Team Lead II, Quality Automation

• Jun 2022 - Present

Software Test Engineer

• May 2017 - Jun 2022

Server / Bartender

• Aug 2014 - May 2017

> Excellent communication and customer service skills> Highly energetic, friendly and reliable> Ability to work independently and in a team environment> Take and deliver food and beverage orders with accuracy using a restaurant POS system> Check identification of guests to verify age requirements> Follow all cash handling procedures including my own bank> Collect payment from guests and balance all receipts> Ensure Bar and Server Station are well stocked for efficiency> Maintain a clean bar and restaurant

Real Estate Broker

• Oct 2013 - Nov 2016

Real Estate Sales> Provide guidance and assist sellers/buyers in marketing/purchasing property for the right price under the best terms> Determine clients’ needs and financials abilities in order to propose solutions that suit them> Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealing> Perform comparative market analysis to estimate properties’ value> Display and market real property to possible buyers> Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)> Maintain and update listings of available properties> Cooperate with appraisers, escrow companies, lenders and home inspectors> Develop networks and cooperate with attorneys, mortgage lenders and contractors> Promote sales through advertisements, open houses and listing services> Remain knowledgeable about real estate markets and best practices

Real Estate Broker

• Nov 2012 - Oct 2013

Real Estate Sales> Provide guidance and assist sellers/buyers in marketing/purchasing property for the right price under the best terms> Determine clients’ needs and financials abilities in order to propose solutions that suit them> Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealing> Perform comparative market analysis to estimate properties’ value> Display and market real property to possible buyers> Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)> Maintain and update listings of available properties> Cooperate with appraisers, escrow companies, lenders and home inspectors> Develop networks and cooperate with attorneys, mortgage lenders and contractors> Promote sales through advertisements, open houses and listing services> Remain knowledgeable about real estate markets and best practices

Applications Developer

• Nov 2010 - Mar 2012

Bowne was acquired by RR Donnelley.During my career with these companies, I performed quality assurance testing of on-line surveys and data capture as well as email collateral proofreading for accuracy and functionality of URL links. I also spent many years testing software for reliability and customer expectations. I was the gateway between our programmers and client services representatives to ensure the end product met the client’s requirements and a lot of times beat their expectations.In my manager and supervisor positions, I would review every project for accuracy before it was delivered to the client. This meant knowing the ins and outs of every client and the selection system software from where their data was selected. Use queries to ensure the right audience has been selected from the selection system to blast to.I have also been part of many teams to design new client databases as well as their web development. We used the Scrum methodology to streamline the work process to assign roles in the development and tasks that they are accountable for. We used Excel in SharePoint to do this. Sprints were a week long at which time the team would go over completed tasks as well as what stage the uncompleted tasks were in and discuss any changes to the requirements and tasks for the next sprint.Designing test cases, isn’t just about testing for what was developed and the requirements that the client asked for but it is also about all the what if’s…what if the customer does this…what will the software do, what will the results be…it is all about thinking outside of the box! After the test cases are developed, I would execute and track and document the results.

Information Systems Account Manager

• Jan 2006 - Nov 2010

Vestcom was acquired by Bowne. Vestcom was acquired by Bowne.

Information Services Production Manager

• Oct 1998 - Jan 2006

Manus Direct was acquired by Vestcom. Manus Direct was acquired by Vestcom.

Information Services Project Manager

• Jan 1993 - Oct 1998