Rhys Jones

Assistant Restaurant Manager at The Hut
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Contact Information
Location
Freshwater, UK

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Credentials

  • Food Allergen Awareness
    The CPD Certification Service
    Nov, 2022
    - Oct, 2024
  • Level 2 HACCP Training
    The CPD Certification Service
    Nov, 2022
    - Oct, 2024
  • Level 3 Food Hygiene & Safety for Supervisors
    The CPD Certification Service
    Nov, 2022
    - Oct, 2024
  • Proficiency in Restaurant Management
    The CPD Certification Service
    Nov, 2022
    - Oct, 2024
  • Level 2 Certificate in Understanding Excellence in Customer Service For Hospitality
    NCFE
    Mar, 2021
    - Oct, 2024
  • Level 2 Certificate in Understanding Mental Health First Aid & Mental health Advocacy in the Workplace
    NCFE
    Mar, 2021
    - Oct, 2024
  • Level 2 Certificate in Equality & Diversity
    NCFE
    Feb, 2021
    - Oct, 2024
  • Level 2 Certificate in Principles of Team Leading
    NCFE
    Feb, 2021
    - Oct, 2024
  • Level 2 Food Safety & Hygiene in Catering
    Royal Society for Public Health
    Feb, 2021
    - Oct, 2024
  • Level 2 Identifying & controlling Food Allergy Risks
    Royal Society for Public Health
    Mar, 2020
    - Oct, 2024
  • Level 1 Food Hygiene in Catering
    Royal Society for Public Health
    Jul, 2019
    - Oct, 2024

Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Assistant Restaurant Manager
      • Jul 2022 - Present

      Assisting the General Manager to plan three services daily, of circa 600 covers. Supporting team members in their training and development and elevating guest experience. Responsible for liaising with recruitment team and onboarding new starters. Keen interest in improving workplace efficiencies. Responsible for maintaining health & safety in the workplace and highlighting areas of improvement.

    • Front of House Management Team - Captain
      • Apr 2021 - Jul 2022

      Supporting the Senior Management Team to manage a section of venue, assisting and managing the front of house team during service and mentoring less experienced members of staff to ensure the highest possible standards are upheld at all times.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Catering Supervisor
      • Dec 2019 - Apr 2021

      I am a Cafés Shift Leader at the Premier Hospitality Assured Royal Holloway, University of London in their Commercial Services. I Supervise the day-to-day running of 'Proud to Serve Costa' & 'We Proudly Serve Starbucks™️' coffee shops.

    • Asymptomatic Test Site Supervisor
      • Dec 2020 - Mar 2021

      This role was created in response to the Government's NHS Test & Trace initiative for Asymptomatic Mass Testing of students leaving and then returning to Royal Holloway, University of London. Responsible for the overall on-site operations at the test site, including day-to-day workforce management. Responsible for running day-to-day operations including on-site workforce management, managing site health & safety and receiving and managing stock. I was the point of escalation for any issues… Show more This role was created in response to the Government's NHS Test & Trace initiative for Asymptomatic Mass Testing of students leaving and then returning to Royal Holloway, University of London. Responsible for the overall on-site operations at the test site, including day-to-day workforce management. Responsible for running day-to-day operations including on-site workforce management, managing site health & safety and receiving and managing stock. I was the point of escalation for any issues on site, and in liaison with local public health officials. Ensured adherence to SOP and clinical guidance is maintained throughout operations. Responsible for safety and security of the site. Responsible for ensuring data privacy and GDPR compliance. Responsibility for the quality and risk management of the testing and regularly checking that the site meets the standards required.

    • Conference & Events Shift Leader
      • Sep 2019 - Jun 2020

      Conference & Events Shift Leader I was a Conference & Events Shift Leader at the Premier Hospitality Assured Royal Holloway, University of London in their Commercial Services. Delivering inspirational customer service through a range of events, including but not limited to banquets, graduations, conferences, drinks receptions, ceremonies, weddings. Event management, hospitality deliveries and staff co-ordination, team management, stock control, food hygiene compliance… Show more Conference & Events Shift Leader I was a Conference & Events Shift Leader at the Premier Hospitality Assured Royal Holloway, University of London in their Commercial Services. Delivering inspirational customer service through a range of events, including but not limited to banquets, graduations, conferences, drinks receptions, ceremonies, weddings. Event management, hospitality deliveries and staff co-ordination, team management, stock control, food hygiene compliance. Supervised the service of food & beverages within the College’s catering venues. Drinks receptions, weddings & banquets, dinners, ceremonies, bbq's & conferences. Team leader on formal occasions to co-ordinate service in a high-performance environment. Communicating with client to attain order specifications.

    • Conference & Events Assistant
      • May 2019 - Sep 2019

      Conference & Events Assistant Internal event setup, including drinks receptions, weddings & banquets, dinners, ceremonies, bbq's & conferences. Food logistics and beverages. Team leader on formal occasions to co-ordinate service.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • President
      • Aug 2019 - Jul 2020

      Committee organisation, maintenance of constitution, GDPR compliancy. Training, event co-ordination incl. food festivals which I menu planned & cooked all hot food, charity gala.

    • Secretary
      • Aug 2018 - Jul 2019

      Meeting minutes, charitable fundraising, inventory checks, regulation compliance, product ordering, graphic design and social media management. clerical work, membership management, club night organisation & logistics.

    • United Kingdom
    • Restaurants
    • Food & Beverage Waiter
      • Aug 2018 - May 2019

      Waiter, specialising in cocktail preparation, knowledge of food and drink including fine wines and beers, responsible for opening and closing - key holder on occasion. Restaurant seats up to 40. Waiter, specialising in cocktail preparation, knowledge of food and drink including fine wines and beers, responsible for opening and closing - key holder on occasion. Restaurant seats up to 40.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Food & Beverage Head Waiter
      • Jun 2014 - Aug 2017

      Supervisor & lead waiter, FOH team service management, confidence with EFTPOS systems, health & safety compliancy, coffee & cocktail making skills, deep cleaning. Assisted chef in preparation & production of full menu service. Up to 80 covers per night. Supervisor & lead waiter, FOH team service management, confidence with EFTPOS systems, health & safety compliancy, coffee & cocktail making skills, deep cleaning. Assisted chef in preparation & production of full menu service. Up to 80 covers per night.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Placement
      • Sep 2014 - Sep 2014

      Rotation on Ear, Nose & Throat ward, gaining clinical observation experience and hands-on patient support to develop my interpersonal skills & bedside manner. Rotation on Ear, Nose & Throat ward, gaining clinical observation experience and hands-on patient support to develop my interpersonal skills & bedside manner.

Education

  • Royal Holloway, University of London
    Certificate of Higher Education, Biomedical Sciences
    2017 - 2019

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