Experience

Euro Commercials Mercedes-Benz

• Technician

  • Feb 2017 - Present

  Position based at the official Mercedes-Benz Commercial Dealer covering the South Wales area.•​Delivering expert services as a Diagnostic Technician as well as general Mechanic duties.•​Servicing and maintenance of a range of vehicles to an exceptionally high standard.•​Using specialist diagnostic tools to isolate and diagnose electrical and mechanical faults.•​Positioned within the dealership as the Gearbox Specialist due to expertise.•​Providing cover as the Supervisor during their absence, overseeing all servicing work to ensure high standards of excellence are maintained.•​Mentoring an Apprentice Mechanic, acting as a consummate role model and championing high levels of technical skill and customer service.



Gwyn Jones Coaches

• United Kingdom
• Transportation/Trucking/Railroad

• Technician

  • Oct 2016 - Feb 2017

  Role based at a coach hire company providing coach hire throughout the UK and Europe.•​Routine servicing and maintenance of a fleet of corporate and tourist coaches.•​Responsible for ensuring all vehicles are road-worthy and operating to a high standard.•​Conducting thorough inspections and analysis of vehicular faults.•​Using Delphi Diagnosis software to diagnose faults with high levels of accuracy.•​Executing high quality body work with a seamless finish for full customer satisfaction.•​Replacing and fitting diesel engine components with precision to maximise operationality.•​Working flexibly to support the company at weekends and on-call out of hours.•​Completing accurate report logs of all vehicular work undertaken and related issues



N.A.T. Group Ltd

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Mechanic

  • Aug 2012 - Oct 2016

  Position based at a high-quality coach hire and land transport solutions servicing South Wales.•​Routine servicing and maintenance of numerous brands including Volvo, Scania and MAN.•​Inspecting vehicles to ensure they are road-worthy at all times.•​Comprehensive diagnosis and rectification of a range of faults, including those pertaining to the engine, transmission, brakes, air, mechanics, electrical systems and suspension. •​Responding in a timely manner to out of hours breakdown and recovery calls, ensuring the speedy roadworthiness of all vehicles whilst maintaining a high level of service.•​Preparing vehicles for MOT, using meticulous attention to detail to identify any issues.•​Providing extensive cosmetic body repairs utilising fiberglass and metal sheets.•​Consulting customers on correct vehicle maintenance and preventative measures.•​Delivering excellent customer service with the utmost integrity and professionalism.•​Completing business administration such as inspection reports and servicing schedules.•​Completed an advanced Apprenticeship during Aug 2012 – Jul 2013 under the supervision and mentorship of fully qualified Mechanics.



Edwards Coaches

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Apprentice PSV mechanic

  • Aug 2010 - Aug 2012

  Position based at an award winning tour operator, leading tourism activities since 1925.•​Conducting thorough inspections, analysis, servicing and repairs of vehicular defects, under the supervision of fully qualified Mechanics.•​Assisting mechanics on a range of vehicular faults, such as the engine, transmission, brakes and electrical issues. •​Ensuring a timely turnaround of vehicles within the workshops whilst maintaining the highest possible standards of service.•​Maintaining a tidy working environment at all times to maintain high levels of Health and Safety.•​Completed apprenticeship at New Adventure Travel due to a full-time employment offer.



Thane and Mears

• United Kingdom

• Apprentice Mechanic

  • Jun 2010 - Aug 2010

  Position based at top automobile maintenance services company in the Cardiff area.•​Assisting with MOT inspections under the supervision of fully qualified Mechanics.•​Delivering excellent customer service, retaining high levels of loyalty and repeat business.•​Scheduling maintenance work in liaison with customers and garage staff.•​Stock ordering, ensuring the full supply of vehicle parts and consumables at all times.•​Left the company to pursue the maintenance of larger, commercial vehicles.