Experience

Numerated

• United States
• Software Development
• 1 - 100 Employee

• Director of People Operations (Remote)

  • Feb 2022 - Jul 2023

  Greater Boston Numerated is a SaaS digital loan origination system for business banking that dramatically reduces work for financial institutions and their customers by using data. More than 500,000 businesses and 30,000 financial institution associates have leveraged the platform to process over $50 billion in lending, making Numerated the fastest growing fintech/ start-up SaaS company on the 2021 Inc. 5,000. As a senior member of the of People Operations team, I support all things People: employee… Show more Numerated is a SaaS digital loan origination system for business banking that dramatically reduces work for financial institutions and their customers by using data. More than 500,000 businesses and 30,000 financial institution associates have leveraged the platform to process over $50 billion in lending, making Numerated the fastest growing fintech/ start-up SaaS company on the 2021 Inc. 5,000. As a senior member of the of People Operations team, I support all things People: employee relations, benefits, HRIS, performance management cycles, culture, engagement, and compensation. I serve Numerated and its employees in the development, implementation, and execution of our people strategy. HR Strategist | HR Business Partner | Employee Relations | HR Compliance ►Establish and maintain trust through building effective relationships with all levels of employees. ►Plan, lead, develop, coordinate and implement policies, processes, initiatives and surveys to support the organization's human resource compliance and strategy needs. ►Coach leaders on a variety of people management efforts including performance management and calibration, goal alignment, leadership and associate development and employee relations. ►Provide data analysis and reporting solutions based on business needs. ► Facilitate DEIB programming in partnership with company leaders and employees. ► Monitor and ensure the organization's compliance with federal, state, and local employment law and regulations. Show less



Material in Motion

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• HR Manager (Hybrid)

  • Dec 2016 - Feb 2022

  Greater Atlanta Area A privately held organization the offers contract electro-manufacturing, logistics, and warehousing to technology-based companies worldwide. HR Strategist | HR Project Manager | Employee Relations | HR Compliance In this role, I design, plan and implement human resource programs for our large scale, growing manufacturing plant. Administer company initiatives related to talent acquisition, performance management, employee relations, employee engagement, and culture… Show more A privately held organization the offers contract electro-manufacturing, logistics, and warehousing to technology-based companies worldwide. HR Strategist | HR Project Manager | Employee Relations | HR Compliance In this role, I design, plan and implement human resource programs for our large scale, growing manufacturing plant. Administer company initiatives related to talent acquisition, performance management, employee relations, employee engagement, and culture transformation. Implement HR practices that support weekly production and contribute to the company's overall business goals and objectives. Lead an HR team comprised of 20 HR professionals that offer first-rate HR support to 1500 employees in the areas of talent acquisition, payroll/HRIS, and employee relations. ►Establish and maintain trust through building effective relationships with all levels of employees. ►Provide support to front-line supervisors on employee relations, performance management, internal investigations and training needs. ►Ensure HR compliance that helps maintain the plant's ISO 9001 certification. ►Analyze HR metrics to assess trends and address patterns around talent acquisition and retention. ► Drive business outcomes by partnering with global leadership, site manager and production leaders to execute short-term and long-term strategies. ► Manage contact tracing and implement measures to promote worker health and safety. Show less



Southeastrans, Inc.

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Director of Human Resources

  • Jul 2015 - Jul 2016

  Greater Atlanta Area Southeastrans, Inc. is driving the future of transportation management for non-emergency medical transportation. HR Leader | Advisor | HR Business Partner As the chief people officer, I set the HR strategy for the organization and implement best practices that align with our business goals and objectives. Also providing tactical HR support that drives our success. ►Actively participate as a strategic leader of the leadership team. ►Help shape the transformation around… Show more Southeastrans, Inc. is driving the future of transportation management for non-emergency medical transportation. HR Leader | Advisor | HR Business Partner As the chief people officer, I set the HR strategy for the organization and implement best practices that align with our business goals and objectives. Also providing tactical HR support that drives our success. ►Actively participate as a strategic leader of the leadership team. ►Help shape the transformation around culture, people, training, recruiting, and performance management and succession planning. ►Develop and lead all HR processes for 500 employees in the areas of health and wellness, compensation, payroll, and HRIS administration. ►Provide sound HR guidance as it pertains to employment law compliance, and develop company-wide policies and procedures. Show less



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• HR Consultant - Virtual

  • Apr 2014 - Nov 2014

  Greater Atlanta Area SunTrust Banks is one of the nation’s largest and strongest financial services companies, with assets of $190B. Employee Relations | Investigator | Advisor | Risk Mitigation | HR Business Partner As primary employee relations advisor for over 1,500 employees, delivered first rate HR services. Led and championed HR processes and policy integration. ►Captured 3.8 quarterly internal customer satisfaction rate, exceeding company target of 3.5. ►Provided management… Show more SunTrust Banks is one of the nation’s largest and strongest financial services companies, with assets of $190B. Employee Relations | Investigator | Advisor | Risk Mitigation | HR Business Partner As primary employee relations advisor for over 1,500 employees, delivered first rate HR services. Led and championed HR processes and policy integration. ►Captured 3.8 quarterly internal customer satisfaction rate, exceeding company target of 3.5. ►Provided management coaching and counseling via one-on-one meetings, computer-based training and conference calling. ►Evaluated and resolved employee relations issues, consistently excelling in offering appropriate solutions via risk awareness consultations. ►Handled confidential HR investigations, meticulously reviewing facts and making well-informed, final recommendations. ►Proactively developed and sustained effective, healthy relationships with employees at every level, as well as with company and industry partners. Show less



LogistiCare

• Hospitals and Health Care
• 700 & Above Employee

• HR Director

  • Dec 2007 - Apr 2014

  Greater Atlanta Area The nation's leading transportation broker providing NEMT to Medicaid recipients.. HR Leader | Talent Acquisition | Coach | Manager Development | HR Business Partner Managed HR and provided support to 2,200 employees in 24 nationwide call centers. Directed two regional HR managers and one recruiter to ensure effective and professional HR guidance. Key role in developing LogistiCare’s mission statement. ►Partnered with field leadership to create and execute successful… Show more The nation's leading transportation broker providing NEMT to Medicaid recipients.. HR Leader | Talent Acquisition | Coach | Manager Development | HR Business Partner Managed HR and provided support to 2,200 employees in 24 nationwide call centers. Directed two regional HR managers and one recruiter to ensure effective and professional HR guidance. Key role in developing LogistiCare’s mission statement. ►Partnered with field leadership to create and execute successful strategy on combating employee turnover, improving talent acquisition, employee engagement and leadership development. ►Secured HR strategy buy-in from frontline managers by demonstrating value-added features. ►Improved talent acquisition by creating behavioral-based hiring toolkit that streamlined and unified hiring process for new customer service reps. ►Created and implemented company’s first-ever exit interview online survey for hourly employees to better understand why employees departed and to develop initiatives that increased retention. ►Delivered leadership development coaching that improved individual performance of company leaders and resulted in promotion of several managers to director-level roles. ►Partnered with general managers to develop action plans that improved retention and employee engagement. ►Handled risk management consults for sensitive employee matters, including terminations. ►Investigated and analyzed employee relations issues, ensuring comprehensive risk assessment as well as legal and company compliance; advised management on appropriate resolution. ►Conducted annual performance appraisals and held frequent one-on-one meetings with employees. ►Encouraged unified team spirit and morale, building trust and rapport among team members. Show less



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• Employee Relations Specialist

  • Jun 2006 - Oct 2007

  Greater Atlanta Area HR Business Partner | Employee Relations | Facilitator Partnered with employment lawyer in responding to EEOC charges, handling employee relations issues and training on employment policies and laws. ►Performed legal research and prepared information for six EEOC charges that resulted in dismissals. ►Developed and delivered comprehensive employee relations training for over 20 HR managers in NC and SC. ►Member of six person task team that implemented new timecard system… Show more HR Business Partner | Employee Relations | Facilitator Partnered with employment lawyer in responding to EEOC charges, handling employee relations issues and training on employment policies and laws. ►Performed legal research and prepared information for six EEOC charges that resulted in dismissals. ►Developed and delivered comprehensive employee relations training for over 20 HR managers in NC and SC. ►Member of six person task team that implemented new timecard system for over 250 exempt and non-exempt employees to chart hours and ensure compliance with FLSA rules. Show less



MetroPCS

• United States
• Telecommunications
• 700 & Above Employee

• Regional HR Manager

  • 2003 - 2006

  Greater Atlanta Area Retail wireless cell phone provider and subsidiary of T-mobile. HR Business Partner | Recruiting | Employee Relations | Trainer Managed employee relations activities throughout the Georgia region; investigated and responded to employee grievances, designed and delivered employee training, ensured adherence to company polices and employment laws, and handled recruiting. ►Performance excellence led to promotion to regional HR manager after one year as HR coordinator /… Show more Retail wireless cell phone provider and subsidiary of T-mobile. HR Business Partner | Recruiting | Employee Relations | Trainer Managed employee relations activities throughout the Georgia region; investigated and responded to employee grievances, designed and delivered employee training, ensured adherence to company polices and employment laws, and handled recruiting. ►Performance excellence led to promotion to regional HR manager after one year as HR coordinator / recruiter to replace exiting manager. ►Boosted employee morale and performance by implementing quarterly employee recognition program that acknowledged region’s top performers. ►Mitigated company litigation by recommending appropriate resolution to ER issues and terminations. Show less



COMSYS

• IT Services and IT Consulting
• 400 - 500 Employee

• Consultant Service Manager

  • 2000 - 2003

  Greater New York City Area An information technology consulting company with a nationwide presence. My responsibilities included: consultant liaison, account management, recruiting, and contract negotiations. HR Business Partner | HR Generalist | Recruiter



Chubb Computer Services

• IT Services and IT Consulting
• 1 - 100 Employee

• Regional HR Recruiter

  • 1998 - 2000

  Greater New York City Area Computer training company with a schools in the northeast. My responsibilities included: recruiting, new hire orientations, new hire paperwork processing, benefits enrollment and terminations. HR Recruiter | Generalist | HR Business Partner



Alternative Resources Corporation

• IT Services and IT Consulting
• 1 - 100 Employee

• Resource Manager

  • 1996 - 1998

  Greater New York City Area IT staffing company with offices nationwide. My responsibilities included: filling job orders, extending offers, new hire orientations, terminations, and account management. HR Recruitment Consultant | HR Generalist | HR Business Partner