Experience

4Cabling Australia

• Australia
• Electrical Equipment Manufacturing
• 1 - 100 Employee

• Account Manager - Queensland

  • Mar 2023 - Present

  Develop profitable long-term relationships with new and existing customers Identify and successfully close new business opportunities Maintain a regular call/visit cycle for new and existing customers Processing of purchase orders Prepare and deliver sales presentations, quotes and tenders Develop profitable long-term relationships with new and existing customers Identify and successfully close new business opportunities Maintain a regular call/visit cycle for new and existing customers Processing of purchase orders Prepare and deliver sales presentations, quotes and tenders



Elevator Services Group Pty Ltd

• Australia
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Existing Installation Contracts Manager

  • Jun 2019 - Mar 2023

  Preparing Contract Proposals Booking in technicians for service's & breakdowns Updating our CRM system, when lift put into service. Handling customer enquires via email or phone Taking lift breakdown calls Adding new sites into our CRM system. Keeping track of lifts coming out of warranty. Run monthly and fortnightly reports Maintaining work in progress spread sheet Quotes Preparing Contract Proposals Booking in technicians for service's & breakdowns Updating our CRM system, when lift put into service. Handling customer enquires via email or phone Taking lift breakdown calls Adding new sites into our CRM system. Keeping track of lifts coming out of warranty. Run monthly and fortnightly reports Maintaining work in progress spread sheet Quotes



ABB

• Azerbaijan
• Banking
• 700 & Above Employee

• Senior Customer Support Specialist

  • Oct 2016 - Dec 2018

  Processing Customer Orders Administration including price verification Inbound and Outbound calls Training New staff Team Training + One on One Training Supporting the team Actioning sales enquiries/ technical questions Technical Support Stanilite Experience Monitoring Phone queue Monitoring Sales inbox, Monitoring Salesforce queues Walking the floor assisting staff when required Processing Customer Orders Administration including price verification Inbound and Outbound calls Training New staff Team Training + One on One Training Supporting the team Actioning sales enquiries/ technical questions Technical Support Stanilite Experience Monitoring Phone queue Monitoring Sales inbox, Monitoring Salesforce queues Walking the floor assisting staff when required



Thomas & Betts

• United States
• Electrical/Electronic Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • May 2015 - Sep 2016

  Processing Customer Orders Administration including price verification Inbound and Outbound calls Processing Customer Orders Administration including price verification Inbound and Outbound calls



Grand Prix Mazda

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Adviser

  • Aug 2013 - Dec 2014

  I worked at the Grand Prix Mazda group during that time i have done the below roles, Parts Adviser Duties: - Ordering New parts Customer Service General Administration Service Adviser Duties- Customer Service Booking in customers for services Tracking cars progress upselling with parts found requiring replacement during service General Administration Warranty Officer (Lakes Hyundai) Duties: - Customer service Service Bookings Processing Warranty Claims General Administration Show less



Queensland Health Payroll

• Payroll Officer

  • Mar 2010 - Nov 2012

  General Administration Processing Leave forms and AVACS(staff adjustment's) Customer Service General Administration Processing Leave forms and AVACS(staff adjustment's) Customer Service



Dominos Pizza

• United States
• Restaurants

• Customer Service Representative

  • Apr 2007 - Dec 2009

  Customer Service Food prep Making Pizzas Making Dough Customer Service Food prep Making Pizzas Making Dough