Ria Nicholls

Office Administrator at Hexis Training
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Location
Oulton, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Office Administrator
      • Mar 2023 - Present
    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Biodiversity Champion
      • Aug 2022 - Mar 2023

    • Catchment Team Administrator
      • Nov 2021 - Mar 2023

      I previously provided administrative support to the operational water recycling teams. This included- The booking of meeting rooms, timely communication with attendees, collation and circulation of relevant documentation, organisation of refreshments, production of action logs and/or minutes, guest invitation and communication of post meeting actions.- Providing managerial support- Maintaining training records for all team members including regularly reviewing these records for gaps or training due to expire- Maintaining PPE records for all team members- Ordering of PPE and stationary for team members- Maintenance of team distribution lists- Input of CATs timesheets as required- Ordering chemicals and fuel for sites as required- Taking deliveries and supporting visitors to your base of work as required- Booking training for team members Show less

    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Customer Advisor
      • Jul 2012 - Oct 2021

      This was a Customer Facing role providing support via telephone, letter and email for customers. I originally started off in the Contact Centre but have spent the last few years on the Case Handlers Team who excel in aiding customers with the leakage process: from arranging leak tests with other departments to applying allowances to customer accounts. This was a Customer Facing role providing support via telephone, letter and email for customers. I originally started off in the Contact Centre but have spent the last few years on the Case Handlers Team who excel in aiding customers with the leakage process: from arranging leak tests with other departments to applying allowances to customer accounts.

Education

  • CIM | The Chartered Institute of Marketing
    Marketing
    2007 - 2009

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