinate with large cross-functional team deliver CXO-level business value and skills to build strong and enduring customer and partner relationships. Ability to understand and meet customer business objectives with the applicability of Cisco technology- Covered SP accounts- Positioning news Cisco Cloud Services and software orientation- Developing sell through sales model (Cloud, Managed Services)- Leading cross-functional team in mounting and presenting yearly Business Integrated Country Plan (2013 and 2014) used to prepare coming fiscal year objectives.- Speaker in several IT events

• System Engineer

  • Mar 2005 - Jul 2010

  Major achievements :- Covering Presales support for North Africa Region - Building Cisco Expansion in North Africa (ALTULI focus : Algeria, Tunisia, Libya) growing team from 2 people (1 SE + 1 AM) with very limited resource to up to 35 people and 3 established offices.- Hiring and Mentoring System engineers for Cisco to cover fast growing business in Tunisia and Libya- Identifying and hiring new partners in the region to build a strong channel landscape and support fast growing business in the Region. .- Mentoring 1st Tier partners SE’s certifications and technical development in ALTULI. Supporting Partner in TAC case Management and customer satisfaction surveys- Specialization in Service provider’s Solution- Awarded Best systems engineer for MEA in 2007- Designing MPLS Networks for Main Service providers in North Africa - Designing Mobile Wireless Carrier Ethernet Architecture- Designing and selling Private Cloud Data Center- Animating workshops for B2B and cloud Services Definition for Service providers accounts - Managing Regional Partners technical coverage and technology franchise within SP Accounts (Design Reports, Presentation, Demo, Prototypes and selection of right network products)- 1st Tier Partners Pre-sales support : work closely with selected partners for project/sales development, PoC, Demo, Solution Presentations, Tender writing, mounting technical and financial proposals



Standard Sharing Software Group

• Tunisia

• Technical Account Manager

  • Aug 1997 - Feb 2005

  2002 : SP Account Lead & Consultant - Responsible for SP Customer accounts in Tunisia - Pre-sales : projects/sales development and proposals - LABs development for Proof Of Concept customer solutions and services - Tender writing / Design consulting for basic and new technologies (MPLS, VoIP) - SP Project Engineering (Implementation and Management) 2001 : Cisco Instructor (Technical Training, Learneo, Global Knowledge France) - Participating in achieving Cisco Learning Solution Partner program requirements to move Technical Training from Cisco Learning Partner status to Cisco Learning Solutions Partner - Training Labs and remote labs development - Provided Cisco Certified courses for Customers in Tunisia, France, Algeria and Morocco. (CCNP and CCDP track courses and MPLS, BGP, QOS, VoIP, GSR12K and Wireless technologies) Cisco Certifications 2003 : Cisco IP telephony Design Specialist 2003 : Cisco Wireless Design Specialist 2003 : Cisco Wireless Support Specialist 2002 : Cisco Certified Internetwork Expert ( CCIE) 2001 : Cisco Certified Design Professional ( CCDP) 2001 : Cisco Certified Network Professional (CCNP) 2001 : Certified Cisco System Instructor ( CCSI) 2000 : Cisco Certified Design Associate ( CCDA) 1999 : Cisco Certified Network Associate (CCNA) Major achievements : - MPLS Core Backbone Tender - Project Manager for Tunisia Telecom IP Backbone to MPLS Migration - Voice and signaling Gateway Tender for Telephony Traffic offload - Project Manager for Cisco International Voice Gateway & signalling implementation - Global technical support : Tunisia Internet Backbone, BGP Peering, QOS, Routing, MPLS - IImplementation of Cisco solutions (LAN, WAN, TCP/IP, IPX, X25, Fame Relay/ATM, ISDN,…) and providing customers on-site support - Design and implementation of Network Management solutions (Cisco Works 2000, IBM Tivoli ) - Specialization on IBM/SNA Networking (Bridging, Token Ring, DLSw, APPN, TN3270, CIP…)